I'd like to give ASAP five stars because they are by far the best, most reliable, and courteous cab…read morecompany in the Ithaca area. I've had horrible experiences with both Collegetown Cab and Cayuga dispatch. Four times (FOUR!) I've called Cayuga dispatch to take me to the airport--sometimes calling ten hours in advance--and they've either never shown up or shown up EXTREMELY late. If I hadn't hopped into another passing cab, I would have missed my flight every single time I relied on them. Horrible. Collegetown Cab, while better, has never picked up their phone for me when I called. And I've tried many times. Getting a cab with ASAP is so easy. The dispatcher is polite and friendly and never gets my info wrong. The cabs are always 5 minutes early, waiting in the right spot, and the drivers are pleasant. For this, I gladly say that they've earned my loyalty when I need a cab. They are also slightly cheaper than the other cab companies and will give you slack on luggage fees. I do knock off one star because their taxis are in disrepair. They're beat-up old vans with dented fenders and doors that stick and are hard to open. The insides are clean but they're just really old, clunky cars. Once, the engine even stalled a few times before starting, which made me nervous. But other than that, they are definitely the best cab company in Ithaca. Thank you ASAP for being a godsend.

If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

I scheduled a ride to the Ithaca airport and then one back for a week later. The ride up: fine, no…read moreproblem. On the way home, though, my flight got delayed. I cancelled my orignal ride and reacheduled my pick up for 45 minutes later... and they keep cancelling my ride. I get that it's going to be late now, but they *claim* to be 24/7. So now I'm going to be stranded at the Ithaca airport at 1:30 a.m.??! What am I supposed to do??

Awesome service our driver Tylor was fantastic, great personality and very competent drive. Next…read moretime we're in town hope to get him again. Thank You Tylor!

This company and these women are seriously the best!! I am always made to feel comfortable and safe…read morewhile riding with them. They are so friendly, outgoing, caring and all around lovely people. I can't thank them enough for all they do and how they care for everyone who rides with them. They are absolutely amazing. I have traveled with multiple companies but no other feels as safe as they do.

Today December 5th my son noel vazquez was picked up aprox 1pm.when he got inside the car he notice…read moreanother client named Donna was inside.he was very upset this person had attacked my son twice.on his way back home he called me upset because he find out the driver was going to pick up Donna again.he tried to explain to the driver what this person had done to him.the driver went off on my son yelling I listen to the whole convetsation, she was wrong .then she decide to take my son home by himself but she was not happy.i told him.he is not to ride with you guys again.she seems to forget thst my son is mentally disable.im very dissapointed. She was wrong.

They were very rude and unprofessional, never on time. The young girls they hired for dispatch…read morewere very snotty. That's probably why they closed up in Elmira. You must have good customer service to servive.

Empire has been providing service to me since I believe May ... It has been excellent ... The…read moredriver is very friendly ... Recently I have not been able to request empire for some reason and that's disappointing because I need to trust the person driving me ...

They have very professional drivers who that extra mile. Vehicles are clean with AC. I highly…read morerecommend.

they make you wait extremely long for a ride and take a 5 dollar cancellation fee. worst app ever.read more

They Don't Care about people in need of Help. The said we would have to pay $150 in Cash upfront…read morein order for them to Help my Disabled Fiance into his Apartment, just because he is on the 3 Floor. We have been Trying for over 6 months to get him an Apartment on the Ground floor of anyplace but that is Very Difficult in Cortland County.

Reliable and always on time! HTM has a new fleet for medical transport for wheelchairs and…read morePowerchair's. The drivers are both friendly and extremely helpful for people with disabilities. I would highly recommend HTM medtrans to anyone with medical transportation needs!! Top Notch Transportation Company!

Very kind, professional outstanding.\n Service that I received from this company! Always.\n Gives…read moreme courtesy calls to the phone future dates to be picked up, always on time explanation mark. Thank you for your service!

From the owner: Medi-Go Medical Transportation Services is a family owned & operated business and a trusted…read moreprovider of Non-Emergency Medical Transportation (NEMT), dedicated to helping individuals reach their medical appointments safely and reliably. Our services are essential for those without access to dependable transportation, including seniors, individuals with disabilities, and others in need. We ensure seamless access to healthcare by providing transportation for doctor’s appointments, dialysis treatments, physical therapy, and more. We offer specialized transport options, including wheelchair-accessible and stretcher-assisted services ( including Bariatric Transport ) , as well as ambulatory transportation for routine checkups and medical visits. Our vehicles are fully equipped with chair ramps/lifts, comfortable seating, and additional amenities to ensure a safe and comfortable journey. At Medi-Go, your care and comfort come first. Book your ride today and experience reliable, compassionate medical transportation!