Very professional and friendly. Had a dress altered finished nicely. Convenient location.

This was my very first time going to this cleaner. I definitely take responsibility for my part in this, but let me tell you the issues I encountered when dropping my items off.. I dropped off 25 dinner napkins to be dry cleaned and pressed on Monday, March 17. I told the woman who is working behind the counter that I didn't need these in a rush, so she gave me a ticket and said you can come by next Monday to pick these up. It honestly didn't cross my mind to inquire how much it would cost to get 25 dinner, napkins, pressed and laundered ... I've used many other dry cleaners in the past and thought the cost would be reasonable. Yesterday, on Monday March 25th, the day my dry cleaning ticket said to come and pick up, I walked in and the woman behind the counter said my stuff wasn't supposed to be done until Wednesday. Had I had my dry cleaning ticket on me, I would've showed it to her and said we discussed it being done on Monday. I said, OK I'll be back on Wednesday to pick these up and oh by the way, how much will this cost? She tells me it's gonna be $250.00 to have these dinner napkins cleaned and pressed. Had there not been anyone in the store behind me, I would have had a more serious conversation about why I felt that Price was unreasonable and why was I not given an advance notice of the cost? In all fairness, I could have asked the first time I was there or done more research into this ... however, I believe that we sometimes don't ask these questions because we are familiar with experience and accustomed to a standard price. Out of the 25 napkins that I brought over, only four of them had stains. All of the napkins were from the local Angelview thrift store which I purchased for less than $20 for all of them. Needless to say, I will not be returning to the store to pick up my napkins for $250 total . So, in retrospect , absolutely ask for a price before leaving your garments at this location and hold them to the date they promised, especially when it is a week away from the date you dropped off. The fact that this woman behind the counter are printed me a ticket that said pick up on Monday the 24th and when the 24th came, she completely gaslight me and looked at me as if I were stupid to tell me to come back on Wednesday, I was sort of beside myself that I was being lied to so matter of factly. There are so many dry cleaners in the area, so don't feel as if you absolutely have to go to this place . In fact, because of this experience, I will go out of my way to recommend any other place besides this. read more

Jonathan's Cleaners - Palm Desert - Pickup receipt given to me when I dropped off my dry cleaning - Dry Cleaning Near Me - Palm Desert, California

My beef is the absorbent prices. I brought in 4 curtain panels. It is my fault I didn't ask the price. It was $100. I paid as it was my fault for not asking. I went over to nearby Homegoods and bought almost the same 4 panels for less than $70. These ones do not have to be dry cleaned. I am looking at that now when I buy something read more

Very nice clerk but they charged $90 to clean a set of king sheets. Outrageous. I will never go back. John should asshamed of himself. read more

My clothes always look very good when they're done the quality of their work is always what I need and things are ready when they say they will be read more

Fantastic service! Julie takes care of me every time I come in. Whether I need clothes the next day or if I have stains, she always comes thru in the clutch! Definitely my go to dry cleaners! read more

Great customer service from the woman working at 9 am on Wednesday. She was very friendly and knowledgeable. Thank you

Sue is an absolute gem! I just started coming here on account I'm working in the desert for a few months. She called Me to confirm something after I dropped my clothes off because she didn't want to assume and do it a different way. That's great attention to detail and care that you can't find nowadays :) read more

Friendly service and very professional we had a large comforter and they did a great job. We will use this in the future.

Great spot! I had a last minute formal event come up and needed some alterations for my tuxedo. Jonathan's was able to make the alterations and have everything perfect in time for my event. They are my go to spot for all of my dry cleaning and alternation needs! Thank you John for bending over backwards to help me out. read more

What a rip off! I brought one load of clothes that needed to be laundered to Jonathans Cleaners in Palm Desert.....I picked them up a few days later and was charged $42.....Never again....That is outrageous..... read more

We have gone back to them several times over the last 18 months and There have been numerous instances where their work was astoundingly poor. Buttons sewn that literally fell off the first time the garment was worn (more than once), being charged for alterations that were never done with no communication about the incomplete work and mysterious missing items that never showed back up. They are super close to our home which is why we went back, but we're finally done with them. I would avoid. read more

Excellent service by professional and friendly team I tried different cleaners this one is definitely the BEST They take a very good care of all of your clothes They love what they do. Do not hesitate GO read more

Pick up or drop off beware! I am in town for a short period of time and need to pick up my dry cleaning, I get to the door and there is a handwritten note on the window that says "lunch back in 30 min" meanwhile there is a woman standing in the back that I can see from the locked door, when I knocked she turned her back and didn't acknowledge me. So did your lunch break start 25 min ago and I have 5 min until you get back, or did it start 3 min ago, and now I have to wait until someone wants to work so I can pick up my items. Will NOT be returning! read more

Jonathan's Cleaners - Palm Desert - Dry Cleaning Near Me - Palm Desert, California

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I've been here twice, the first time my dry cleaning bill was astronomically expensive, decided to try them again, and as soon as I walked in this grumpy lady looked at me with a scowl, very unwelcoming feeling, as if I was intruding. I asked for two shirts to be dry cleaned and two shirts to be laundered and pressed and she said that they make all the decisions there and they know best. I told her that I didn't want my white shirts dry cleaned because they tend to turn yellow and she told me that they were going to do what they felt was best. I asked again if she could follow my instructions and make notes on my ticket and she handed me the ticket and said we know how to do clothes here and refused to follow my request. I asked for my clothes back and went down the street to discount cleaners. When I walked in the woman greeted me with a huge smile and welcomed me into the business, and was incredibly helpful, she said she could absolutely help me with my request and I'm sure the pricing will be much better. They clean organically, and it looks like a really well run operation. They've gotten the best of the desert several times. So glad I found this new dry cleaners. I'm new to the desert, and this is an important part of my business to have my clothes dry cleaned regularly and when I drop off in the morning, it helps start my day off right when someone greets me with a smile and a pleasant attitude. read more

The staff are extremely friendly and helpful at Jonathan's Cleaners. I have had issues in the past with dry cleaners losing items or breaking buttons on clothing. It is so refreshing to be able to drop off items and know they will all be returned bprofessionally cleaned and given back on time. In fact, one day I came in right after the owner had picked up the dry cleaning and I needed something the same day, he actually came back to pick up the items so I could have them that evening. read more

I recently dropped off four items for cleaning at Jonathans. When I returned to pick up, I was given only 3 items. When I questioned this, it took several calls and visits to get a return message from them. In spite of my receipt stating that I had dropped 4 items, (2 shirts, one pants and a jacket) I was told that this must have been a mistake made by the person who initially took the items. No further mention of compensation or a solution to this situation. I am missing a $200 black linen men's shirt. For your own protection, I would suggest that when you drop off items at this establishment, that you take a picture of the items, on the counter at the dry cleaners, as a record of what you have left in their care. If not, you may not have a leg to stand on, when you find an item missing. I wish I had taken a foto verification! read more

I contacted John about some ink stains on my leather handbag and attached pictures. He told me it was beyond repair and that unfortunately attempts to clean the ink spots would cause the spots to only grow larger. I really appreciated his honesty, & that he didn't try to make any false promises and take any money from me. Because he's honest he'll get my business! read more

Just came here for my first time. I believe her name is Julia or Julie anywho, she is great!!! So much help and patience for me and all my questions. Great costumer service skills! I'm sure I'll love my garments. read more

Expensive and didn't complete all the repairs I needed done. However, they are convienient so I will use them again.

I had an emergency with my mother of the groom dress one week before the wedding. My gown had numerous stains on it likely from body lotion I had applied prior to trying on the dress for alterations. I needed the dress back in less than 48 hours in order to get the alterations done in time for the wedding. Not only was Jonathan's able to remove the stains, they had the dress ready when I needed it and charged a very fair price considering it was a rush job on very delicate, hand beaded fabric read more

Jonathan's Cleaners in Palm Desert is the sister shop to the one in Palm Springs. I usually take my items to the Palm Springs location, but every now and then I have to go out past the area toward Palm Desert and Indio. When I'm in the area for work, I'll sometimes drop off my suits there. You'll get the same good service, fair pricing, and timely results as the PS location. Since they believe in making good relationships with their customers, they'll even bend over backwards to ensure your satisfaction. There were a few times where I've had them rush some services and they never fail to meet my high expectations. They are the best when it comes to service and quality. read more

Who says, "I look forward to going to the dry cleaners"? Not many, but my husband and I do! Julie is wonderful and helps us with everything we need. Our clothes look great as well:) read more

How can I say THANK YOU!!! Jonathan's Cleaners did a Fabulous Job cleaning heavily stained Mattress covers that were on my showroom floor. Wow!! TOP NOTCH SERVICE!!!! I was so impressed, I now have them do all of my dry cleaning needs. The prices are wonderful and the staff is willing to go above and beyond! Thank you again read more

Amazing customer service! I was planning to change dry cleaners just out of convenience but won't now because I enjoy the customer service so much! It's worth going out of the way for!! read more

First, I will say I think the cleaning services for mens shirts, sports coats, pants, etc. is very good. But this week I had sticker shock at the $16.50 cost to clean a medical lab coat that was not even stained. When I dropped off I asked for "launder and press" which I'm assuming is not the same price as dry cleaning. For some reason, the lab coat was dry cleaned. The amount seemed very high and regrettably I won't be able to use this cleaner for this purpose anymore. Next time, I guess I need to ask the staff "how much" in advance. Caveat emptor. read more

This is a great location! I used to drive to La Quinta for their main location but this one is definitely closer to home! Same great service and prices and they have tailoring services! I would definitely recommend trying them out if you're in the area! read more

Nice friendly cleaners next to trader Joe's in palm desert. The quality is pretty good and I got my clothes back in 2 days which is helpful. I've seen other cleaners take 5 days which is ridiculous... read more

Most friendly cleaners in Palm Desert! They take pride I their work and they make the professional entertainers in my household look awesome. Also have a very reasonable price for tailoring. A really nice family run locally owned businesses. read more

Took my all 511 Levi's to be fitted like my 512 Levi's(Tapered below the knee). I was surprised by the pricing, usually prices are double for what I paid so it was a great deal. Will definitely return and recommend if you need any alterations to your clothing. read more

They did an amazing job with getting the stains out of my wedding dresses. But don't have them fix loose beading .

I requested a cost to hem my curtains. Jonathan replied immediately and also had the best price.I drove all the way from Yucaipa to his Palm Desert store and they delivered as promised. The curtains came out awesome. It was well worth the trip down. Great work, great service! read more

I have been a huge fan of Jonathan's Cleaners since I first visited their store in La Quinta. Now they've opened a store in Palm Desert right next to Trader Joe's! It's a smaller location but provides all the same great services! The one thing that Jonathan's does consistently is to provide excellent service with attention to detail. So, Jonathan's Cleaners is the best...in Palm Desert, too! read more