I had a Groupon for a massage here. This review is strictly for the massage only. I get massages often as I have a lot of muscle pain. Usually, when I go to get a massage at a Chiropractor office, they are amazing. The techs know the muscles and how they work and I always leave feeling so much better. This was not the case here with JR and I am curious to know if he's licensed? This was a very unprofessional massage. Note, he was a nice man, but his lack of knowledge in massage was evident. To start off, there was no cover on the face piece where you lay your head into. Your skin goes directly on to the leather material. After a while, my skin started to pull and become uncomfortable. When I was done, I had a red scratch mark left on my cheek. There was no rhythm to his massage. It was very random. He would sometimes do one side and forget the other side. He did absolutely no muscle work at all. None. All he does is rub the surface of your skin. Which leads to another issue. He doesn't use enough oil and he repeats movements on the same area so many times (I started to count, it could be more than 20 times in the same spot). So the oil starts to dissolve and he's rubbing your skin raw. It was actually painful. For the next 24 hours, my whole back felt like it was on fire. He also would do random pushing down, leaning into your body with pressure. I have had this done before, but the areas he did this on would cause my lower back to hurt. He wasn't doing it correctly. There were multiple times where I almost asked him to stop. But I'm too shy and stayed the entire hour. I even tipped him for his time. But when I left, my neck hurt, my lower back hurt, my skin was on fire and my face has a scratch on it. I am good to go as far as saying he is not trained professionally. What makes things worse is I tried reaching out to the office by email, explaining the situation. But here we are, days later with no response. I did some research afterwards and see that others have complained about the same person and experience. Why this office will not hold him responsible or fix the situation is beyond me. It's really too bad. The office otherwise seems like they have some great things available. But if you are not interested in making it right with your customer and don't fix the issue with your one massage therapist, it leads me to believe you are not the right place to go to. I decided to post solely to warn people not to get a massage there. I would be concerned that someone older or with back issues may leave injured. read more

massage was a waste of time and money. barely felt anything in my muscles. was hasty and didn't take time to actually work into the skin and muscles. felt like nothing read more

There is no way that I could say enough good things about this place, but I'll give it a try. Back story: I hurt my neck and went here because one of my co-workers told me that the Chiropractor (Allan Kirchner-Gomez) will evaluate an injury / spine for free. I thought what have I got to lose, and went in for the evaluation. The staff there took a full spinal x-ray, and the chiropractor did some other tests, and I left feeling like he had really taken the time to understand how I hurt my neck. When I went in for my follow up (called a "report of findings") session the chiropractor took his time explaining what he believed was wrong with my neck, and what he could do to fix it. In addition to that his staff had all ready contacted my health insurance provider and figured out exactly how much the course of treatment would cost me, and they made sure that I knew this before I agreed to treatment. In short -- I really felt like they wanted to make sure that I knew how much their service would cost me, and how it could help me before they took any money from me. AT NO POINT DID I FEEL PRESSURED INTO ANY KIND OF TREATMENT! throughout the course of my treatment my treatment I found out that this chiropractor has taken the time to create very good relationships with other medical facilities, and that his patients benefit from these relationships. EXAMPLE #1 -- I got an MRI from American MRI. My health insurance paid for 80% of this. EXAMPLE #2 -- The radiologist who read the MRI also did not bill me for the remainder after my health insurance provider covered his fee. EXAMPLE #3 -- I also had something called a nerve test done, which was read by a neurologist. Again he did not bill me the remainder after my health insurance had paid 80% of the cost. In all three of the examples above I saved a great deal of money because Dr. Gomez has built good relationships with these other medical professionals. I believe they don't bill patients Dr. Gomez sends their way, because he runs a very busy / successful clinic and sends so much business their way via referrals. IN THE END -- I went to this place very skeptical, but because of the level of care that I was provided, and because Dr. Gomez and his staff went so far above and beyond to take care of my problems I would recommend him to anyone. If your having back or neck problems give this place a chance to patch you up. read more

I have been to a few chiropractors over my years and I continue to go back since Dr. Serrano gives the best adjustments and actually feel an improvement. They want me to get better. I also enjoy they have MD on site, basic PT, and do massages. read more

I went to Dr Gomez awhile ago. He was very nice, but I was not comfortable with his office practices. One of the biggest issues for me was you were taken into a main room into the back to wait in chairs a few feet away from the adjustment tables until its your turn to be adjusted. You are adjusted in front of other patients that are waiting. Dr Gomez is very into diagnostics. He has lots of machines that tell you different things. I worked for a chiropractor when I was in college and realized there was no need for these. The last thing that I did not like was if agreed to come twelve visits my 13 th visit would be free. No doctor can tell you how many visits it will take. And I don't believe they should package sell. read more

This place is fantastic! Before I started coming here 3 years ago, I couldn't stand for long without being in a lot of pain. Now, I am without pain. Everyone there is kind, considerate, and helpful. I would recommend everyone to go there. I have been to different chiropractors before. This one cares more! read more

I would not recommend this place to my family members or friends. The physician and technician are ok, but the receptionist is not professional. I stopped going back there after three visits. Overall, it feels like a cheap place, but they don't charge cheap. My biggest complaint is that they over charged me. My insurance paid most of the bill. They charged me way more than what's left on the bill. I called them and they could not give me an explanation that makes sense. Finally, I had to have my insurance to dispute the invoice. I am still waiting for the corrected bill. If you do go there for whatever reason, pay special attention to every bill that the send you. In my case, they did not even credit any previous payments that I made. Luckily, I happened to have the credit card statement handy to remind me that I already paid half of the bill already. read more

One and Done... never went back. Dr. Kirchner Gomez was nice. Very hurried. Talked extremely fast. It was a little frustrating to deal with him as I was in pain. He accused me of having "an attitude". And then told me how good he was. Apparently he has connections with a hospital. Which was good... Didn't really do anything for me, but good for him. My symptoms were fairly routine but he NEVER treats anyone on first visit. Fortunately I have an existing relationship with a Orthopedic Specialist. Had to drive a little out my way because I moved but glad I did. read more

I've been suffering from low back pain for a couple years now, one of my coworkers actually refer me to Dukane chiropractic. Their staff was is polite and generous, and their clinic is very different from other chiropractic clinics. Its been 8 months and i have really felt much improvement in my lower back," I can actually go all day WORKING without no pain". Thanks to Dukane and their staff i feel like a new person!!! read more

I was having some issues with my back after a car accident. I made an appointment with Dr. Chelini. My appointment was had 3:00 in the afternoon. Surprisingly, he came to get me at 2:58. After a review of my history and my issue he made some suggestions for treatment. In all I say Dr. Chelini 6 times. Each time I was treated at the time of my appointment. He was gentle and explained what and why he was doing what he needed to to. I am feeling much better. I have little to know pain as long as I do the stretches. He suggested. I would highly recommend Dr. Chelini. Also, the office was clean and inviting. The receptionist greeting me by name upon my arrival at each visit. read more

I have been going to Dukane since day one of his practice. I am a late convert to chiropractic care even though i have friends who are in the profession.Following years of pain caused by military injuries,2 car accidents, back surgery etc etc. i finally gave in and went to a local, a Dr. Major, who was the original owner of dukane. When he moved, i chose to stay with Dr. Gomez( who was working with Major) based on the care i have received from him and his staff. I believe i have now been with him over 10 years.He and his staff have been more than accommodating to my needs and schedule. I have called on short notice in pain and they have found time to help me with in hours of my call. For the record i am not the best patient and Dr. Gomez and his staff have the patience to put up with lack of followup. I will be turning 65 in a few months and transferring to Medicare, it is my hope that i will be able to continue my relationship with Dr. Gomez and his staff. Why? because I cannot tell you how many times I have walked into his office barley able to walk dueto pain and walked out pain free.\One example: I was to take my daughter to a daddy daughter dance about 8 years ago I had twisted my back at work and could barley stand, the pain was so bad. I called DR. Gomez at about 3PM he told me to stop by on my way home,by 7 pm I was dancing the night away with my daughter.I do not know how he did it but it was a special night for me and my daughter. Oh yeah I was back in his office the next morning:0) but it was worth it! read more

I responded to an email for a free 15 min consult for neuropathy issues of the feet. I did set up a 15min consult only because it was thru Central Dupage. On arriving at the center they said I was not booked in the system even though I had a confirmed copy of my 4pm consultation appt. They had me fill out paperwork, I even asked if they were a part of charter fitness since I saw more of their stuff (flyers & business cards) than Central Dupages which they said no! I had mentioned on completing the questionnaire that I did not answer some of the questions but they could access the information online since I go thru Central Dupage (I probably should have left when she said they are not affiliated with the hospital or to their records). I stupidly gave my id and insurance card but stopped short of putting my social sec number down. I was seen by a doctor who disregarded the foot issues I was actually thinking I was being seen for ( I had just seen a neurologist a week prior) He kept going back to saying it was my back and neck. I was escorted to a x ray machine and 3 (free) x rays were taken by the doctor and I'm guessing assistant that said she didn't know what she was doing but he gave her an x ray class. There was no x ray drape place over me which had I realized, I would have been alarmed and walked out. He did take the x rays but on the 3rd x ray someone knocked on the door once, then 2nd time then actually opened the door to ask the doctor how much longer because he had 3 more patients backed up waiting..he snapped the 3rd x ray not telling me don't move or breathe I was escorted out pretty quickly by the doctor who only said oh we will view these and be in touch with findings REALLY.. I was SHOCKED 24 hrs later I have heard nothing but got a 2nd email to book a free 15min consult. I feel this was very unprofessional, have NO IDEA who got my info and my only recourse was to notify my insurance company just incase this place tries to submit a claim. Doctor if this was a legit my appointment was handled very unprofessionally and I was left disappointed even though it was FREE!!!! read more