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    Borello Orthodontics

    5.0 (5 reviews)
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    Orthodontics

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    Lake St. Louis Dental Care - Our team, Lake St. Louis Dental Care. Dentist in St. Louis, MO.

    Lake St. Louis Dental Care

    3.0(2 reviews)
    0.7 mi

    This is the best dental practice I've ever been to. Dr. Hartman is very thorough, gentle, and he…read moremakes sure that his patients are comfortable with the dental work that he does. The office staff is friendly and helpful as are the dental assistants and hygienists. I highly recommend Lake St. Louis Dental Care.

    My husband had a crown that replaced one of his teeth that was only a couple of years old. It fell…read moreout and this dentist told him that he had no tooth left to reattach it to. When he came home you could clearly see he still had a tooth there to re-attach it to. So $1200 wasted because he is too nice. He was then told it would take 2 weeks to get a temporary flipper so that he could get the tooth pulled (the one that isn't there anymore), then move onto a very expensive implant. BTW, they took his newer crown from him, so we can't even take it to another dentist to re-attach. After 2 weeks he called the office to ask when the flipper would be in and was told that they forgot to send the request and that it would be 3 MORE WEEKS!!! THIS IS HIS FRONT TOOTH!!! He called this morning and was told the temporary flipper is there and NO ONE called to tell him. Every time he deals with this office staff it's an apology that they dropped the ball. BEWARE of this dentist, but especially the inept office staff. Apologies don't matter when it continues to happen.

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    Lake St. Louis Dental Care - Our team, Lake St. Louis Dental Care. Dentist in St. Louis, MO.

    Our team, Lake St. Louis Dental Care. Dentist in St. Louis, MO.

    Lake St. Louis Dental Care
    Lake St. Louis Dental Care - Our team, Lake St. Louis Dental Care. Dentist in St. Louis, MO.

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    Our team, Lake St. Louis Dental Care. Dentist in St. Louis, MO.

    Eric Hurtte, DMD PC - Boardwalk Family Dental, we love to see you smile!

    Eric Hurtte, DMD PC

    4.4(9 reviews)
    2.7 mi

    We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

    Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

    Borello Orthodontics - orthodontists - Updated July 2026

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