My go-to dry cleaners when I'm home away from home. Have taken several of my silk blouses here, as well as a couple of dresses on several occasions, and have no complaints. Timely, inexpensive, and the job is done. read more

OMG What are all the bad reviews about I take everything here Maribel and Rosa are amazing are you kidding me this place is golden. maybe its a good idea that there are bad reviews so I can have this place all to myself. Love my Bally's any how go there they are wonderful and very professional. read more

BADNESS! Brought a few shirts here to be cleaned. Nothing complicated, just routine cleaning. I got home to find some sort of bleach splatters all over one of the shirts. Brought the shirt back and the (polite) woman at the counter told me this was part of the fabric and this was normal. Not sure how to argue with that nonsense but they were unwilling to take any credit for the ruined shirt other than insulting my intelligence by telling me this is normal. I will post some pictures when I can. DO NOT WASTE YOUR MONEY ON THIS PLACE! read more

Have used these folks every time I visit the valley. They are friendly and efficient. Have read the other reviews but have not experienced anything as have previously been written. read more

Was in a pinch and needed some pants repaired and Marivel was very helpful. Very efficient and affordable

Great family business, and excellent customer service. Can always count on them to get what I need done in a timely and efficient manner, with my clothes coming back clean and tailored to my needs. Thank you. read more

I took in two panels of hand made drapes from my home. The panels had urine stains from a friends dog. I pointed out rage urine stains before leaving the shop in Rimrock. They verified that they could work on the material and could get the stains out. I started to hang them yesterday and saw the same stains were now embedded in the material. They had not told me a word about this when I picked them up. I took them back today. The "owner" said they were "sent out" to someone else to dry clean and she was not responsible. We found a small not on the hangar saying there was a problem. She then had the nerve to deny telling me that they could be cleaned and said there is nothing she can do. I could have gotten the stains out myself had I known or if they had had the decency to contact me while they were working on them. BEWARE! I found out that other "Dry Cleaners" in the Coachella Valley send THEIR dry cleaning to Bally's. Ask you dry cleaners where they send their cleaning to, prior to dropping off you clothes. Bally's Cleaners is not who you want to do business. There are other options here in the Valley. read more

Unhelpful. Young girl did not understand how to pin slacks for alterations. They couldn't take my card because it was under 10 dollars. A very bad experience considering all I have to do is go back to the one on Sunrise and Ramon. DO NOT COME HERE. read more

I went to this dry cleaner in rimrock plaza to get an aleration done. Woman was very friendly, the price was inexpensive and she finished the alteration very fast. I would recommend them to others. read more

DON'T GO HERE!! RUDE and THEY RUINED MY COMFORTER. So Disappointed! Went here religously. Just brought in my very expensive, King Comforter. Asked to have it Dry Cleaned, as tag says. Mentioned to woman, MARTHA, behind counter that my dog barfed on it. She said Dry Cleaning wouldn't get it out. I should have it washed and dryed. I trusted her as she is the supposed expert, not me. She NEVER looked at the tag. She NEVER mentioned that Washing it could ruin it. She never mentioned that there could be any SHRINKING. Needless to say it's RUINED! All the filling has shrunk, the Comforter itself has shrunk. LIKE 6 INCHES!! When I called the next day to complain and ask for the owner Maribel, who was always nice, suddenly treated me like I had leprocy..She told me I had to speak to Martha...I finally got a hold of Martha days later and she was the rudest SOB i've ever encounted. She told me it was perfect when it left the premises...I asked for the owner...she saaid HE WON'T SPEAK TO YOU. He's OUT of town for two weeks. I asked if they were willing to lose a great customer of six years. she said They DON'T need me. They have plenty of customers. REALLY????? In this economy??? So I called Palm Desert Bally's and asked if they were afiliated with Palm Springs. The very nice woman there said YES. I asked what the owners name was she told me they call him BALLY because his name is to hard to pronounce. She had him called me back. Surprise! He was just as rude as Martha... NOW WE KNOW WHY SHE WAS ALLOWED TO BE SO RUDE TO ME. He kept telling me her version of the story and would not believe me...What ever happened to the customer is ALWAYS right???? I got nowhere with Mr. Bally. He wouldn't even apologize for the way I was treated by MARTHA! So now it is my life's work to warn EVERYONE how RUDE BALLY's Cleaners are to their GOOD customers and how they DON'T NEED US!!!! read more

I took a linen jacket that had water stains . I asked the lady at the Bally s if she could clean this jacket, and she said she could. I did say I was not in a hurry just do a good job . Yesterday, I picked. up this jacket in the worst imaginable condition, discolored, fabric got soft and unacceptable bad iron condition.. the water stains are still there; . I told by the young girl at the cash, that this was not acceptable, she said there was nothing she can do for this situation.I called back to find out the name of the owner, but was told he is in Europe with no date of return I called the shop on Country Club, she refused to give me her name and rudely hung up on me. This jacket can NEVER BE WORN AGAIN.***** I will never use these cleaners again, and told them so, but the public has to be advise of the bad customer service and non-professionalism of these cleaners. The BBB will be informed. Helene read more

I just moved across from this shopping center and needed a dry cleaner. I needed my suit cleaned and a shirt pressed on very short notice. Bally's did a great job and was very reasonably priced. The staff was friendly and my order was ready the very next day! I'm very pleased and will return. read more

terrible customer service !!! we had two comforters in for cleaning as our dog had vomited on them and they came back dirty. they were taken back in for a re-clean but came back in the exact same condition. i don't think they even re-cleaned them. the owner says he doesn't guarantee his cleaning and that he will not dry clean them again and nor will he give us our money back ($75). we have been a customer of theirs for over 6 years without incidence.........apparently that means nothing these days. read more