You'd think, living on an island like Oahu with over a million people there'd be a bike shop that…read morecarries WOMENS MOUNTAIN BIKE SHOES. Nope. I had to fly to Colorado. I had the outrageously good luck to be staying in a hotel in Silverthorne close to this store and found everything I needed: mountain bike shoes, bike shorts, gloves and black trail running shoes that I'm using for work. I can't even tell you how long I've searched for simple black shoes that are comfortable that don't have clown colors. The Pearl Izumi fingerless gloves I have are over 17 years old; that tells you how good their products are. The service here is super friendly and knowledgeable. The only thing I don't like is the fact that I can't shop here more often.

Great selection and good prices on close out and discontinued styles of cycling gear. One of my…read morefavorite brands for style and durability. The staff is very helpful with sizing and inventory . They also have a discounted/ discount rack for even deeper savings. Both men's and women's departments to lessen the confusion on this male shopper.

This review and the 5 stars are "solely" for JORDAN in the shoe department. Amazing customer…read moreservice. He helped everyone who came his way. And the beat part is he did it with a smile (even behind the mask). None of the other staff were particularly helpful but no one was rude either. I agree with other yelpers...no big deals to be had here but shoe selection was great. Thank you Jordan for helping my 2 girls and I with running shoes, shoes for Dad, and just because shoes. Stay safe!! PS....They only let so many people in at a time for a reason...so you can practice social distancing. This was really challenging for most of the people.

Despite that this store has the name "factory" in it and is located in a outlet mall dont expect to…read morefind any bargains here, its just as expensive as its retail counterparts. Even while asking an employee if they have any sales, he flat out said that they dont do sales at this location. Prices for shoes run from $50 to $150+ and you might find an old odd pair of shoes on the far back wall for around $40 if you spend hours digging through all the leftovers from years past but thats about it.

I love my Levi's! Unfortunately their outlets aren't conveniently located for me. As I was driving…read morethrough Silverthorne on my way to the mountains for a yoga adventure weekend I thought I ought to stop here to exchange my jeans. The staff were incredibly understanding (after one wear my jeans stretched enormously) and advised me to go a size down for this particular style. They brought me to where the jeans were located in the store and helped me find the colors in my desired size/length (which was fantastic as the shelving goes quite high, and I am quite short). I was off to a good start and requested further input from another staffer who was happy to share her favorite style. As my size was about as close to the ceiling as they could get the employee gladly snagged a ladder and headed on up to those jeans. There were lots of sales going on in the store (50% off items already on sale - score!) so my friend and I both left with lots of great new jeans. Now for the exchange. I've noted that their computer system seems to prefer a straight return rather than an exchange. As one of the jeans I brought in was on sale I was refunded more than I paid (which the employee highlighted to me). They seemed genuinely happy to share this with me which I loved ("bargains" should have been my middle name). I then purchased my favorite jeans in new sizes and added on a pair of fun summer jeans with some sassy rips. The employees made sure to mention that there's a 20% off coupon available if I'd like to sign up for their emails. Um, of course I would! Sign up I did, and apply the 20% off to this order they did! So, that being said for less than $2 more (than what I was refunded) I left Levi's with not 2, but 3 pairs of new jeans!

I came here on a whim with my mom and found a great pair of jeans! The store was very neat and…read moreorganized and the store staff was very friendly and helpful. I was also able to get a dressing room pretty quickly. I look forward to shopping here again soon!

This store is in terrible condition! No organization at all, Carter's products mixed in with…read moreOshkosh product, lots of tables at wrong price points, collections at different price points are mixed, and to top it all off over half of their items on the floor are in SHIPPING BAGS!!!! Horribly unorganized store

5 stars to the amazing team at OKB! Tonight I was shopping for my adopted Christmas family…read more Tonight the team showed up -- helping me with sizing, selection and even offered a small discount. This is what the holidays are supposed to be about. Community. Caring. Giving. Love. Thanks team OKB -- and well done.

When retail everywhere is struggling - one salvation that they have is friendly service that makes…read moreone want to come in and browse. Well, the lovely rep working today 8/10/25 in the morning, is as friendly as a cobra in heat. Perhaps a little smile, hello and thank you would have been nice. Perhaps customer service is not your strong suit, the local jail must be hiring.

My husband went all by himself in the store without wife and daughters. This is dangerous for a…read moremiddle aged man. The store staff walked him through a couple pairs of pants and a shirt. They fit him perfectly. Thank you immensely to the manager for taking the time and patience with him!

Point to ski both Breckenridge and Keystone on a trip. Very easy to go in. Didn't have…read morereservations, but I'd recommend them if you had them. Pretty quick in and out. Service was great.

Not coordinated at all and dishonest. Only needed to rent boots - tried to make me wait through…read moreboard fitting... for a board not needed. Spent an hour trying to pay after getting my boost within the first 20 minutes of being in the store. I asked what the refund policy is since i might not use both rental days. Boot fitter said 10am but if calling prior 10 if issues getting in, they'll work with me. Called in and guess what? "Gentleman" on the phone got an attitude and said no - unfortunately you have to be in before 10 - gave 0 care i was waiting for my nephew to get off the mountain after being overwhelmed and taking forever to get down. Plenty of other rental places in the area - you should avoid this one in my opinion. Edit - When going to drop off the boots just before 10:30, a wonderful person named Mari was still willing to process the refund and was super empathetic! More Mari's in the world needed!

Love this place so much. Amazing staff and great selections at great prices!! Discounts on…read morediscounts (especially on Sunday funday!). They also like to keep stuff moving so everything is relatively new to the store. Great finds on my first visit. Plus of course the iguana!

First of all I just love seeing the local iguana homes in the back!!! He is huge and beautiful!…read moreThere are always sales and interesting finds here. The owner has an eclectic mix of goods in store. I was excited to find a hand painted vase from his mother! I always stop here when visiting Silverthorne!!

Really cool place, great music and friendly staff. We were helped by Zeke, who seemed to know every…read morepiece of merchandise in the place and online, he was even wearing Zumiez clothes. If you are a fan, shop at this store!

Stopped by because the hubby needed to replace his sunglasses and of course being in an outlet…read morestore.. hoping for a deal! Lots of skateboarding gear and clothing. Fun stuff! The staff working were super nice! The customer in front of us was given great customer service, so we knew we were at a good place. We did find a pair of sunglasses for 5 bucks and when we went to go pay it was half off! Yasss!!! We are definitely coming back when we need a pair of sunglasses or want some awesome clothing or shoes!