With the 2nd Wave of COVID starting, upon walking in, I was surprised to find that the store was…read morefully open for customers. I found most of what I needed. But, unfortunately, they didn't have the electrical outlet adapter with On/Off Switch.

10 star. Customer service That's why this business has been open more than 50 years in this same…read morelocation.

Went here today for a Hitch. I had the misfortune of speaking to Margaret the store manager. She…read morewas very rude and unhelpful. I left without buying anything and will not return. Thanks for nothing Margaret.

I purchased a commercial pressure washer for over $700 and when I got it home it had a small amount…read moreof fuel in it. I filled it up and it wouldn't start. Got the machine to start it would run for a few minutes then shut off. I proceeded to take the machine back to the store. Was informed I as an end consumer, not a small engine mechanic and a disabled veteran had to remove the fuel from the machine. I purchased a pump and fuel can from the store and removed all the fuel I could minus what was left in the neck of the fuel tank. The head managers continued to refuse to take the item because a small amount of fuel was in the tank. I asked "how am I supposed to remove fuel with out taking the machine apart" I was informed by the female manager to cut the fuel line. I asked for that in writing and was told " No why? You have her, the cashier and the other supervisor as witnesses" I expressed my disagreement with cutting the fuel line without it in writing. I proceeded to cut the fuel line and no fuel exits the machine. I asked them to come and verify that the machine would not let me remove any more fuel short of taking the machine apart. I was told no I'm not looking at it. I contacted the cooperate officer over the matter and was told I would be contacted back in 3-5 business days but I only have 5 days to return it. As an end consumer removing the major fuel amount is reasonable but trying to make me have to make it bone dry is absurd. If I had bought this at Lowe's they would have taken it and removed the fuel. So as a veteran on a fixed income harbor freight sees a way to take advantage of people by saying you must do this or that to return it. Then suggest destroying the machine to be able to return it and when you do as they say they refuse to acknowledge they told you to do that. Harbor freight is the biggest scam I have ever seen that takes advantage of customer.

Ace is the place! If you are ever looking for some sort of hardware item you can not find anywhere…read more(such as that out of date air filter) then Ace is the place to go. If they don't have the item in stock, they will be more than happy to order it for you. The staff is always very friendly and willing to help you when you have no idea what you are looking for.

I needed Green Egg Charcoal and a plumbing item. Customers…read morearen't even allowed to enter the store area. Wow. Employees were chatting about a personal situation and barely even tried to help me. Sad. Disappointed.

Jason, his dad, brother and Garrett, always polite, pleasant, helpful. Couldn't ask for a greater…read moreplace to pick up whatever for the garden and yard. Need something fixed? they do it. Good selection of plants, annuals, perennials, veggies and herbs at reasonable prices. My go to place. Brigitte

I brought in one of my Stihl weed eater I picked it up 2 weeks later the guy said it could not be…read morefixed he charged me $25 just for looking at it I took it to Southside equipment they fixed it I used it to day