great doctors and service. dr fortss is top notch, has been my cardiologist for years.read more

Recently stopped by to pick up a letter for my preschooler. The receptionist was completely…read moreoverboard with identifying myself and explaining all of my son's information, I have never had to go through this level of interrogation just to pick up a document. I'm in my 40s so I know when someone is treating me differently. I'm really considering changing to another facility, if I get one more issue.

Excellent family Doctor and staff. Friendly, and knowledgeable. One of the last independent…read moreDoctor's offices in McHenry County.

While I don't go often unless a serious issue or annual physical, I've been a patient here for…read moreyears and wouldn't think of going anywhere else. I appreciate the direct and frank way Dr. Lesser and I can speak to one another. Sometimes in a very humorous, epitaph-filled way. He and his staff really listen to me, don't rush me, and make it as pleasant and hassle-free as possible. He's older like me so he "gets" a guy. But, I took my fiancee to see him and they hit it off too. Seriously, how many couples do that and afterwards feel like it was fun? While he is my doctor, I feel like he's a friend and trusted confidant. He doesn't judge and doesn't force. That's the kind of doctor for me.

Dr. Giese is incompetent. He denies care for anything that he deems to be "doesn't work". He's…read morealways wrong.

Dr. Giese is great, he always takes the time to talk with me and provides the best and most…read morethorough medical guidance. I have been a patient of Dr. Giese for the last 12 years and I would not change. Great care and great service.

Complete Family Wellness has changed my life! After seeing 9 doctors and specialists within 12…read moremonths, I was ready to give up on the idea that there were any medical professionals left who would care to help me, let alone just listen to me before making medical decisions. Prior to my first appointment, I made the decision that Complete Family Wellness would be my last attempt at finding a medical professional to help me. The owner, and my provider Helen Muchow FNP-BC, FPA, APRN, MSN, changed my quality of life from 5% to 80% in my FIRST visit. We are currently working on the other 20% (mostly due to medical insurance roadblocks). Helen was not only professional, but actually LISTENED to every word I was saying, then took that information and developed a care plan WITH me, instead of just telling me what to do and sending me on my way with a prescription. I've been seeing Helen for over a year now, and her quality of care has not changed, even as she has taken over her staff's caseload as she is on maternity leave. I was a medical provider myself, so I understand the back-end (billing, insurance, etc). She does not rush through my appointment, like every other doctor/specialist I've seen, just to be able to see more patients in a day= more $$= $$ above "doing no harm." Most insurance companies will pay a higher rate for the first 15 minutes of an appointment, and a lower rate is paid for any time over 15 minutes. Helen takes the time to get her job done- above and beyond! Complete Family Wellness also has an on-site lab, so most standard blood work, and other labs can be done right away, during your appointment. Did I mention? Complete Family Wellness also has MOBILE services! They will come to you, in the comfort of your own home. Additionally, Helen is a veteran and accepts military insurance (Tricare West), which many providers do not accept due to Tricare's very low rates- yet another way she demonstrates how dedicated she is in helping people, and not treating us like cogs. On top of all this, Complete Family Wellness's staff are professional, very prompt in responding to any problems that come up between appointments, and make you feel like you matter!

Office manager Anne W. is a piece of work. She lied to and about me, called police to my house…read more(huh???) and blocked me on the patient portal for many hours. Even my insurance company says they've never dealt with anyone like her. Sadly, I fear my FPN Jamie Basten also did not have my wellbeing in mind judging from her unresponsiveness to my medication needs. Helen is a no go, too. I would strongly urge you to look elsewhere for a committed provider.

Dr. Carlson and his staff fulfill all the requirements I require in a doctor. Friendly staff,…read moreaccessible staff, great bedside manner, great appointment availability, honest answers, patient, great bedside manner, excellent call back time, open to having conversations about different types of treatment options, accurate billing, close to home.

I've been seeing Dr. Fu for years. I've also been to a couple of other dermatologists and for most…read morethings, I'll take Dr. Fu over the others. Here's why: 1) Yes, Dr. Fu's office is a bit of a hole in the wall, and he works alone, but that means I'm not paying for ambiance and an office staff of PAs instead of an MD. 2) Dr. Fu is a no-nonsense, get it done kind of guy. He doesn't "freeze" lesions, or radiate them, which I've had done by others, and which then return for the MD or PA to "freeze" or radiate again and again. He gets out his scalpel and eliminates the problem right away. 3) he's "been around the block" a few times and is familiar with all kinds of conditions on all kinds of skin types. 4) He focuses on the medical aspects of dermatology. Most of the other dermatologists I've seen have a cosmetological emphasis and are trying to upsell you to coolsculpting or botox or some other superficial treatment. 5) He's available -no long waits to get in, and he follows up with you. 6) He often provides patients tubes of the topical treatments he prescribes. 7) Dr. Fu accepts Medicare and most insurances. 8) Dr. Fu sees his patients as fellow human beings, without pretense. It's true he doesn't offer more specialized procedures (like Mohs surgery, which requires an on-site lab and histopathological technician for real-time thin-section microscopic analysis). But he does send almost everything he removes to a lab to verify the diagnosis.

One more thing to add to my review. Billing was a nightmare too! Maybe because they don't use…read morecomputers (only paper...its 2013, really??!!). They have been sending me bills for 6 months saying insurance rejected. First time, they had typed in the wrong ID number, then they resubmitted and I still got bills. The insurance company paid them but they kept telling me they didn't get anything. Finally after I did all the leg work, the insurance company had to take over to prove they had paid. Dr Fu's office was very rude and never tried to help by offering to call and talk to the insurance company. Disaster! Do NOT waste your time... pick another doctor!!!

One of the worse doctors I have ever had. He threw a hissy fit when I wanted to change thyroid…read moremedication. Please read other review websites before going to this doctor.

I highly recommend Dr. Favia. If I can get my husband to see a doctor, you know he has to be…read moregreat! Our adult children also see Dr. Favia or the PAs (who are thourough and professional). Recently, I had an appointment with a long list of questions with a health concern. Dr. Favia, patiently, answered each question and then expanded the medical facts. He's non-judgmental, a good listener, always professional and kind, and ON-TIME (which we all want). The nurses and front desk staff are always kind and will take whatever time is needed to assist you.

Favia is great, but the staff is unprofessional. I have been waiting for the results from a scan…read morefor over 3 weeks. I have called numerous times to get the results. I even have a call into the hospital to find out the results.