I loved living here. Sad to leave however I found something I wanted to buy. If I hadn't found a…read moreplace to purchase I would have continued to live here. Before I even moved in I made an inquiry on the website about a 2/2 (I knew of someone living here and I had also driven through the property to check it out). That same day Becky secured an apartment for me. This was HUGE considering I was moving from another state. This was a chunk of anxiety removed off of my plate. Moving in and out was easy. Accessible for the movers both times. The apartment was beautiful. Very modern and roomy. Nice huge balcony which was great when having my morning coffee or an evening glass of wine. Maegan and Becky in the office are top notch and Martin and Jon with property facilities are great. Everyone goes out of the way to assist. That means a lot. The location is great too. I had such a variety of restaurants and supermarkets (and gyms! From yoga, to strength etc... it's available. The apartment also has a great pool and gym). Truth be told: this was is the perfect location for a forever home if you are just looking to rent. I hadn't been a renter in 15 years (except a brief stop in South Carolina) and Mountain View made it very appealing. If you are looking for a place in Asheville to rent, this is your sign!

I couldn't have asked for a better welcome back to North Carolina…read more The apartment complex is nice. It's right off of Hendersonville Rd, which is busy, but it's at an incline and behind a huge wall of trees. That cuts down on the traffic noise. The entryway is surrounded by bamboo trees and sets the place apart. Apartments are as well built as you can get. Of course, you'll run into cosmetic defects and can see where some repairs have been done, but this is the norm. What elsecan you expect when people frequently move in and out of units? What really sets this place apart is management. Maegan and Becky were very hospitable and engaging from Day 1. They took the time to remember everyone's names and have friendly conversations while keeping business together. Anytime we had to call for a repair or a question, they didn't hesitate to respond! We recently had water shut off in south Asheville during the holidays. 3,000 plus people had no water for almost a week. But by Day 2, management had ordered a water tank to be on site. Staff came off of holiday break and stayed with the truck, helping residents refill water with whatever containers we had. I don't know of a landlord who would do that, yet Mountain View staff showed up for everyone!

1) May 2024, refrigerator cooling went out. Maintenance ordered parts. After a week of no…read morerefrigerator, we ordered & paid for parts and had refrigerator repaired. 2) June 2024, septic tank needed pumping, sewage was collecting in pump tank and spilling under outside deck. Maintenance had septic tank pumped that day but neglected septic lift pump area. After a week of waiting for maintenance to correct issue, spillage under deck, holding tank, & pit area... the septic lift pump had also gone bad. Finally, we paid to have all the spillage pumped and defective lift pump replaced. 3) June also, Meanwhile, hvac system is a split system. Upstairs was not cooling. Maintenance came out & ordered new damper motor for upstairs ac flow. Over a week now and no word, no parts, no schedule on when damper motor will be replaced. We had to purchase a couple of window ac units to cool the upstairs! And still no word on damper motor replacement yet.

Carolina Cottages is a horrid and unethical company to rent from. After having similar experiences…read moreas other reviews (check out the filtered reviews). We had to sue this company to get our lease deposit back. They showed up in small claims court with a lawyer and tried to put forth the argument that we didn't have a lease with them. Needless to say we won a judgement, but in their infinite wisdom, Carolina Cottages has chosen to appeal the judgement. So instead of doing the right thing, paying a client what is owed, they are choosing to pay an attorney to drag this thing out even further. Now I potentially need an attorney of my own to defend my judgement. So I probably sound like a frustrated ex tenant - you bet I am. This company "lost" our walk through information, would not negotiate or even consider accepting our pre-move in pictures as proof of existing damages, and had the audacity to blame it all on the owner who lives out of the country. Bottom line is that Carolina Cottages should be avoided at all costs. By the way - the first five star review for them is questionable - 5 stars from Lee. L? For the record, the registered agent of Carolina Cottages, LLC. is A. Lee Linhart.

Very nice place! The walls the color the doors are just the most gorgeous and beautiful things I…read morehave ever seen!!

There are a lot of dogs here and they are well behaved, but there is one huge pitmix that has…read morebitten three other dogs and lunges at people. Recently I tripped and fell when I had to get quickly between it and my dog. The owner does not comply with the management telling he to muzzle it and not let it off its leash. Failure to comply with restrictions is justification for putting a dog to sleep in NC. This has been going on for momths. So if your afraid of dangerous dogs, now you know. Managemnt has been aware of the problem for months and another little dog got bit by this giant last week. I don't understand the lack of concern by the buildings owners.

To preface, I was never late on rent. Never had a complaint against me. I made a few complaints…read moreabout neighbors and on my social media about Ansley since there was excessive noise in the halls, doors slammed all the time, an insanely loud Mustang with open exhaust at 7am daily, and dog poop in the dog park every day. When I complained about the dog poop, they said they don't do anything about it and had been out of the DNA test kits! Dog park turf is never cleaned and is DISGUSTING. Make sure you don't give constructive feedback to management, even if they ask for it, because they will retaliate and issue you a non-renewal on your lease. CRAZY since they had issued me a renewal already, but I went back and forth with them since they were increasing my rent. Meanwhile, they had the apt across from mine listed for hundreds less online. Where is the integrity in that?? Once I complained, they issued me a non-renewal and it was 45 days before my lease expired. To cover themselves legally, they offered to extend my lease to give me 60 days to vacate. After I complained and gave feedback, they will used my suggestions and scheduled events like pup-cup day, community game night, and improved landscaping which was horrible at best. They told me they didn't have a budget for events - but seem to be having more events once I brought my complaints to the Fogelman corporate office. But Fogelman loves the property manager here bc she always hurries to clean up the community before their visits. They have no problem increasing your rent every year even if you're paying hundreds more than your neighbor. They will lie and tell you your rent increase is not negotiable, but it is and I know this bc hellooooo neighbors talk!! Also interesting that a leasing consultant left right after me for a MUCH better community and two maintenance employees are leaving soon. Additionally, the gym equipment is out of date, carpet always dirty, kids play around in there, and wifi never works. A former leasing consultant was also a personal trainer and had a separate gym membership, if that tells you anything. "Pet spa" is a washbasin in the car wash area with no towels supplied and it and the car wash are closed half the year anyways. Honestly the ONLY allure of Ansley is their cheap rent, which is justified bc their amenities, management, and property need a complete overhaul. Save your time and go to one of the many many other newer properties in Asheville/Arden!! Also, most of the reviews are incentivized. After people move in, Ansley asks for reviews and gives people points and gift cards for responding. I'm sure mgmt will respond to this with a generic response defending themselves, but why would they kick me out and then utilize my feedback to better the community if what I was saying isn't true? Oh and if they offer to sit down and talk to you to discuss an issue...DON'T BOTHER. I did exactly that and the property manager was fake, smug and lied in the meeting straight to my face.

Ansley is a great apartment complex! It is in a great location, just off the parkway in South…read moreAsheville. We were in a crunch to move quickly during the holidays, and I was looking for something available. Thankfully, Ansley had everything we needed (including a garage) for a quick move-in. There were no crazy fees, no jumping through hoops, and it was quick and easy to have a nice place. The amenities are great, too, including the pool and playground for littles. Extremely dog friendly, which was very important to us. Our view is beautiful. The office staff is great, and the maintenance team is beyond amazing.

DON'T MOVE HERE!!!!! SAVE YOUR TIME AND MONEY!!! This is the worst complex I have ever lived in…read more They never answer the phone, and hardly ever answer your emails. They don't want to abide by their own lease agreement regarding anything, especially illegal drugs. And don't try talking to a regional manager, because you will not get anywhere at all. They will bully you and evict you for being late one day, even though they were made aware beforehand. They will keep your deposit, and they never resolve any issues with other tenants regarding anything. DON'T WASTE YOUR TIME OR MONEY HERE!

I'm a current resident at Brittany Place Apartments in Hendersonville, NC. If you are currently…read moreconsidering this apartment complex I urge you to RUN LIKE THE PLAGUE!!! At all costs please do not move here. This is the worst apartment complex I have ever lived in. You would think that paying $1,500 a month for rent that you would have some privacy and be able to actually enjoy living somewhere. Not here. They literally come into my apartment minimum twice a month. Even without you putting in a maintenance request or anything. They are also very rude regarding kids who are special needs. Most of the people who work in the front office are very cruel. There's only 1 person that is actually kind. The Maintenance people do a good job of keeping the grounds nice. But they aren't friendly (besides the manager) and one of them is extremely rude and creepy. I had to go out of town for almost 2 months because I had to have knee surgery. They were aware that I was going to have to go out of town. Therefore, I never received a notice that they were coming into my apartment while I was not there. I never even received a phone call or email. I only knew about it because I saw them on my cameras that I have inside my apartment. I just want privacy and peace in my home and that just simply isn't possible living here. I can't wait till March so I can get the hell out of here. I'm seriously considering breaking my lease and moving sooner. DO NOT MOVE HERE!!!

great staff, amenities and location close to downtown. The community is a mixture of young and old…read moreand we all seem to get along.

Beautiful community! Addie is the absolute best! She is so professional and really cares about her…read moreresidents/prospects! FIVE STARS!!

I agree with the other poor review. Hardly anyone to address concerns and heaven forbid you have…read morean emergency. I was given no time to walk through the property before I rented the house and it was less than clean. This agent is terrible.

I would like to express how easy it was to work with Clay concerning our recent rental search. Clay…read morehelped us out of a situation with the utmost professionalism and concern. It was great to have someone to listen and work with us. Good group to be associated with!