Dr. Edward Chow changed my life…read more I came here wearing orthokeratlogy lenses prescribed from another doctor. Dr. Chow examined my eyes and realized that the orthokeratology lenses I was wearing was way too tight and actually scratched the surface of my eyeball. It took a while for them to heal, but I'm really glad that they turned out better now. My eyesight it terrible, to the point where I can no longer where nighttime orthokeratoloy lenses. Dr. Chow helped me by putting me to daytime orthokeratology lenses which are hard lenses in the day time and can still decrease my vision (make it better) by about 200 degrees after I took them off, so that I can still wear contacts and wear them. If I did not wear orthokeratology lenses, my eyesight would have definitely been above 1000 degrees by 16 or so, therefore I am really thankful. Dr. Chow also has a glasses shop, usually ran by Mrs. Chow (his wife) for those who wear glasses, or similar ot me, wear contacts and glasses at the same time. Come here if you want to get tested to see if you can wear orthokeratology lenses.

I had nothing about praises about Dr. Chow. He is the most experience optometrist that i have ever…read moremet. Most of the negative comments about him did not seem to be valid to me . If you called in few days before and got squeezed into an appointment then obviously you will have to wait. His clinic is being nice to squeeze in patients. Alternatively, people can go to walk in clinic or emergency, I am waiting time would be much longer. Then there are discussion about Sunday charging people for $40 if you missed to come in. I don't think you can find too many optometrists office open on Sunday ? Therefore, it is the patient responsibility to track and ensure that it is update. It happened to me once that we had switch my Sunday appointment and I would always ask front desk if my other appointment was being canceled. I am coming to this office to receive professional eye care services so the fact that whether appointment is computerized or not does not bother me. I never had any issue in my past 10 years booking appointment with Dr Chow's office. There are postings about his fees are high. In contrast, I think his fees are reasonable because I had been to other clinic before coming to Dr Chow. Just renewal fee can cost you $500 not to mention to charge addition for lenses.

Dr. Nhan is amazing! She is incredibly patient, kind and knowledgeable. The staff at the clinic are…read morealso fantastic--super helpful, friendly, and always ready to assist. I highly recommend Dr. Nhan and her team for anyone looking for a compassionate and professional experience!

Dr. Nahn and staff were so amazing to my husband and I. We recently moved and I did not have my…read moresame eye provider anymore. Dr. Nahn was so great to fit us in her schedule and we were able to get the best eye exams, contact fittings, and glasses. We sent for our glasses and it came back within two weeks, and this was during the May two four long weekend. Highly recommend!

I went to Superb Optical and picked up an affordable pair of glasses, only $30 for the frame and…read more$100 for a 1.6 index lens, $130 in total, not a brand name but still a decent quality plastic frame - they even ordered some specific frames to try on with no money down. The optician was friendly, helpful and no pressure, unlike at many optical stores which are pushy and upsell you. The store is in a rather obscure plaza, but definitely worth a visit. They're associated with the optometry clinic across the hall. Their hours are a little short, so it might be somewhat inconvenient.

I had my eyes checked by Jeff, who was patient and very helpful. I was worried about how my…read moreastigmatism would affect my new lenses, but the optical prescription was perfect. They also have a very good selection of frames and didn't force me to get a pair of glasses that I would regret. Very happy with my pair and the extra lens wipes!

Be aware!!!!! They gave me an examination I didn't asked for…read moreand was not noticed about there were 2 different exams. And the prescription was not correct! Need to replace for new lens after a week of headache from the glasses.

On June 4, 2021, we signed a Myopia Control Service contract for my daughter, which clearly states…read moreMyopia Control Program Includes: - First year product and service (visits) - Yearly services, at least one visit per three months, up to the age of 19 years old. - Starter lens cleaning solutions. We paid $2500 ($400 for the Ortho K sphere lenses and $2100 for Ortho K service) upon signing the contract and started the Ortho K program. We were told at that time that for future years we only needed to pay the cost of lenses when new lenses are required due to prescription changes or damages). Now one year has passed, and we visited again this morning. We were told we need to renew the service to continue the myopia control program. She said it's not just for the cost of the lens, additional yearly fees goes without saying. When I took out the paper contract signed from last year and tried to point out what the contract says, she felt very upset and told us the original contract is voided if we don't pay to renew the service. Wow, a formal written signed contract can be voided arbitrarily by her just like snapping a finger!!!!! And she even charged today's visit to OHIP instead of covering under the service contract which states at least 1 visit per three month till my daughter is 19. So basically we paid $2100 for our first years' 6~7 times visits!!!!! We didn't want to waste any time arguing further with this place with NO honesty, NO professionalism and NO business ethics whatsoever. Just want to share our expensive lesson and hope it can help whoever reads this review make a wise decision.

I had great service at this optical store. There is a variety of brands and styles to choose from,…read morenot just your common brands you know but also brands from Asia. I like to come to this location at First Markham Place because my partner is a customer before and had great service and a quite affordable price. Plus, they cater mostly to an Asian clientele, so they've got frames that fit folks with shorter nose bridges like mine. I was looking for clear plastic frames this time around to change things up and there are some good choices of premium and cheaper brands. Duncan was very patient in adjusting my frames to fit my face. He even adjusted frames for my old pairs of glasses too! They definitely adjusted it better than a lot of the spots I went to in the past and welcome me back any time to get it adjusted. The only issue is they are a bit far from me. Though, I will definitely take them up for the offer when I'm in the area again. The only catch is that the Maska branded glasses I chose didn't come with any accessories other than the glasses case. Normally, other optical stores would provide complimentary cloth or lens spray with purchase. But I don't think I got any of that. It's okay; I had a cloth from my old pair so it's not a big deal. Though I think it's a missed opportunity to include some of their branded cloth and lens cleaner to keep their store top of mind for their customers.

I have been going to see Duncan for several years. His professionalism and ability to help you…read morechoose the perfect glasses is fantastic. I saw him at his Toronto location and will continue to do business with him in Markham.

I have now been back here on multiple occasions. Purchased two pairs of glasses for my mom in the…read moresummer and my husband and I just ordered new glasses in December. They were ready in a week and we are so happy! I have to say the best part is that the staff here is so honest, they don't try to sell you the most expensive pair of glasses - they will tell you nope those aren't right for your face shape. It's so refreshing. We both found pairs we loved! Even though I live on the other side of the border now, I still come back here for glasses. That's saying a lot :)

Me and my family have been going to this place since the past 2 or so years. We all love the…read moreamazing customer service! The staff is very friendly and really take care of your needs be it new contacts or glasses. Highly recommend this place.

A+! I went to get my first eye exam in like 15+years. He was thorough and explained every step and…read moreexplanation of what's happening. He wasn't rushing and it took full 20-30minutes for full exam. I will be getting my regular eye checkup from him now on.

Dr Peter Lorenez, O.D is a seasoned professional optometrist, who is patient, understanding, and…read morethorough. Very knowledgeable and one of the best optometrists on the stellar Cedarbrae Eye Doctors team. My mother went to him for over 20 years, myself for over 25 years, and my daughters 12 and 15 have been going to him. He is a true professional with excellent eye care advice. Bruce Girard

Just got home from having a comprehensive eye exam done by Dr. Lorenz. I woke up on Tuesday with a…read morered mark in my left eye. Progressively got worse and by Friday my eye was completely red. I called on Friday and spoke to Carl, who was very concerned for me & booked me for the next day, Saturday @ 10:30. I was so totally impressed with the complete team @ Cedarbrae Eye Doctors. The receptionists are so pleasant & helpful. Dr. Lorenz was so informative and explained everything in great detail to me. Thank god I had nothing to serious & the redness should be gone in a couple of weeks. (I popped a blood vessel in my eye by lifting a box that was too heavy). I can't thank them enough for putting my mind at ease and I won't hesitate in recommending them to my family & friends. Thank you all so very much!

Dr. Ravi was great. My first time visiting but I recomended others already. Took time to explain…read moreeverything as I asked and was very professional. I don't meet too many Doctors like him. I will go back whenever I need to get my eyes looked at and if I have any concerns about my eyes.

Excellent service and very friendly. Takes the time to explain things…read more My mother had an issue with double vision and because she is in her late 80s, 2 specialists refused to do the corrective surgery. I took her to see Dr Doobay and he said her prescription just needs to be changed and the problem will go away. For the first time in almost 3 years my mom was able to see perfectly!!! Thank you Thank you.