Went for blood test today. First time at this particular location…read more Isabella was the most communicative and considerate phlebotomist I've ever dealt with. I really appreciated it.

My brother, who is developmentally disabled needed testing completed-a specific urine test. I…read morecalled Quest customer service to get detailed instructions before scheduling the appointment. I scheduled the appointment, followed the instructions, picked up my brother and went to the Arlington Heights office. My brother has a difficult time with medical facilities, so it is challenging to say the least, but with some patience we always get it done-just requires some patience. I was told I needed to take the urine testing box home and complete it there and return another day to drop off. I explained I would prefer to complete it at the facility to avoid further trauma and anxiety to my brother and another trip. Tech repeated needs to be done at home, despite being given different information from customer service. My brother was gagging because he sensed my frustration, but I explained with my help, I could get the urine sample and would prefer to get it done that day. One of the woman even went to the extreme of saying so many people go in and out of the restroom and it may not be as clean as it would be to it at home. I gasped and repeated asking if cleaned after each patient. She replied yes, but concluded it would be better to do it at home. Clearly, we were the last appointment of the day and with my brother being special needs they believed leaving at closing time, 3pm wouldn't happen. I was confident and have collected urine samples for my brother before. I was extremely upset and frustrated because it was crystal clear customer service was not the priority here, but leaving at closing time was. Shame on these three women for turning us away instead of assisting and making life a little easier. I did report to Quest leadership and I hope it is addressed accordingly. I will never visit Quest again after this experience.

This place is like a walk in scam in a box. The owner will try and over charge for every single…read moretest, and will manipulate the test so as to charge double for everything. Zero professionalism, unbelievably corrupt. There are many labs in close proximity to this place that are wonderful, honest, professional and affordable. I'd be happy to share these locations.. Save yourself the stress and pain and the reach into your pockets for more and more money. This place gets less than zero stars. I was able to get my test done in one single payment which paid for the entire 60 days, unlike this scam that was trying to get me to pay $150 every 7-10 days; $150 versus $1,285.00 so you be the judge.

This is a terrible, terrible lab. it's a run down storefront that looks like a pop up shop. if…read moreanyone sends you here beg them to send you some place reputable like Quest or Labcorp. The owner and many of the staff are not trained and do not hold any certifications in blood or sample collection. I had a test taken here and then another one on the same day with entirely different results from Quest that helped to clear my name. It's not worth the risk when you can go some place nationally known where actually nurses and professionals work And follow strict protocols as simple as hand washing. They often don't even have soap in their bathrooms to wash before samples are taken. Don't even get me going on how rude the entire staff is. Run, don't walk to some place reputable.

The people at the site were very friendly and accommodating. The office was very clean and I felt…read moreit was one of the better lab experiences I've had. Definitely recommend

The staff at the Elk Grove office is not helpful and rude. Went in May 30th and my 76 year old…read moremother did not have the original birth certificate. That was our fault. Came back on scheduled follow up day a month later on June 20th. They could not find the appointment and said couldn't take us with it. Found it and he then said we were a walk in and had to wait but should come back another day. We drove over an hour so waited. Go to another spot for TSA pre check as this office is rude.

This is the worst lab testing place I've ever gone to in my life. I've been waiting here for over…read morean hour and the phlebotomist (Barbara) seems less than competent to do her job. In the time I've been here I've heard to speak loudly to a patient about whether or not there were concerns about her having hepatitis C. I don't know whether or not she thinks the walls are sound proof, but we can hear. It's now 11:00 and she's "backed up" by about 10 people and walk-ins keep coming. How is it that this company only has one person on a Saturday!!!! This is madness and unacceptable. I wish I could have gone someplace else, anywhere but here.

If I could give zero stars, I would! Went for a COVID test for travel and received no results and…read moreno response when I attempted to contact them for a status.

Generally on time appointments, competent front desk staff. Sometimes they seem to not know if you…read morehave filled out the prep questionnaire online before you came on, but otherwise everything here works just fine.

Customer service is at its all low here but one of the nurses/doctor was great but there was no…read morehelp at all for me the lady in the ER act like she didn't want to help me just a bad experience and I wouldn't go back

The absolute WORST care in my entire lifetime. Was kept waiting 3 1/2 hours on 1st initial apt…read more The Dr. spent only 15 minutes with me. Prescription refill was NEVER FILLED even after 3 phone calls, and was never able to get lab results call from 2nd visit blood tests. Never got ANY physical on either visit/apt. as advertised on TV like dancing black man!! No throat, ears or even temp on last (2nd) visit. Even took blood pressure on my RIGHT arm - not the left arm!!! Incompetence!! FRAUD - billed my insurance company for care and services I never received!! DO NOT GO THERE!!!

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Rolling Meadows clinic today.

I went in after being down with the flu for two days and got an infusion of vitamins. The next day…read moreI was back on my feet just in time for Christmas with my kids. I will be back!

10/10. Make your Appointment - you'll be so happy that you did. I tell family and friends about…read morethis place - because the experience here is excellent! (and since my husband is also a business owner, so I understand how important it is to support new, local and growing business!) I primarily do IV's for detox and immunity support. Hydration and to feel well! As a nurse practitioner Klaudia is attentive, extremely knowledgeable about the body and health, and passionate about solving issues at the source (instead of medicating them to mask symptoms - she wants to solve the problem). The facility is inviting, clean and relaxing. Treatment rooms are comfortable and have TV to pass the time during a drip. The schedule is flexible and offers day and evening options. I like the option for Botox, micro needling and fillers. I love that she offers an NAD+ drip program for improved cognition and is building her services portfolio to match her interests and those who seek wellness partners (like us!). Also the tiny attention to detail like offering a blanket while your drip does its thing, or a sparkling water, it's a nice touch! We've made a bi weekly visit part of our routine and hope to maintain. There's street parking and "lot" parking behind the building. Very easy. The office is inside the "State Farm" building in mount prospect, at Central and Rand Cheers.