Very kind and knowledgeable team! Lots of options to meet any budget, my favorite is the careclub…read morewellness plan.

If I could give this vet zero stars I would. Ed went in for an 8 week puppy visit. I chose this…read moreclinic because they were listed as a veterinary clinic who would direct file the pet insurance that we just purchased. This was the first red flag. They do not do this. I also came in with my first free visit coupon and as soon as I brought it up I was hit with a HARD sales pitch for their puppy club. DO NOT fall for this scam. You will be told that it covers everything for only &66 a month for a 12 month contract. Well....not so fast. Turns out the little pup has an ear infection. So to clean his ears and prescribe 2 ear meds it was an additional $240. They didn't exam the puppy in front of me-another red flag. I had to wait 40 minutes to get back and got to chat with another client. I asked her if she liked the vet and she said "there is a large amount of turnover" After being at the clinic for 2 hours-I came out to over hear a conversation from another client who was clearly angry about the puppy club as she was being charged after she canceled. I was told yesterday that I had 24 hours to cancel. I called today way before 24 hous and was told they would cancel the membership. 4 hours later I was hit with another charge. I called and was told only 1/2 charges would be credit back as I forfeited my free visit when I signed up for the scam. By the way...the total for the 8 week puppy visit was $419.76 There are so many family owned wonderful vets in Birmingham. Run as fast as you can. Finally-they charge $100 for a routine office visit. That is by far the highest rate in Birmingham They charged $120 for the ear medicine. You can get it for $25 on Amazon. Consider this post a blessing

Very compassionate and helpful, but we are having some issues with the bill, They gave me a very…read moredecent price when we left office with Fred but they ended up charging me quite a bit more than what we thought it was going to be. Haven't had a chance to talk with them for a explanation. I hoping that they will have a explanation for the confusion. Ok we have spoken with the manager and they had some confusion on when Fred left and have since adjusted the bill to reflect what we were told with a heartfelt apology. If I ever need an emergency Vet again this is where we will go. Also Fred is doing great. Thank you everyone who helped him that day!

I greatly appreciate having a place like BluePearl. I came home to a very sick dog. The team…read morelistened to my concerns and especially listened to my pup, and acted immediately. They determined she was critical and took her back to begin giving her oxygen, while I completed registration with the person at the front desk. The entire team remained calm throughout the session. They put us in a room and provided instructions on what to expect. They provided clear guidance about time frames and considerations, including financial considerations. They listened and provided multiple options. I greatly appreciate Dr. Mary Beth Hannon who lovingly cared for my four-legged baby. She reviewed the diagnostics and provided a clear picture of what my girl is going through. We discussed quality of life moving forward. Dr. Hannon made it clear what she knew, what she suspected, and what is unknown. She provided us the information and time to make decisions. I highly recommend her and BluePearl.

their service was excellent however, my cat was prescribed a medication and I was charged $5 per…read morecapsule. Then I ended up changing vets and I told the new doctor about the medication and he called in a prescription to Walgreens, and this medication cost, $9.99 for 30 capsules. Metro Cat Clinic is making a fortune of this medication. So please don't buy your medicine from the vet ask for a prescription to take to the pharmacy.

First time kitty owner and highly recommend this clinic! They answered all my questions and greeted…read moreus so warmly. They even gave me pamphlets on owning a cat and a donated kitty tree! We are so excited to go back next month and visit again. They truly care about your animals and you won't regret it!

Dr Anne England and her staff are knowledgeable, friendly and kind to your pet…read more Veterinary services in Birmingham don't come cheap, but I find Vestridge Animal Clinic prices to be reasonable. They don't even mind when I come by just to check my own weight on their scales! A day or two after you have brought your pet in to see Dr England, do expect a callback from one the staff, to see how your pet is progressing. (Dr England bought the practice from the Price family, after the death of Dr Price, her friend and mentor, a few years ago.)

It was nothing wrong with my dog a board it there and they let my dog out overnight I can't stop…read morecrying We move a Bordenhurt there was something wrong with the doctor I told them not to fix her and last the doctor got okay and the doctor sounded messed up when he called me two days after the dog died She was just boarding and she wasn't even a year and a month old It died in the kennel they said

We adopted a dog form the Vulcan Animal Clinic and they were clearly awful to the dog. Someone had…read morefound her on the side of the road, the clinic kept her for a few weeks to see if her owner showed up. We adopted her after she'd been in their care for 2 weeks. When we brought her home she had so much matted hair that her body was a different shape and she had a obvious skin infection. They clearly didn't take care of her. In addition, they charged us an adoption fee that included getting her fixed. They opened her up and they advised us that she had already been spayed. Weeks later she started bleeding. We took her to our normal vet and they found that she'd never been fixed so we had to pay for another surgery and she had to go through all of that again. We called and emailed the clinic to let them know of their mistake and never got a response back. Our regular vet told us that we should report Vulcan Animal Clinic to State Veterinary Board as they were clearly neglecting the dog while she was in their care and they showed gross incompetence when it came to the surgery. We will be doing this. I cannot recommend avoiding this place enough! If I could give it a 0 star rating I would.

Excellent customer service and a very knowledgeable staff. Quick service charming atmosphere.read more

Brought my Doberman puppy here at 12 weeks for ears cropping and they did a wonderful job. The…read moreoffice is very small but the staff was friendly and I felt comfortable leaving him overnight post op. He is 7 months old now and his ears look stellar, the pricing was wonderful. Highly recommend.

Honestly cannot sing the praises of this veterinarian enough. I am visiting my family in town &…read morethey were Very fast and efficient at getting me in for my cats skin issue. Really Love their approach to make the whole experience less clinical, and more calming for the pets entering. The Vet even sat on the floor to look at him while petting him. My bill was actually super affordable when I was checking out which was astonishing. Then they even assisted me in carrying him to the car as my travel carrier is a bit flimsy and quite large so that he can be more comfortable lol. The vet assistants were also all super helpful and very professional so all around great experience for me and my little guy:-)

I love Dr. Hicks and all the staff. they are always so caring and understanding of our wild…read moreobnoxious puppies. dr. Hicks actually lets them lick her face, and that says a lot! Her love for the animals definitely shows through. Definitely recommend this place, I'll never go anywhere else.

I am writing this to warn other pet owners. Our beloved 22-year-old cat, Snowbear, who also had…read moreStage 2 kidney disease, passed away just hours after a procedure at this clinic due to what we believe was severe medical negligence by Dr. Jackie Holmes. On March 30th, we took Snowbear for a consultation regarding a lump. Despite his extreme age and kidney condition, Dr. Holmes suggested an immediate dental extraction. She claimed there was "very little risk." We explicitly told her he had eaten that morning and had finished a full bowl of Hydracare mixed with wet food overnight. We asked if we should come back another day since he hadn't fasted, but she dismissed our concerns, saying, "I have some time, we can do it now," and "should be fine." We trusted her professional judgment, but it was a fatal mistake. What makes this even more troubling is that, according to the medical records, this reassurance was given before any bloodwork results were available. Snowbear was over 21 years old and had known Stage 2 kidney disease. Yet we were told the procedure carried very little risk before any laboratory evaluation had been reviewed. The bloodwork performed that day later showed that Snowbear's condition had worsened compared to previous testing. His creatinine had increased from 2.2 to 2.5, his hematocrit had dropped from 35.46% to 29.82%, his hemoglobin had fallen from 11.9 to 9.9, and his potassium had decreased from 4.1 to 3.6. These changes suggested a significantly less stable patient than we had been led to believe. Even more concerning, the timeline documented in the medical records raises serious questions. The anesthesia record shows anesthesia beginning at 11:55 AM and intubation occurring at 12:00 PM. However, the bloodwork results are timestamped approximately 12:01-12:03 PM. This raises the possibility that Snowbear was anesthetized before the bloodwork results were available and reviewed. If true, that means a 21-year-old cat with kidney disease was placed under general anesthesia before the veterinarian had reviewed the very tests needed to assess anesthetic risk. As a veterinarian with decades of experience, Dr. Holmes should have understood that a patient of Snowbear's age and medical condition required the highest level of caution. Instead, the decision to proceed appeared rushed and made without a complete understanding of his condition that day. The procedure was rushed, and Snowbear was cleared for discharge only about 15 minutes after waking from general anesthesia. Dr. Holmes never told us to keep a close eye on him or warned us of potential complications. Shortly after we followed her instructions to give him Buprenorphine at home, he collapsed. We rushed him to the ER, he didn't make it. This wasn't just "old age." This was a rushed surgery performed on a non-fasting, senior patient with known kidney disease, followed by inadequate post-operative monitoring and discharge shortly after recovery. Our hearts are broken. Please think twice before bringing your pets here. We are beyond devastated. He is our precious boy and has been with us since before our marriage. Snowbear was far more than just a pet; he was a constant, living thread woven through the very fabric of our lives. He was there through every joy, every sorrow, and every major milestone we experienced. He was our family, our anchor, and a part of our souls. To lose him so abruptly due to what we believe were preventable decisions is a pain beyond words. We cannot imagine our lives without him, and the void he leaves behind is immeasurable. The two attached photos were taken on the day he went to see the vet.

Dr. Holmes is excellent. She is truly superlative in treating our beloved felines! My cat Pancake…read morehad developed glitches in his coat that were very troubling. He became listless and isolated which is highly unusual since he is normally very active and social It turned out to be an allergy that Dr. Holmes treated and now he has perked up and is active, running around playing with his mates. His coat is back to normal with no glitches! Its amazing what an allergy can cause! Thank you Dr. Holmes! (and there are no barking dogs when you visit Holmes Clinic!!)