Terrible, unprofessional, clueless. Not to mention the advisor, Randy is useless. Never returns calls. This company is a joke.

If I could give this company zero stars I would. STAY FAR AWAY FROM DAVID WHITE and BALBOA and seek financing elsewhere. I signed a lease with him and his trainee back in 2019. Something told me that David was shady and we had some negative interactions, but the loan was already too far along to cancel at that point. They set up my equipment lease for quarterly payments, which I didn't know quarterly lease payments even existed. I never asked for quarterly and was not happy when I found out, but again, it was already too late by that time. I even questioned him about it, but he said something along the line that this was their typical practice. Now 6 years later, at the end of my lease I learned the real reason why they did this. I recently contacted Balboa because, per my records, I had paid 1 extra installment that I thought they had somehow misapplied. I paid "prorated rent" at the start of the lease just short of $30k, which I was told amounts to 1 full payment plus some other fees. Back in 2019, I just assumed that is was my first installment because of the timing, but 6 years later I am being told that NONE of the "prorated rent" gets applied towards the loan--it is a completely separate fee--and that the fine print allowed them to charge me a full installment and then some. So basically, I paid an additional $30k for my own machine! David was able to scam me out of 3x more money by writing my lease as quarterly than if it was written as a normal monthly lease. Even the Sales Manager who helped me look into this matter admitted that I was scammed and he was very apologetic. He said he would never have written a lease like that. He tried to see if he could get me some sort of compensation, but Balboa refused. This David White scammer is still with Balboa today and is still a supervisor. read more

I question the ethics of the companies Collection Supervisor. As I was falling behind on payments for equipment they financed I asked for early payoff. I was not getting the information I asked for while I had a buyer waiting. Eventually the buyer withdrew his offer while Balboa Capital decided to increase my payoff to, file lawsuits and report our company to the credit bureau. All this because I sent proof to legal at Balboa Capital that their Collection Supervisor did not respond to my emails nor phone calls in a timely fashion. read more

Do yourself a favor and find a bank if you need to borrow funds to purchase equipment. They are misleading and don't even disclose the actual interest rate they charge, you'll need to figure it out yourself. read more

The worst financing company I've ever Ed worked with. The keep charging me double my financing stating insurance deficiencies even after I sent them proof of insurance. read more

Balboa Capital - My best payment. Double the amount I'm supposed to pay monthly. - Financial Advising Near Me - Costa Mesa, California

I wish I had read these reviews prior to signing an agreement with Balboa. They are total scammers!!! They quote you an interest rate, then pressure you to sign docs quickly that do not contain the rate they promised. They will not give you an amortization table or tell you your principle balance. If you can get a loan from Balboa, you can get a loan somewhere else. They are NOT a legitimate lender. Stay away from this company at all cost!!!! read more

Absolutely worst company to do business with. As a small business owner, I unfortunately got scammed by these guys. I own an auto window tinting business and needed to finance one of my machines, the company who wholesales the machine's recommended these clowns. Needless to say, I'm paying around $16,000 (that I know of so far) for a $6,000 machine. Absolutely ridiculous how this is legal. Can't even pay it off early due to a penalty. Also, I probably should've read the fine print but they can't even tell me why I'm paying an extra $10,000 for it, they're no help and get defensive over the phone when you start questioning it. Do not do business with these people, stay very far away. read more

Still have the lovely task of fielding cold calls. The log is now 7 years long. To reiterate, this company's services have not, from what I have heard from customers, improved. read more

Stay away from them. They are bottom feeders. I used them to finance a cosmetic machine and never missed a payment for a year and a half and then the pandemic hit and I was unable to pay them the same monthly amount. My office is in lower Manhattan and was completely closed for 5 months. Tried to negotiate with them but they refused. I continued to send them 50% payment figuring they would come to their senses and see that it might take longer but they would get paid. Their response? A lawsuit. And this continued. I was dumb enough to believe that given the pandemic someone would be reasonable and continued to pay them but they demanded late fees, legal fees etc. And they took it to court and won. Had it been in NYC this never would never have happened. What kind or people do this after a pandemic? So now I have a judgement against me for more than the machine cost. These are disgusting, lowlife people. Go elsewhere Cathy Carron MD read more

Horrid company to work with. They renew contracts without consulting the person who entered the lease and do not honor the requests to end the contract either by email or phone. They don't send us a paper bill. Why do they force us to end a contract via snail mail? Non existent customer service. This company is one to stay clear of! read more

Looking for a loan, clear documents, and customer service. Go elsewhere. You're not going to find customer service here. Just a company that is all about making money. I have been waiting 4 weeks for a response with weekly reminders and nothing. read more

Do not use this company!!!! They employee liars that tell you what you want to hear then charge astronomical fees and interest and have terrible customer service. Go with anyone else and you will be better off. DO NOT USE THIS COMPANY!!! read more

Criminals. Wow. Never in my life. Do NOT use them. You will end up paying double your loan with their duplicitous contract. Most corrupt company I have ever witnessed. You've been warned. Steer clear. I am paying almost $65k for a $40k machine. DO NOT USE. read more

If I could leave 0 stars I would. They are totally deceptive, will lie on the phone even when they are saying they make notes. I have 2 accounts with Balboa, it was the worst decision that I have ever made by getting an equipment loan by these sharks. The loan rep that sold me the loans 4 years ago completely lied to me about the whole deal. Now as my loans are almost payed off they are coming up with all of these bogus fees. They need to stop lending they are horrible please stay away. read more

I got a loan for some diagnostic software for my shop. Always paid it on time, never had any issues. I called them March 8 2022 to request a payoff quote. On Mar 10 I paid it off plus a $79.73 debit card processing fee. The next day, an additional $79.73 was taken from my account. I called and spoke with customer service (eventually...a nightmare all its own.) The representative would not connect me to anyone in the payoff department nor provide a direct name or phone number for anyone in her chain of command for me to talk to. As of Mar 28 my account was still open and active despite paying it off over two weeks before. I got ahold of their Sales Manager Matthew Pinnegar and explained what was wrong and why I was angry. Out of this entire process, he was the only good contact or experience I had. He was able to get the ball rolling and the account closed a/o Mar 29 with a Bill of Sale emailed to me. They also remitted the $79.73 they took from me originally. I would never do business with these guys again. They have a great Sales Manager who actually gives a crap, but the rest of them were useless. read more

Ok. I give this company a -10 but there is no rating for that. This company is the epitome of everything a business should not do in 2023. They treat employees like cattle. No regard for proper training, tools, support, or assistance. If you are lucky to get a call with management, you will spend the entire call with them demeaning you. Like a man sitting on a tall stool and his associate at her desk, so you see 2 screens. He tells you in an uncontrolled tone that you are responsible for everything wrong. Including the rain that day. After many many years in business at a senior level. I still can't comprehend my few months with them. The computers didn't work, and their programs(and there are a lot and none of them work well) crashed all the time. But what is most important to know if you are looking to finance with them. INTERIM RENT They charge every single client as stated to me even the national accounts clients interim rent. You say well everyone charges interim rent. That's true and I've never agreed with it. But Balboa Takes it with 29 days. Every single client gets billed one extra payment they keep it at 29 days to make it look legit. What interim rent is supposed to do is charge a % of the payment if your billing cycle is on a certain day. However, they don't care they bill every client for 29 days. Go back and look at your bills. If you had a 60-month lease you now have a 61-month lease...... Please be aware. They have no scruples. Do NOT do business with Balboa. This is from a 20 year plus seasoned individual that was more than shocked that this company has not been investigated. read more

Beware of hidden fees We leased a copier and Balboa Capital did the financing. We paid everything on time. At the end of the lease, they charge us a "Contract Termination Fee" of $250. We thought it was a mistake since we paid everything exactly as outlined in the contract and fulfilled our end. We didn't try to get out of the contract early or breach it in any way. When we asked about it, they pointed to Section 10 of our agreement, which basically says they can charge us any fees and we agree to pay. Doesn't specify what kind of fees, how much or how many. This is the epitome of shady business practices. I would never do business with them again and I'm writing this to warn people away from this. Who knows what ridiculous unspecified fees they might charge you? read more

this company is only about money. Once they finance you they disappear when you need help for paperwork that's required to register the vehicle you were financing they are not helpful at all. I sent them paperwork a month ago to register a vehicle and they have not responded and when I called them, they put me on hold for long periods of time and do not fix the situation. So basically they get their payment, but I cannot drive or register the vehicle that I am paying for because they will not fill out the paperwork required for me to register it. This is the worst finance company out there stay away find other financing options if you can. read more

Holy shit! This is one of those "if I could give 0 stars I would " scenarios. This company was suggested to me from a bobcat dealer. They have been nothing but con-men since. I said I couldn't a payment if it was over 650$ per month. The salesman from balboa marked my First payment at 650 and everything payment thereafter at $760. I know it is MY FAULT for not reading the fine print but a reputable company and salesman would let the client know beforehand so this was SHADY. I am in the middle of having my back buy out the loan so I can stop dealing with them read more

I have called them numerous times over 2 months and they have not bothered to return the phone call even once. Customer Service is ZERO. read more

I would advise everyone/anyone to stay away from this company. I used them to finance a cosmetic laser, never missed a payment until covid hit and then tried to renegotiate with them allowing me more time to pay it off. I have a medical practice in downtown New York City and office was completely shut down for almost 6 months and has still not recovered. I have been paying them half by of the usual payment every month and never missed a payment. But they sued me. First in state court and now in federal court. I'm barely hanging on trying to get through this but these people have crawled out of a rock somewhere. I just wish they would go back. read more

These people and their brokers lie about everything they do! They change they scam our business by not delivering the right equipment?? PLEASE CHECK YOUR CONTRACT before you sign anything with these people. Oh, and try to call their customer service phone ? maybe if you are willing to wait for 90 minutes! absolute joke LOOK them up on the BBB read more

Absolute Shisters! Have a lawyer look over your agreement. We have been in business 50 YEARS and have never had a more upsetting experience. These guys are classic small print guys. They are lucky its a 15-hour drive to their office. We will be upgrading our fleet of 12 forklifts this year using another company. boa is a more fitting name because they are snakes! Don't take my word for it. Look up the other pending lawsuits. read more

Find a loan shark, it will be a better decision than using these dishonest thieves. You will never get anyone on the phone to help you close your account. The want you to pay forever. They will deny ever receiving your letter of non-renewal. They also require you to send it in certified mail at your expense. Every leasing company accepts fax not these thieves. read more

They are very deceitful. They will lie. They will ask for your social security number and tell you that they will do only a soft pull for a Buisness loan. When in fact they do hard pull . Then lie and say they didn't do a pull. Then lie again and say we will take care of it... All lies Buyer be ware!! read more

Place is a joke, and takes forever. I finally stopped responding to their emails and just went to a regular bank

Balboa Capital is easily one of the worse firms I have ever dealt with. If you think customer service with Verizon/AT&T/VIASAT is bad then prepare to be blown away. You can contact them through their website, email and receive nothing back. If you try to call you will be placed on hold and then disconnected, never speaking to a single person. Good luck to anyone that chooses to use them and even better luck trying to contact someone. read more

Horrible portfolio management representatives and mine is Jay Leal! I would never finance another rig with balboa capital!

If I can give negative stars I would. The worst financing company I have ever dealt with. Absolutely zero communication from them once they issue funds. Added fees that were not discussed. If someone recommends them I would say they are getting a referral fee from them. They should change there name to b....hit capital read more

Do not touch this company! they charged me $12,491.07 for 3 months of rental in addition to the full payments on the $97,654 for the equipment and $6,139 in interest. In other words the $12,491 was neither interest or principal. The salesman told me it was just a term when they showed rental on the contract. There is already a class action you can join. read more

Whatever you do, DO NOT use this company! Practices are illegal, predatory and I know how to read a contract! All contracts tend to favor the lender in this business true, but deliberate deception, charging fees without documenting what they are for and when they will be charged is simply egregious! Their position is simply not defendable by any stretch of the imagination. read more

These people set up equipment through UGS, which is an Internet provider scam company. It makes sense that Balboa works with them since they are also rude scave people. They lock you into a multi year contract that you have to buyout if you want out with VERY OUTDATED equipment. read more

Horrible company to do business with. They are as shady as they come. to try to pay off loan they give you document with wrong dates wrong amounts and 4 days to pay off. I understand there are lots of us that have been scammed by these people I think we all should get together and action against these people tp help future small business from being another victims of their unprofessional and unethical practices. read more

Criminals..not just scammers. We were late with payments until Covid-19 shutdown forced us to shutdown. We had to change our bank account in March before the shutdown, and we notified them not try to draft our account as we had no money and the account changed. Within a few a day they threatened legal action against us. I made a small payment via check, AND THEY TOOK THE ACCOUNT NUMBER OFF THE CHECK AND CONTINUE TO DRAFT OUR NEW ACT WITHOUT PERMISSION. It felony Grand Larceny. Even after I notified them that it was a violation of both state and law, they responded with a very nasty letter and continued to do it. I filed complaint with the FTC and Consumer Financial Protection Bureau and Costa Mesa PD and the FBI. They are a criminal organization. Do not do business with them. read more

Have done business with this company for 3 years, never late for 1 single payment until Covid 19 pandemic strikes. Business was forced to close, asked only for a couple of months extension to be tacked onto the end of the lease until our doors reopen. But NO! they insist on payment or will report you to credit bureau. Not one ounce of compassion. Never doing business with them again. The absolute worst company. Shame on you! read more

I have been in business for 20 years and I have never worked with a lending company as bad as this. I will never work with them again. After proactively reaching out after business being shut down due to covid 19 asking if there was any way to work with them proactively during this situation, there was an immediate NO, we aren't working with anyone. Scraped up enough to pay the next month despite NO revenue and after being just 5 days late on the next payment the hard press starts. Not even 30 days late and they threaten with default. Not one bit of compromise or a way to work together to get through this problem, and not one ounce of polite customer service. All over their website is how they want to work to solve the business issues around the pandemic, but that is 100% bs. All I can say is Karma.... read more

Balboa sucks never do business with them ever again. I wish I would have seen these reviews before I got financed. I tried calling multiple times leaving messages and no call back then when I did get a hold of them they cussed me out telling me I was a low life and I should make my payments so thankful it is finally payed off never again. To bad we cant choose 0 stars they dont even deserve one star read more

Balboa capital run away very fast. We contracted them to buy a piece of equipment and they charged me for additional insurance. I had equipment insurance and an umbrella policy. I only caught up with them doing so months after they were taking this auto payment that they make you sign up for so when I produced proof of my insurance, they wouldn't go back and give me my full refund. They decided that they would split the cost with me so I paid for insurance For six months double then I argued with the billing department that I was not going back on ACH payment because they took my money and she assured me that I would not get an ACH additional fee, but that still shows up on my account and I spoke with a gentleman now for months who is shored me they would credit me back this fee and any other fee on my account and still have not done that. Run away very very quickly. Do not do business with this company. read more

Not happy with the hidden fees! BEWARE. They are fee happy and not willing to work with you with any alternate payment arrangements or through COVID. They are just looking for their money! My rep Patrick was not transparent with fees and charges so you must thoroughly read the contract and ask questions before sisgning. There is an initial $250 fee and another $250 termination fee when contract is complete. read more

DO NOT use Balboa - if you do, you are a fool. My business learned the hard, way. We paid a three-year lease monthly, on time, every time. At contract end, they charged a $479 "termination fee". I called customer service: "What is this $479 fee?" "It's a fee we charge all of our customers at the end of the contract" "Why?" "We just do" "You can't do that" "Yeah, it's in the contract, where it says you agree to pay all taxes and fees" "But the contract doesn't say anything about a termination fee" "Well, we charge everyone that fee" ...aaaaaaand there ya go. What next, spend hours and thousands to sue a company in another state over $479? DO NOT use Balboa - if you do, you are a fool. read more