We worked with Liz Hurley We had our home on the market for…read morealmost a full year before we met Liz, and nothing was working. From the moment we started working with her, everything changed. She immediately knew exactly what needed to be done to get our house sold, and her expertise and strategy made all the difference. Throughout the entire process, we felt completely confident and taken care of. Liz was knowledgeable, responsive, and truly had our best interests in mind every step of the way. Not only did she successfully help us sell our home, but she also guided us through buying and building our dream home. That's not an easy process, but she made it feel smooth and manageable. We are incredibly grateful for everything she did for our family and would highly recommend her to anyone looking to buy or sell a home.

If you're looking for a realtor who is knowledgeable, professional, honest, and genuinely invested…read morein your success, I highly recommend Kim Loyd from the Cannon Team. Selling a home can be stressful, but Kim made the entire process feel seamless from start to finish. Her knowledge of the market, attention to detail, and strategic approach gave us complete confidence every step of the way. She was always available to answer questions, kept us informed throughout the process, and consistently went above and beyond what we expected. What truly sets Kim apart is how much she cares about her clients. She treated our home as if it were her own and always had our best interests at heart. Her negotiation skills, marketing expertise, and professionalism helped us sell our home successfully, and we couldn't be happier with the outcome. Kim is not only an exceptional realtor but also a wonderful person. She is trustworthy, responsive, compassionate, and incredibly hardworking. If we ever buy or sell another home, there is no question that Kim will be our first call. Thank you, Kim, for making what could have been a stressful experience such a positive one. We are so grateful for everything you did for our family and would recommend you without hesitation to anyone looking for the very best realtor.

Steve is an amazing person with an awesome personality. His…read moreintegrity is beyond measure and is always a pleasure too. Thank you for all you do and for going the extra mile.

Stay far away from this company…read more I usually don't write negative reviews, but I recently had someone reach out with a very similar story of what Navigate put her through and I decided to speak my piece. I was a first-time owner and hired them back in May 2025, while I was in the middle of moving from Dallas to Austin. It turned into the single WORST experience I've ever had with a service company. Lack of communication, no attention to detail, no basic professionalism standards. It reached a breaking point for me around mid July 2025 on a call we had discussing billing errors in our monthly owner's statement. This part blew my mind: On their own recorded call, before they realized my wife and I could hear them, our property manager Christine said they needed to "put these owners in their place" and that we should just "stop being so difficult." Her coworker Courtney laughed and said "just let it go, people." Think about that. That's what they actually think about the owners paying them when no one's listening. We only became "difficult" because we kept catching them in mistakes. And they never apologized. And there were many other issues along the way. Early on, that same accounting "glitch" shorted us $102.74. When I asked Christine to explain what happened, she couldn't and wrote back verbatim "not sure where the glitch was but they corrected it." But the issue only got flagged because I caught it. By her own admission, if I hadn't said anything, we would've just lost money for no reason. That's the opposite of why someone hires a PM in the first place. Then there were the charges for work that was never done. They charged us fees for services that were never completed: -$35 for caulking -$50 for carpet cleaning -$75 to "clean mildew stains on the sidewalk" (for mildew that didn't exist) When I pushed back and asked for proof, they sent me photos of a COMPLETELY different house. They also billed our tenant $50/month fee for services like pest control and utility setup that were never actually provided. I only figured it out because they complained to me about it, and were so thankful when we decided to part ways with Navigate. Every single time, I had to catch them in the act and call it out. When I finally got exhausted, I decided to go over Christine's head to the owner, Ernesto, it somehow got WORSE. He wrote me an "apology" email that accidentally included the ChatGPT prompt he used to write it...he literally forgot to delete the part that said "make this sound empathetic yet firm." So even the apology was fake. Towards the end, during the offboarding I reached out to him 1:1 to clear outstanding balances and $ we were owed. By this time, it didn't surprise me that Ernesto couldn't explain a single charge related to our statement, nor did it seem like he cared to. He'd sent $4,441.84 when he owed us at least $4,642.50 + the disputed charges described above. He eventually agreed with our evidence but called the additional refunds he owed us a "courtesy." Just unbelievable. He only agreed to pay the rest because the call was "taking too long" and I wouldn't let him weasel out of it. And then he tried to make the payment conditional on me promising I wouldn't upset and that we would both walk away with "clean hands." He wanted to buy his way out instead of just admitting he and his team had lied. But nope, he never took responsibility for any of it. At one point he actually said to me that his team did "a phenomenal job" working with us. Extreme levels of gaslighting. If you look at other reviews on this page, you'll see many 5-star ratings, but pay very close attention to the OWNERS who actually had a unit managed by them. They are all describing some version of the exact same things we went through. Their move is to reply with a polished "we take all feedback seriously" message that makes it look like they care. They don't. Nothing changes. It's all BS, and I have the receipts to prove it. Do yourself a favor and look somewhere else or DIY if you have the time. Hope this helps -Ikenna

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

I've worked with Todd several times, and he has always been extremely helpful and effective. Most…read morerecently, he sold my home very quickly and made sure every detail of the process was handled smoothly. His professionalism, dedication, and consistent results are the reasons I continue to trust him with my real estate needs.

Great experience. Had not had to worry about anything after I signed the contract. No calls, no…read moreemails, nothing. Everything is taken care of by Katie and her team. I could not be happier.

1 Star (would give zero if possible)…read more PMI North Texas manages a unit in a middle aged retirement community in Frisco where the townhomes share common walls. For nearly a year, the tenants placed directly next to my home have smoked marijuana almost daily, and the odor consistently permeates through the shared wall and attic into multiple rooms of my unit. My home has repeatedly reeked of marijuana smoke several times a week for the past year. PMI North Texas has been notified countless times and provided clear evidence, including air quality readings and police reports confirming the presence of marijuana smoke. Despite this, management has taken no meaningful action and has now stopped communicating altogether. In addition, the same tenants create frequent late night noise disturbances due to their bed striking the shared wall during sexual activity.PMI has received detailed documentation on this matter, but they seem unwilling to address the issue and have not communicated any updates regarding this or the previously mentioned matter. For a community of this type, it is clear PMI North Texas shows little understanding or concern for appropriate tenant placement or for the well being of surrounding residents. My experience has been deeply disappointing. Beware.

How are they selling properties at Park Place at Lakeline? RealtyAustin (terrible company) are…read moreusing Compass Realty software so it is hard to figure out who to communicate with. There is no sales office. The realtor does not show up to the site when she agrees and no one from the realtor side responds to inquiries. RealtyAustin/Compass and the builder has to be one of the most sketchy and sleazy companies out there. First, RealtyAustin was the listing broker and now Compass? No one is reachable if someone has a question or concern. You are paying 500K for nothing in return but an overpriced property that is represented by sleazy people. The property developer doesn't even know which salesperson is selling their units. They want the buyer to provide this information? WTF.

It's been such a bothersome experience that I don't have it on me to go into it. Fake smiles and…read morehugs. Not to be trusted and they will for sure steal your deposit. Do not use them as a intermediary-they will screw you over and give false information. Bobbie Joe was very convincing.

Kristin and I connected years ago when looking at homes and it ended up not being the right time…read morefor me. We continued to stay in touch and when we needed to find a rental home, Kristin was my first contact. She was great through that experience which led to us using her to help us find our true home. With some picky requirements for me and my husband, Kristin was always helpful with the market knowledge and how to think about negotiating during this time in the market. Would definitely recommend her to anyone who is looking for a rental home, but more specifically for their forever home due to her extensive real estate background.

Kristin was more than helpful and helping our family relocate from California to Texas. We flew out…read morehere for a week and Kristin spent two full days showing us around the Dallas Fort Worth area and helped us narrow down some neighborhoods that we could potentially call home. We trusted her so much that she was able to pick out a home for us which we bought site unseen. She was nice enough to do a walk-through of the entire property and was also available to do the initial home inspection for us while we were still in California. Overall, we had a great experience with Kristen and I highly recommend her to anyone who is in the market for a new home

I have been in Tx for a couple of months was so tired of living In hotels!! Within days I had my…read morenew home so grateful for Chris! Got to love your Realestate agent showing up on a Harley!!!

North Texas Luxury Living will support and help you in any way possible. They are a stand up team…read moreand will always strive to get you what you want and deserve. The hard work and dedication that comprises their customer support is unlike any other I've dealt with. They are fast efficient, and I always felt like their number one priority when it came to questions and concerns. You can guarantee I will be using them in the future. North Texas luxury living knows how to get things done the right way!

Purchasing an investment property through Marshall Reddick was the best decision I ever made. Not…read moreonly was the buying process really smooth (their website is awesome) but having them manage my property has made it super easy to be a landlord. Glenn Weaver is a great manager, and Monique Jelley is a very proactive maintenance manager. Things like lease renewals and annual inspections are handled ahead of time without me having to ask, and maintenance requests are conveniently done in the online portal. I would absolutely recommend the MR Dallas team for purchasing and managing your property.

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

Big D Real Estate and Steve DuBell's group do an excellent job. They have impeccable integrity,…read morework tirelessly for the client and go the extra mile to ensure all goes smooth in the transaction. Their communication throughout the process is also what makes them standout. There are no better real estate groups in the DFW area than Steve's group at Big D Real Estate.

From the owner: Residentail Real Estate; Relocation Assignees from all over the worldread more

Working with Al has been wonderful. Al has done a great job helping us during our relocation from…read moreTucson AZ to Anna TX. From our first conversation that we had to the closing of our house Al has dedicated himself to my wife and I by answering all of our questions along the way. Al has a great understanding of what people who are relocating need to know. He understands the area and he did a great job of showing us all of the different communities around McKinney. His knowledge stretches far beyond just house, Al knew about the different communities, Schools, and local amenities. We looked in Anna, Melissa, Prosper, Princeton, and Celina. He was patient with us first exposing us to the different builders. After we narrowed down our search to a few builders, Al helped us by talking with the salespeople and taking down the inventory houses that we could walk through. His attention to detail was impressive as he would help point out finishes like fixtures, lights, and upgrades that my wife and I were not especially looking for. After one weekend with Al we had found our dream home and were ready to make an offer. Al met with the Bloomfield sales team on Sunday for us while we were at DFW and made sure that our deposit made it in a timely manner. Our offer was accepted and the home was ours! Having Al as our realtor has made these hectic 3 months go smoothly, and I would not hesitate to recommend Al to any friends/family. If there is one take away from this review have it be that Al went above and beyond what his job was working with us and that we could not be any happier with the service he provided. He helped us find a home that we are excited about and love. We look forward to growing our family in this house. As a company, I believe that you are lucky to have Al as your employee. Thanks againl! Al

Al Denson is absolutely incredible. He is very informative and treats you as if you were family. He…read morealways answers his phone and fills you with tons of knowledge that can only come from experience! If you are looking to buy a home, look no further, Al Denson is your guy!