Wish I could leave a big fat zero, because that's what this company is. Applied for a house on June…read more9, 2026. They kept telling me our income is not enough, even though we have a section 8 voucher and make $3,000.00 + a month, then telling us there are cheaper places. They charged me for 2 applicants, $45.00 per adult. Roddy I'm tired of waiting, so I text and email them to refund the fee that they never ran our credit for, just slow walking everything, knowing my voucher does expire, blaming it on my housing authority worker, even though they did contact her themselves. Now they are saying they can't refund it back to my credit card because our credit was never ran, and I have to wait for them to get up off their ever widening butts to send paper checks thru the mail. Don't rent from total property management. I have all the emails and proof, and will be giving it to legal aid.

Poor customer service I applied for a rental they took the money for the background for 2 people…read moreand they never text or called to notify if I was approved or denied when I emailed them they said the property was no longer available. Never got my money back.

Nothing like getting charged a 700$ pet deposit and still getting charged for cleaning that wasn't…read moreeven needed. The break down for keeping our deposit is a joke, you can tell they just make up things. I kept this home immaculate. Shame on the owners and shame on prime properties. DO NOT RENT FROM THEM. Over two years you came out TWICE. and one of those was to prevent water damage from a leak. You're welcome. Since you kept our deposit, you should probably actually paint the entire home (lots of places missed) AND replace those nasty carpets that I had to RE CLEAN. Because lord knows none of which was done when we moved in. Trust these reviews.

Staff is rude af , didn't even try to help. I had called to get information on a home and even from…read morethe phone call they were rude. Wasted my time to come turn in applications. In person they're even worse. Good luck!

I applied for a house and paid my fee. The company NEVER called me after they received my funds…read more After a month and a half i called to ask why and the office manager said " its not their job to call people. she stated it had only been a month and a half and that most businesses wait around two months to call customers" THIS PLACE IS A JOKE! STAY AWAY FROM THEM

TERRIBLE CUSTOMER SERVICE !!! From the moment you walk through the establishment, I was greeted…read morewith nothing but negativity and poor customer service!!! DISCRIMINATION AT ITS FULLEST !!! Due to my father, who is a retired employee with the CITY of TULARE and has been a homeowner all his life, with no rental history !!! ATTENTION MID -VALLEY Property OWNERS...., You have the wrong person representing your Properties !!! Rachel has Absolutely no customer service SKILLS !!! She definitely has no business working in property management. I have been a realtor for over 20 years and own several rental properties myself in the Clovis area and wouldn't let no one represent me that treats people in that manner !! Completely unacceptable and extremely unprofessional!!!! Qualifications to get hired with your company must be at a all time low !! Someone should let her know that a smile and kindness goes along way! BEWARE FUTURE RENTERS ....

Long story short these people scam me out of 70$ did application with the property in Corcoran they…read moresaid I was good. Then said someone else got it. It's still up for rent. So I went to the owner Elizabeth and she return it. Updated. Monday 12th. Property is still up for rent but was told they rented it Thursday 8th. Do not put no application in here same 3 properties for almost a year now

This property management company is fraudulent stay away. We hired them to manage our rental and…read moresigned a one year contract. During that time they were very aggressive with our long term tenants. After they evicted them they brought in new tenants, who we think were someone they knew. They do not look out for the owner's interest. They protected these new tenants and had us constantly fix things although we had remodeled the house after they evicted the long term tenants. During the year of their tenancy we did not receive any rental payments because something always needed to be fixed or something had suddenly broke and was deducted from our rent. The companies they hired to do the "work" did not perform professional work. They installed mismatched fixtures, the tenants ruined the carpet and did not take it out of their security payment. I could go on and on, but wanted to make sure others know to stay away.

I've had such a great experience with Samantha as our HOA property manager. She is incredibly…read morepositive, helpful, and approachable. No matter how many questions I had (and there were a lot!), she never once made me feel silly or like I was a bother. Instead, she always took the time to provide clear, thorough answers and made sure I fully understood everything. Samantha's communication is outstanding--she's responsive, patient, and genuinely cares about helping residents. It's rare to find someone who combines professionalism with such a friendly and supportive attitude. She truly goes above and beyond, and it makes a huge difference in our community. I highly recommend Samantha to anyone looking for a knowledgeable and dependable property manager!

I would not recommend this property management company. I scheduled a meeting to discuss possibly…read morehiring them to manager a 27-unit property, but he missed the meeting. That alone was disappointing, but the experience only got worse from there. During our conversations, he repeatedly talked over me and rarely allowed me to finish a sentence. I found him to be dismissive, unprofessional, and unnecessarily rude. The way he interacted with me left me feeling that I was not being treated with with the same level of respect I would expect from someone seeking my business. Based on my experience, I would not trust this company to manage our property and cannot recommend them to others looking for a professional, respectful property management firm.

If you are looking for a professional who can get the job done right and treats you with the upmost…read morerespect then look no further. Blake Shawn is a honest, hardworking real estate agent who goes the extra mile to ensure your home buying/sale is low stress and enjoyable. I highly recommend him for all your real estate needs!

From the owner: TST is a Boutique Agency equivalent. Many clients like working with small local agents. We do too…read more Our agents are local experts that live and work in the community they represent.

We had the best experience working with Charlie Ramos. He stuck with us as we went through times of…read moreuncertainty of even wanting to buy. He never pushed us, only guided us when we asked for it. But always stayed on top of being there. And after being outbid about 8 times, he continued to encourage us to stay positive... then we finally had our offer accepted on the perfect house. He fought for us on a few occasions during the escrow process, and we couldn't be more grateful. Being that is was our first time purchasing a home, the "stupid" probably most obvious questions were never treated as that. He explained each step, every time we had a new one to take. We are finally in our home and so happy to be. Thank you Charlie, and to your team for being considerate, hard working and the best people to work with!! - Javier & Victoria

I actually liked Charlie until I found out his true intentions. Imagine being a single mom of two…read moreand finding out you have cancer right before Christmas time and them ending your lease and blaming it on something else that was totally not your fault. That's what they did and then housing discrimination sided with them because I was so sick through chemo and radiation that I couldn't keep enough evidence on my phone. They are despicable and inhumane. God forbid you go through any disabilities of life-altering circumstances because they will turn on you so fast. They will not let you protect your home and if you need any kind of assistance for your disability they will kick you out and then they'll tell you they don't have to explain. He claims to be a Christian but I guess the worst kind. Also, to top it off a former neighbor of mine had almost the exact same experience with Charlie except for the fact that he repeatedly hit on her asking if he could be her sugar daddy completes sexual harassment when he's supposed to be a Christian married man. I assume that me calling him out for this probably led to retaliation.

I have lived here 3 years and have no desire to leave. It is a very laid back complex and issues…read moreare dealt with promptly.

I had such a pleasant and comfortable time living in the Riviera Apartments. The property manager…read more(Eva) has been super courteous and responsive since we first applied, and has always been responsive and accessible. Any time we have had a maintenance request, although rare since everything is so nice and new, the staff (Jose) is very prompt in coming and fixes things on the spot. The apartment is very spacious, plenty of closet space, and front door/lights/air conditioning are all smart and can be controlled with your phone. The on-site gym, dog play area, swimming pool, and "clubhouse" (multipurpose community room with pool table and ping-pong, full kitchen, and living room with TV) are nice and well-kept. It's very quiet and comfortable throughout.

I submitted an application with my husband several weeks ago. I have called them several times…read more(once a week) and the girl who answered the phone just keeps saying "Ill have someone call you back". It never happened! When we submitted our application, we were told that we would hear back within 7 days. It has been 4 weeks. Even if we weren't approved, a courtesy call would have been nice instead of being totally ignored and brushed off!

I've used Premiere Real Estate a few different times in the last couple years. Julie always takes…read moresuch good care of us. She makes everything go as smoothly as possible while keeping us informed during the entire escrow period. Solid office that I would recommend to anyone.