We love the doctors and the staff if great. We received quality, effective care. Thanks, Sig Rudzitis read more

I saw an advertisement on Facebook for red light therapy Decided to go in for a consultation and see if this is something that would interest me. Website posted $79 a session eneed up being charged $3400 recommended by Dr. Kristine Tried to cancel this red light therapy was told I cannot ! Now dealing with being charged monthly for services that I did not and refused to receive and tried to cancel future appointments Was told this is nonrefundable Beware of this company Balance Family Chiropractic practice they're fraudulent!!! read more

Friendly staff, they always greet you by your name when you walk in the door. Dr. Ackerman is great to work with. She's good at explaining what's going on with your treatment. Definitely seeing the improvements I was looking for when I started going there. read more

Walked in and didn't have to wait. they took care of me right away. I now go monthly for alignment and walk out feeling great. Wish I started years ago. read more

Nice office, clean updated equipment, and most importantly, great team of professionals! They are friendly, knowledgeable and patient. I trust them with all of my chiropractic needs. read more

Quality thru out from the welcoming and professional front desk staff to the excellent care received from Dr A. And Dr P. ... caring , compassionate and thoughtful. If you are looking for a Chiropractic experience of the highest caliber.. look no further than Balance Family. read more

Everyone is always so friendly and welcoming in the office. I've been going for a few weeks and can already tell a difference. Both doctors are amazing! read more

Doctor Ackerman & Doctor Pawola are excellent! My shoulder is 100% better after three treatments! The pain I was in was almost unbearable and I can finally sleep at night! The staff is very helpful and I was able to schedule my appointments ahead of time. read more

I love how the move the process along. You are being treated right away, no waiting!. The staff is very professional and the space is very inviting. And the doctors are personal. Highly recommend. read more

No one sticks with a chiropractor for years if it isn't a great practice and I've been going to BFC for a decade. I always recommend BFC with confidence to my friends and family. They're offices are fabulous and the service is top notch. Doctors are highly experienced and very friendly. There is no pressure to do anything unnecessary and they always work with you to provide the best personalized chiropractic care. Best chiropractic care I've ever had, hands down. read more

Great business for your Chiropractic care. Knowledgeable friendly staff. Always a great experience.

I have been going to Balance Family Chiropractic (BFC) for over a year now and I'm currently in their Wellness Program. They have given me my life back and corrected the excruciating pain that I was experiencing in my arm and shoulder. More caring, understanding and professional doctors and therapists I cannot imagine. My D.C. is Nicole Pawola. She has been my rock throughout my healing journey, not only by treating me, but by listening and truly caring about my progress. I have told my family and friends about BFC and would recommend them to anyone. Their compassion and caring for their patients is just outstanding!!!!! Jerry Hanlon read more

Love the staff! I've been going bi-monthly (or more) for 3 years... myself & 3 y.o. twins (appts w/Dr. Ackerman since they were 5 months). Very knowledgeable & great care! read more

Thank you for the being the best Chiropractors and caring so much for your patients wellbeing! We love you all!

Friendly, professional, great educational protocol and it works! I went in for low back pain, I followed all instructions, kept my appointments, it's that simple! Today I'm out of pain, feeling stronger and confident. This was my first experience with chiropractic care and I am now definitely an active proponent. read more

The service at Balance Family Chiro is superb. My day can get a bit hectic, even with work-at-home, so I very much appreciate the flexibility to reschedule when necessary. Office is spotless and professional. Services are excellent, my neck always feels much better after an adjustment. (Yes, chiro services are not covered under my healthcare plan, but I find the cost so worth the service, so I pay out of pocket.) read more

Just started seeing Dr Eckard for a pinched nerve. She is fantastic! She has great communication and advises you of each step during the adjustment. Great staff, very personable. read more

Be aware that this is very expensive if paying on own, from reading the reviews almost everyone gets the same 'personalized' service of 'needing to come in 3 times a week for a couple of months. Nothing personal about that. And most importantly and disturbing is they misled me on my X-ray showing me my 'hip' did not have arthritis but when I went to an orthopedic specialist he showed me 'the correct way to read an X-ray' and it was bone on bone. I'm sure there are some ethical chiropractors out there but it's not here. read more

I am so glad I found BFC and Dr. Nicole. I suffer from neck and lower back pain along with headaches and since I have been seeing Dr. Nicole I have felt a million times better. The staff is so accommodating and friendly! :) read more

Super clean, super friendly! In a few short weeks my shoulder and back have had lots of improvement! I look forward to my appointments.

Been coming here for about two weeks now. The Dr. and staff are very friendly and informative about my family's case. We are introduced by one of the doctors and watched at 10 min video about wellness. After the video, we were instructed to take X-rays to determine our adjustment plans. Once the adjustment plans were presented to us we were also advised the copay plans. After that day we were scheduled a couple of days later. The doctor adjusted my whole family. We felt a little sore the first day but quickly went away after the second. This place is very kid friendly, they focus on children also. read more

Went in with soreness, after a few visits started feeling better and noticing less frequent headaches, allergy relief and better posture. Continued going for years now and had no idea how much better I would feel with routine adjustment! read more

I love Dr. Ackermann and the staff at Balnce Family Chiropractic. I went to another Chiropracter and loved him, and he died of stage four prostate cancer. I was devastated, and it took me a while to find someone with flexible hrs that would work with my schedule. In the beginning, I could barely walk. I was having a lot of trouble and in a lot of pain wonder if it was a quality of life anymore. Now I am doing so well. I can climb on ladders. dance the night away, clean without being in pain, and just live life normal. I am also a preschool teacher, so I am on my feet 8 hrs a day, plus I also do P.E. with the kids. So, being able to walk again and move again is amazing. I really thought I was wheelchair bound or in for another big surgery. I feel comfortable. The office is clean. I absolutely love Dr. Ackerman as she has the knowledge to the kind of spinal hip fusion I had and is able to work with me. Thank you! read more

I have been going to Balance Family Chiropractic for 9 months now. I started with a "several session" treatment plan for lower back pain & leg pain. Now I go once a month on a maintenance plan. Along with the treatments, they give me exercises to do at home. The staff is friendly & very knowledgeable. I have gotten good results & want to keep it that way! read more

Just a warning - I was a bit disappointed with this practice, mostly the administrative function. I went in for care, knowing that I would be paying some out of pocket (as they are out of my insurance network). I accepted this because I had heard such good things about the practice and they are close to home. However, after accepting the information they gave me about my coverage, and paying what I was told was "my portion" in full right away, they informed me they were wrong and I was then liable for another several hundred dollars. As someone who needed care right away and does not have a disposable income, I was very disappointed. read more

Was a patient during my both pregnancies. I always felt great after every treatment and looked forward to my next appt. They are very flexible and extremely friendly. Highly recommend this place to any person who's insurance will cover the treatments. read more

I've only been here once and I loved it!!! I wish it was closer to my house, I hate driving a half hour just to get to my appointments. Other than that, i love Dr. Hybl and the office staff!! Very friendly atmosphere read more

I came here based off of a recommendation. My neck and and upper back have been killing me for the past few years. I get massages but that only relives that pain for a bit. I figured I would try some chiropractic work and see if it made a difference. So far its been a few months but I feel healthier, my posture is better and I have an relaxed attitude. Dr. Nicole is really sweet, efficient, and professional, but in a fun family atmosphere kind of way. I'm Really glad that I decided to finally do this for myself and found this place. Everyone's great there. Thanks guys! read more

I began to see Dr. Ackerman and Dr. Pawola while I was pregnant with my 2nd child. I was experiencing horrible lower pack and leg pain. With their treatment I was able to walk easier and be more comfortable towards the end of my pregnancy. I now continue with maintenance appointments for my overall health. Thank you to Balance for your care! read more

Dr. Robin and staff are wonderful. My son is away at school and was having excruciating back pains. Whenever he is visiting home, he seems to visit with Dr. Robin and team more than with me. She really knows how adjust his back and has given him many back exercises to help relieve pain when he is away. She is caring, gentle and very knowledgeable. Beautiful and welcoming office, super friendly staff. I highly recommend her. read more

I have to admit I was a skeptic. After dealing with lower back pain for probably over a decade, I had a bad fall which escalated the issue so I knew I had to do something. It was at the point that there were times I couldn't sit up because of a shooting pain. I went in (as a first time patient of chiropractory) and saw Dr Hybl. After a series of tests, she gave me a thorough explanation of what the problem was and devised a treatment plan. She is very knowledgeable and always offers advice. Throughout my treatment, Dr Hybl, the therapists, and staff were always very friendly and helpful. I always felt comfortable. After completing my treatment plan, I can confidently say I have no more back pain and I couldn't be more happy with the results! My posture is better and I no longer have pain after sitting for long periods of time. I will continue to go here periodically for adjustments because I believe it really does make a difference. If you are in the same situation, go see Dr Hybl. You won't regret it. TL;DR: Dr Hybl and staff are amazing. I definitely recommend them. read more

Have been to other chiropractors in Bartlett and thought I would go to these group to see if they were any better. Big mistake. Way more visits and more costly for less and worse results. Thing twice before using this group. I went for hip pelvic problem. Still have that problem plus now have serious neck issue that I did not have before after dr did neck cracking. Told dr but didn't take it serious or care. I didn't go there to be damage in a part of my body that I didn't have any problems with. Can't turn head left or right and numness down both arms to hands. Going for mri on Monday since I have not. gotten better for over a month. I can't believe I paid to have this damage. Said something after first visit that I had this problem start. Talked me into two more visits with getting worse. Called crying in pain to said I would not be coming back got message back that they were canceling the rest of my visits. Please think twice before going to this group. They may have more bells and whistles than other in Bartlett but you are paying more and more visits to pay for this. Less caring because they are seeing more patients in an hour. I should of never have this problem with my neck. It is because they are more concern with number of patients not individuals patients. Would never go to them again. If you want better individual care for less money then do not go to this group. Biggest mistake I ever made!!!!! read more

I highly recommend Balance Family Chiropractic!! Not only is Robin kind and caring; she is also an asset to the community!

I was having some back pains, so my Doctor directed me to this Chiropractic. I must say I made the right decision to go and check my back out here. The Doctor here was very kind and eager to listen and help me out. I went back here a couple more times and was highly satisfied. read more

Is there no option for ZERO stars? I visited this office to hopefully find a doctor who'd help me relieve some pain but instead wound up with more. It started when I received a $235 bill that the receptionist apologized for sending in error (pretty substantial mistake??) and ended with my being completely MISLED. When I tried to voice my dissatisfaction, I was basically called a liar and treated like a child. To my complete surprise, Dr. Ackerman was so condescending and unprofessional in her efforts to convince me that I was wrong about what happened, that she preferred to talk over me -- for several minutes. After way too much time listening to her yell at me like I was a criminal, I felt sorry for her and tried to calm her down but she couldn't hear me. She was too determined to make a point...I guess. I have NEVER met or heard of ANY doctor who would carry on for so long, screaming at a patient. She had no intention of rectifying the situation, so I guess she won't care about this review either. Imagine all this over a $44 charge for a manipulation I never knew I received which brings me to my next complaint. When I told Dr. Hibbel that I was in dire pain and did NOT want an adjustment, I'm assuming I was tricked into one anyway because I did lie on my stomach. Two minutes and $44 later, I was now a patient against my request. Oh, and I mustn't forget to mention, I had no pain in my back. I was there only to go over my x-rays and determine if my treatment was covered by my insurance. Tell me what crazy person would agree to treatment when she explained over and over again that she absolutely has to hear from her insurance company first?!? Regardless of my level of pain, I was not moving forward w/o insurance coverage. When the doctor finally got tired of listening to herself, because she clearly wasn't concerned about me, I asked if she'd consider my sincere request to waive the fee and was told no because her computer "can't reverse the charge." Wow! read more

Dr. Nicole Hyble helped my neck pain out tremendously. After the first visit I commented to my husband that I felt 10 years younger! She is very knowledgeable of her field and her bed side manner and compassion for one's well being sets her above and beyond her competition. I've referred family and friends to her and they all have set up treatment plans because her skills are outstanding!! read more

Dr. Robin and her team are amazing! I have been going to Balance Family Chiropractic for over 2 years now and also bring in my boys. She is kind and understanding AND great at what she does. She helped me tremendously during my pregnancy and has helped my 3 year old son. I have referred her to many friends and family because I trust her and believe in her. read more

Dr robin and her staff are great. I went there with severe pain in my shoulder and left that day with 90 percent of the pain gone. After a few more adjustments and massage therapies, I'm now totally pain free. THANKS DR ROBIN !!! read more

Office staff is very friendly and go out of your way to make sure you're comfortable! Dr. Ackerman had me feeling better in no time!