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    Balfour Optical

    3.9 (11 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Balfour Optical

    Eye exams

    Eyewear fitting

    Retinal imaging

    Balfour Optical Photos

    Recommended Reviews - Balfour Optical

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    28 days ago

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    5 months ago

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    11 months ago

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    2 years ago

    Very professional, very friendly and efficient. They get it right! Atmosphere and cleanliness is top notch

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

    Helpful 1
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    8 years ago

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    12 years ago

    I have been going here for many years. I have always received great service and the staff was very friendly.

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    11 years ago

    Business owner information

    Photo of Jake F.

    Jake F.

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    Ask the Community - Balfour Optical

    EyeCare Plus

    EyeCare Plus

    2.5
    (11 reviews)
    1.2 mi
    $$$

    The doctor that helped us was great but the front desk ladies are enough for me not to return…read more Their lack of communication is awful. Not only do they not follow up on things they said they would do but they look at you like you have 3 heads when you express your frustration and then whisper about you when you walk away.

    I normally appreciate the doctor and the ladies at the front desk here, but my recent experience…read moreleft me really upset. On a Friday morning, I called and spoke to a staff member (I believe his name was Kevin). I told him clearly, more than once, please do not send my glasses prescription, I need my contacts prescription, this is urgent. I had lost my glasses and needed contacts so I could drive safely and make it to work. Despite that, he sent the wrong prescription anyway. Afterward, it was nearly impossible to reach anyone. The phones went to voicemail, I left messages, and I called multiple times with no response. I was left all weekend unable to see, unable to drive, unable to work, and unable to provide for my child all because of one simple mistake. When I finally did get through, the same staff member admitted what he had done wrong but still didn't offer me any kind of help, not even trial lenses to get me through. For a place that handles prescriptions every day, this should have been an easy request, and instead it left me stranded. I appreciate the doctor and most of the staff, but this was unacceptable. I was clear about what I needed, and it wasn't taken seriously. That mistake had a big impact on my weekend and my ability to work and provide.

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    EyeCare Plus
    EyeCare Plus
    EyeCare Plus

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    Stanton Optical

    Stanton Optical

    1.7
    (51 reviews)
    3.8 mi
    $$

    I honestly don't even know where to start. My experience with Maleah was beyond frustrating. Edith…read morewas amazing tho. I got glasses from here the same day. After the drive home I couldn't see clearly out of my right eye. I came back next day and waiting over 45 minutes i finally got to talk to Maleah about it, and instead of checking the prescription or making sure the lenses were correct, she brushed it off and told me that I just needed time to adjust. The problem with that excuse is my prescription DIDN'T EVEN CHANGE, so there was nothing to "adjust" to. Why didn't the guy in the beginning tell me like she did, they won't check your eyes for another week, keep in mind I asked to check the lens not my eyes. On top of that, I was charged more than what I was originally told online and in person. The prices I was quoted didn't match what I ended up paying, which only added to the frustration. $50 extra. The whole experience left me feeling like my concerns didn't matter. When a customer says they can't see out of their new glasses, the last thing they should be told is to just give it time without anyone even verifying that the prescription is correct. I left upset, ignored, overcharged, and she wouldn't refund me the full amount. Save your money, time, and energy. Awful service, company, and attitude.

    I was extremely disappointed with the way everything was handled. When I walked in I'm told to go…read moreto a white desk and points okay I figured it out it's in the back. The only person who was friendly was the girl who checked me in. When I went into the pre exam the woman Maddie was not kind or helpful. She explained nothing about the tests and when I was having to retake the exams 4 or 5 times because she was on her phone scrolling social media which I watched with my eyes. From the time my pre exams started to the end she was on that phone and she seemed extremely frustrated with me but I continued to ask questions because my eyesight is extremely important to me! Then come to find out it's not even the "doctor" who does the actual lenses exam it's the Maddie woman. During the lenses exams she was flying through them and everytime I would ask for a redo on the 1and 2 she would sigh heavily again. She made me feel very uncomfortable to ask anything and she didn't tell me a thing about my eyes. I don't understand no one even looked at my eyes but apparently I have all these expensive recommendations with no explanation so I'm very afraid that the lenses aren't correct for my vision! I'll never be back to this location as I feel the "doctor" guy in white coat who kisses certain customers on the cheeks and skips me to handle "high profile " customers who were behind me in line do not deserve my money. I've never been to a more unprofessional unpleasant eye place in my life. I only have it 2 stars because of the first woman who checked me in she was very kind very friendly. My copay was only supposed to be $25 but the guy in the white coat said because I was going online to buy my glasses (I was not giving this place anymore of my money) that I had to pay $79 and he went over to the wall picked out one yellow sticker glasses and one blue sticker glasses when the wall states "2 pair of glasses for $79 blue tag" so I am confused why he chose a yellow sticker and then made ME pay for that. I told him to donate the 2 pairs to the elderly or to children and I feel he took advantage of my kindness. I spoke with my insurance and I was ONLY supposed to pay $25 so again just another untrustworthy reason not to return. I have never left a review but the experience I had on 7-18-26 was awful and truly disappointing experience especially dealing with something as important as eyesight.

    Photos
    Stan the Penguin says, "Happy Eyes Start Here!" Stanton Optical: Eye Care Seen Differently
    Stan the Penguin says, "Happy Eyes Start Here!" Stanton Optical: Eye Care Seen Differently
    Stanton Optical: Eye Care Seen Differently
    Stanton Optical: Eye Care Seen Differently
    Both happy with their new frames!

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    Both happy with their new frames!

    Balfour Optical - optometrists - Updated August 2026

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