I had a wonderful experience working with Lisa for my son's first birthday. She was really nice,…read moreresponsive, and helpful in answering my questions. I wanted to have a Super Mario Bros theme for my son's birthday and Lisa's design came out perfectly. Everyone at the party loved it. It was the perfect backdrop for pictures. I'm very happy it came out perfectly.

Lisa and Theresa did an amazing job at my daughter's first birthday party. The balloon floor…read moredisplay was great as a backdrop for photos.

We had an amazing experience hiring Jen for my daughter's birthday party! From start to finish,…read morecommunication was easy and seamless. She arrived 10 minutes early and was incredibly professional, friendly, and flexible throughout the event. Our party theme was Zootopia, and I shared photos of Judy and Nick. Jen did an incredible job recreating both characters on my daughter' face, and all the other guests picked their favorite pattern from the booklet. everyone was so impressed with the detail and creativity! My daughter had an absolute blast, and her guests loved it too. There was a line of excited kids waiting to get painted the entire time, and every child walked away smiling. The face painting quickly became one of the highlights of the party.

Update 8/19: After reading the owner's response below, I want to correct a few statements for…read moreanyone considering booking. I paid $250 total -- $75 to Jennifer in advance and $175 directly to the entertainer on the day of the party. I did not pay $175 as stated in her response. I also was never told that I was booking a trainee or that a trainee would arrive without the attire, table/chair setup, or level of service the owner had described. Had that been communicated before I booked, I would have chosen another company. The owner initially acknowledged to me in writing that she had missed my requests and failed to communicate the level of service I was booking. I stand by my original review and unfortunately would not recommend this company based on my experience. Original Post: Unfortunately, we were very disappointed with our experience. We paid $250 for two hours of face painting and balloon twisting for my son's birthday party. On the company's intake form, I specifically selected that we wanted the entertainer to arrive in costume and that she would need to bring her own table. Neither happened. The entertainer arrived in jeans and a gray college sweatshirt with no company attire or costume, and without a table or even a chair for herself. She had only a small tray for her supplies, so I had to find a bench and figure out where to set her up. She was pleasant and the face painting and balloons themselves were fine, but there was very little engagement or presence as a party entertainer. Several guests didn't realize she was the entertainer, and I spent time directing parents and children over to her instead of enjoying my son's party. When I contacted the owner afterward, she initially apologized and acknowledged that she had missed my requests on the intake form and that the communication failure was on her end. She also explained that their artists normally arrive in company attire. I was then told that the person sent to our party was actually a trainee and that trainees do not bring tables, chairs, specific attire, or costumes. This was never disclosed to me before booking. Had I known I was paying $250 for a trainee with a substantially different level of service, I would have chosen one of the other entertainment companies we were considering. I understand that mistakes happen, and the entertainer herself was perfectly nice. My disappointment is with paying for one experience, receiving something very different, and only learning afterward that we had been assigned a trainee. Unfortunately, I would not book with this company again.

We booked another event with Anna for our daughter's first birthday party. Sadly we had to postpone…read moreit since my daughter got sick. Anna has been beyond kind and generous with helping us change the event date. Unfortunately, the new date didn't work since Anna is fully booked for our new date. Anna refunded us our deposit right away despite having to cancel the week of. Most people will not be this kind. She made an exception for us. We look forward to working with Anna again in the future.

I found Anna Party Decor on instagram as I was researching balloon decor for my daughter's upcoming…read morebaby shower. As you know, once you begin searching, your instagram algorithm quickly learns to feed you page after page of similar searches. Somehow, Anna's page always stood out to me. Her prices were very competitive, and her work looked amazing often surpassing others. I'm so happy I chose to use Anna. I had a theme and color scheme in mind, and she assured me throughout the planning process that she would be able to duplicate my inspiration photos. And she absolutely did, in fact, surpassed them! Both my daughter and me were extremely happy with the decor for her baby shower, and in fact, we many of our guests commented on how stunning the decor was! I already know I will be using Anna again; can't wait for the next special occasion!

I was very unhappy with this company. I prepaid for 2 garlands for my daughter's 13th birthday…read moreparty. My issues start when this company asked for additional money a day before stating that it would be extra for them to hang the balloons. I've NEVER had someone charge me extra to install my balloon garlands. That's typically part of the service. Next, the balloons arrive, I'm very excited and realize that the garlands look short. I measured them with a tape measure and they measured 6ft, when I specifically asked them to be 8ft. I also requested silver stars to be incorporated in the garland. The stars were there but not attached and ended flying all over my yard halfway through the party. The garlands basically fell apart halfway through the party. Very bad construction. DO NOT USE THEM!!! Update- Their response was "fixing the issue regarding windy weather"!!! The weather has nothing to do with it. The garlands I paid for were VERY poorly made. That was the problem!!!

Balloons were not a wow factor at all. I could of done them better myself. I also had trouble about…read morethe payment that I already paid for , they did not have any receipt on. I was so supposed to be less stressed out of having to do a balloon arch instead I was completely pissed off. Save your money and go somewhere else.

Rattana is great, shows up early and is all set up before event, her designs are beautiful everyone…read moresat the parties live to see her work.

I was able to get balloon bouquets for my daughter's birthday during Covid. Rattana did a beautiful…read morejob, with easy pick up and payment. It's so hard to celebrate events right now and having a huge bouquet of balloons makes any kids feel special.

I loved working with her! She was so helpful and attentive the entire process of planning my…read morebabyshower and definitely made my vision come to life. She even let us rent her circular backdrop stand when we realized last minute we didn't have one! Definitely will book again!

Talk about Five Star service! The owner has such a gift for creating beautiful arrangements. She…read morewent above and beyond to carefully deliver the perfect gift. The colors look so perfect and the board was delicious! High quality all the way.

More than Amazing! Sergio snd his wife are balloon Masters!!…read moreFast, quick service but no skipping on expertise and precision!! Balloons made for a magical breathtaking scene!! Thank you!!! Go with Bloom Balloon!! You will LOVE the outcome!

Def working with this team again when we throw another event. We decided to work with them for our…read morebaby shower. It was so easy to work with them via ig. Final product looked amazing and everyone asked us where we got it done.

5 star as always. Kamy is so professional and she never fails to amaze me. The balloon bouquets…read morewere the highlight of the party. Everyone complimented them and took pictures with them. Thanks Kamy for a job well done!

Kamy helped us in making a balloon arch for our baby shower, and she did a really great job…read more She used the colors we suggested and made a fabulous design.

We needed a birthday party done right so. I called a professional for help. Thank goodness I…read moredid. Latifa is awesome. Give a small business the chance to do this for you. She's wonderful.

All about supporting locals! I came to this store as a full time working mom with two littles in…read moreneed of quality and efficiency. Wanted to have a nice surprise for my 3 year old when he woke and he was excited to see different color balloons, the huge red "3" and Dino "Happy birthday". Latifa the owner had sooo many things I needed last minute. Dino gift wrapping paper, balloons, candles and more! She was patient, considerate as well as kind. So happy to have a shop like this in Castro Valley. I got the balloons yesterday afternoon and their integrity was still perfect for the next morning! I'll be back soon! Definitely recommend. She had so many other celebration items in there that will extremely helpful to so many!

Used Oh Snap! for a work event and the employees loved it!…read more It was easy to communicate with Scott. He came early, set up and was ready to go way ahead of time - it was great! Photos were very high quality and we received the photos a day after - super quick turnaround. Thanks again Scott!

Wonderful onsite team. Energetic and fun!!! 100% will be using them again in the future. Very easy…read moreprocess all the way through!!!