I stopped by while in the area to look for cold weather cycling gear and shoes…read more The staff here were all attentive and friendly. Store was neat and organized. I was amazed by the items they had available and the sales and clearanced ones as well. Eventhough I did not leave with items I went in for, I left with knowing I can get a lot of other items in here. I was informed of their membership that unlocks valuable savings and deals that I could not pass over. In addition to the $30 life time membership, I received a $30 coupon off of my next purchase; which meant my membership is FREE! If you are looking for that item used or new come to REI and get the membership or purchase you are looking for. Do not pass this store up without checking it out.

Hello REI, I was…read morevery disappointed with my treatment at your Timonium bicycle department today. In the past (many) visits, I have received courteous, prompt fairly priced service from the crew. Today was an exception. When I picked up my Novara Hickory rear wheel I was told it would be $64. My service request was to adjust the axle bearings that had slight play. When I was told this price, I asked that the REI work code be reviewed since what I asked for was clearly not what got coded. In looking at the receipt I see code "900000355 Hub brrg repl-rr". The technician would not make any review so I asked to speak to a manager. I repeated my request for review of the code. Surely there is a code for simple bearing adjustment as opposed to replacement. She refused to look at the codes - might not have been a department where she has expertise. She held the book, but didn't look at any codes and pointed out that when I signed the monitor, I was accepting the "estimate" for work. Since I have had a consistent run of satisfactory work/pricing at REI, I did not review the pricing before signing the screen. She repeated, asking me several time "did you sign?" - putting aside my request for review of the code - and any possible correction. Of course she reminded me that if I didn't pay, REI would keep my wheel. I really needed to hear that. My reasonable request was set aside. I paid and promised her to take my future business elsewhere. That is where things stand. I was not treated with either courtesy, or a businesslike response to my request to review the code - tough luck for you Mr. Customer. I'll guess any reasonable retail service manager would know better than to ask a customer the same question several times - as though, you signed - you own any problem. I took this as a mockery. To the extent this treatment is REI policy, then yours is not a business I can support.

Me and my family have been shopping here for years. From all things to shoes, to athletic and…read moresports wear, for all seasons, Dick's Sporting Goods has the best selection. The store is always fully stocked, and very seasonably acceptable, and the workers are always very kind and eager to help. While most pieces can be pricey, and the items can all add up, you can always receive great coupons in the mail or online and signing up for rewards is always a great option. The other day I tried on a pair of shoes and requested them through a computer/ipad instead of asking a store associate for my size. I was shocked at how quickly the store associate brought the shoes out and how seamless the whole process was. The store is never super busy, allowing you to explore and take your time seeing all that there is to offer.

Ugh, do I have a hard time finding comfortable shoes these days. I had a $100 gift card to Dick's,…read moreso I ordered online and regretted it as soon as the shoes arrived and didn't fit. I took them to the store and had a mediocre experience with the in-store shoe shopping. In that, it didn't happen. There were no employees to be found that worked in the shoe section then I noticed a kiosk where you have to input what you want then they will bring them to you. Ain't nobody got time for that, according to Sweet Georgia Brown. I will say that the cashier who took my return was extremely helpful, friendly and enthusiastic. Very sweet young lady who I appreciated very much. I was able to get my money back in gift card form to return another day. I did. Still unsuccessful.....

First, they are supposed to be UPS site. I got a notice to pick up from there. Saturday, arrived at…read more4:20 p and they are closed. Sunday, closed all day. How are they a UPS site? There is a UPS store across the street that does have weekend hours. Why wasnt my package taken there!! How do they even have UPS??

Aside from the plentiful sports memorabilia, Robbie's offers other services as a Postal USA unit…read more Copies, and, most importantly to me, notary services. I know I can run to my bank for notary services, but, Robbie's is also close to home and Robbie, his son and the crew are top shelf people. Mr. Robbie and I have talked cars as he once sold them as my late dad. I've entrusted notary services to Robbie's ever since I've had the need years ago. And, although quality of service and value are most important in picking businesses I partner with, Robbie's is also black-owned and operated as I know some on this platform like to know that stuff. They're quick and efficient once you're beyond the requirements of dealing with notary minutiae. Recommend.

A Big Thank You to Play It Again Sports - A Company That Truly Cares…read more You often hear about the negatives when it comes to businesses, but I want to take a moment to share the good--and in this case, the great. I've had nothing but positive experiences with Play It Again Sports over the years, both as a customer and a member of the community. From buying and selling equipment for my daughter and her various sports to getting my own gear serviced, they've always gone above and beyond. Most recently, I reached out to them about equipment for a charity event, hoping to find affordable options. Instead, they generously donated what we needed. Their kindness and compassion blew me away. The team is professional, helpful, and community-minded. Because of their consistent support and genuine care, Play It Again Sports will always be my first stop for any sports equipment needs. Thank you for making such a positive impact--you've earned a loyal customer for life

Let me start off stating I have very high standards. The Play it Again Sports in Baltimore has met…read moreand exceeded all of them. I purchased some Kettlebells from them in April just as were all going into lockdown. They had the items in stock, and sold them without gouging. Many places were selling at $3/pound, PIASBmores sold at a much more reasonable rates. Then they were able to deliver to HOCO since they had a delivery coming to that area, saving me from driving up to BMore. Now I found myself wanting some dumbbells, again PIASBmore came through, where so many people are attempting to sell 2 20lb dumbells for $100 they again came through with normal prices. What's more they held their original quoted price even when their cost increased. That is putting the customer FIRST! Jamie and the gang really work for you. Give them an opportunity.

Spelled name wrong on back of jersey despite me filling out a form with my last name on it. Where…read moreis the quality control?

Take my advise and only pay attention to this one star review and DO NOT take your apparel here to…read moreget embroidered. These people truly have no idea what they are doing. I took almost 30 shirts here on behalf of my company to have embroidered with our logo. I picked them up yesterday and almost every single shirt is RUINED because the embroidery job completed was absolutely terrible. Photo attached to see for yourself. I will be inquiring about a refund for the embroidery services and will also be inquiring about them paying for new shirts from Under Armour. I'm truly at a loss for words. Unacceptable to hand over shirts like this to a PAYING customer.

Does not recognize service members. Lady at desk gave me every excuse to not sell me a firearm…read morebecause of lack of knowledge of the law regarding active duty members in the state of Maryland.

I have been a customer for over 20+ years excellent service. They truly talk you through every…read morepurchase. They actually ask you to go to the range and try out the gun before purchasing. Try out Continental Arms but remember they are the best and they get busy. Also they have great loyalty so don't be surprised if their customers just like to be hanging out and chatting. The price of guns are pretty much the same at every store. But don't forget you get what you pay for.

Excellent experience picking up my Green Mountain Pellet Grill. Barry was genuine, to the point,…read moreloaded the grill into my vehicle and I was on the road in six minutes. Stellar! Esther's follow up a couple of days later to make sure all went well was a nice touch as well. A+ Customer Service

I was in the market for a new treadmill. Went to Johnson Fitness and was talked into a Nordictrack…read morex32i $4500 dollar treadmill. Bought It in January of 2020. The base weld cracked after 6 months and the retaining pin blew out of it throwing me into the screen. Nordictrack is a terrible company to deal with. In fact just getting a hold of someone is a chore all by it's self. Contacted the manager he made one call for me but basically was little to no help. I live locally and this experience was so bad I will never return to this fitness store again. In fact I have told my family, friends and co-workers about this incident. If you own and business and sell brand name equipment you should back your customers and stop washing your hands of the bad products your selling from your business. That's the bottom line. Nordictrack sucks I should of went with a peloton but the manager of Johnson Fitness and Wellness told me Nordictrack was a better product and convinced me otherwise. Total false information.

Store wasn't crowded, but cleaning supplies were wiped out. They were clean and stocked with most…read moreeverything else. The cashier Becky was very helpful and friendly I maintained my social distance but noticed a lot of people were still not doing so & not wearing masks-I certainly was! Thanks again to this Target for their courtesy and friendly customer service especially Becky. I'd recommend this location. 5/5 cleanliness 4/5 stock item 5/5 staff friendliness

Twice in a month when I've ordered for pickup outside the store they failed to give me everything I…read moreordered. I no longer trust them.

Advertised as clearance store. Be prepared to work. Located in Parkville with tons of parking. Lots…read moreof different departments including men's, women's, kids, athletics gear, and shoes. They even have team apparel for various sports teams. You will have to dig and hunt for the sales. There are price tags that you have to read the number on to see if it's 50% off. There's a code or something to that effect which is why I said be prepared to hunt and do work. Some items were only 10% off retail price. They do have a large selection of things. Worth stopping by and trying to find deals if you have time and patience. I feel like they are trying to bamboozle people by making it seem as if this is a clearance warehouse place. Slightly cheaper than actual Dick's store on many items. Not sure I would go again as I can for sure find the shoes online much cheaper from other retailers. Would come if needed workout clothes and had time to devote to hunting. Just meh.

Be wary on prices at register, versus what's marked on item. My Item was marked much lower on box,…read moreto my surprise at the register I was told twice as much opposed to price I saw when shopping, and I was told by the cashier the manager wouldn't change it so don't even bother arguing price change. If you would've asked me yesterday, I would've told you 6 out of 5 stars. I've found excellent apparel, shoes, equipment, and I stand by this place and literally shop here twice a week for past few years. I will continue to shop here just more vigilant, just giving my 2 cents for what it's worth.