The staff at this tiny branch of People's Bank had nothing to gain by helping us. We were not…read morecustomers. We were moving away from the area. And yet they put everything aside to track down a crucial form we needed to facilitate the closing on our home.

Bank of America doesn't care about people struggling because of covid. I've been a customer for…read moreyears and when my business went tits up because of covid, Bank of America refused to give me back overdraft fees even though I got my account into good standing the next day.

Bank of America the only bank that allows their customers to stand in the rain and and wait fill…read moreafter 9 to open the doors. It's consist every Saturday they open late. Doesn't matter if you knock or anything.

Can't get a live person to talk to, they make you wait forever to get a simple question to askread more

After 10 years of banking here I closed my accounts today. This credit union was once community…read moreminded with great relationships and customer service. Now management come from a banking background and have more fees than many banks. In fact I am leaving to go to a bank that has less fees!

If you want a totally incompetent bank that can't even pay for an atm so you can deposit on their…read moreproperty then this is your bank. Want your bills paid whenever they feel like it then you've found your place! Want them to send bills you have paid to vendors to you? Yup they do that too! If you are looking to waste half your day to talk to a rude and useless customer service person then you found your people. They are #1 at not being able to do what banks have done for 25 years. Don't waste your time, breathe or money with this horrible bank.

I have been approved for a line of credit after building a relationship with Putnam bank for over 4…read moreyears. I talked with Rose and Leanne Kiltagarn? at the main branch today. I was over talked, spoken too in a condescending manor and have had a very dissatisfying experience. I am hence closing my checking account with an $5000 balance, my direct deposit of my full salary and my retirement plan with deposits of $2500 a month. This is the worst customer service I have ever been subjected too. Vincent Brike

Very friendly workers. Reasonable Rates and easy to use…read morebaking app. Fees are low to none per month. Many locations in Rhode Island

This is the worst car loan experience I have ever had. People who created app and website should be…read morefired. It is so complicated to pay loan, make automatic payment and navigate in the account that I asked for help customer service 4 times and 4 times they helped me but autopay still doesn't work. So I did payments individualy each month, but this month this option doesn't work either. Just want to pay my car off and forget about it. I will never do business with them anymore and don't recommend to anyone. Stay away !

This bank is why we stay with Citizens!! Everyone here is friendly and very professional. They have…read morehelped us with many different financial needs over the years and we have always been happy with the results. It is so good to deal with a bank that makes you feel comfortable asking questions and seeking help.

don't know how this place could get worse..... but it has! whats super frustrating is neither atm…read moreever has money in it. either one! its the only bank in town- aside from the credit union down the street. so it's pretty annoying!