The reviews are misleading... Before my son was born, I went through and read a lot of reviews from different hospitals and was nervous about going to Banner Desert - where my OB delivered. I could not have had a more dramatically different experience than what I saw in the reviews - it's safe to say that the management has heard your concerns! We came in at 9:30pm to a very full labor and delivery floor - cancelled the inductions for the day & a woman had been waiting for a delivery room for 7 hours longer than me... Things were not looking too promising. The nurse in triage, Kristy (I hope I'm spelling that right) moved MOUNTAINS for us. She continuously let us know what was going on on the floor and how my labor was progressing. When there was no delivery room available and the nurses were literally spread to their max, she found a way for us to get to a room to help alleviate my pain and welcome my son into the world. I have never felt more looked after than I did with her. Following that, the postpartum ward was delightful! The team that works in there is extremely respectful and caring. Food wise, pretty good! Not the typical icky hospital food that you hear about! If you get the chocolate chip cookie, put it next to a piece of bread for a little bit and it isn't as dry & oh so much more yummy! I hope & pray that everyone gets to have my experience! Even the OB who was on call... I don't know if I would have remotely the same delivery experience if it wasn't for him & his gentle encouragement throughout - you are the best Dr. Canestraro! read more

Banner Desert Medical Center - Medical Centers Near Me - Mesa, Arizona

Banner Desert Hospital in Mesa Arizona failed my father in every possible way during what would be the last weeks of his life. My father was admitted on April 16th 2026 with a confirmed cancer diagnosis that had already been documented in his medical records. He sat in that hospital for five days before a single oncologist walked through his door. Five days. When the oncologist finally came on April 21st it was the first time my father had ever seen an oncologist in his entire life. And it happened on the day they were trying to discharge him. The discharge paperwork they tried to send him home with was factually inaccurate. His CT scan performed right there in that building showed possible pancreatitis, bowel wall thickening, gallstones, aggressive malignant ascites, severely elevated bilirubin of 12.80, and compromised kidney function. None of it was on his discharge papers. They listed cirrhosis and noted he should get a blood test to check for liver cancer. He already had confirmed liver cancer. That is not a clerical error. That is negligence. They tried to discharge my father for three to four days before we even had a chance to arrange proper care elsewhere. When we finally had an appointment at City of Hope they discharged him to a hotel because they refused to transfer him directly to the cancer center the way it should have been done for a critically ill cancer patient. When I advocated for my father and asked questions about his care and his inaccurate discharge paperwork they called security on me. Twice. I was not threatening anyone. I was a daughter fighting for her dying father. That is what they called security for. Nurses Kelsey and Ashley were dismissive, cold, and treated my father without dignity or compassion. They did not do their jobs and their lack of care was witnessed by our entire family. The one exception was nurse Merisol who treated my father with the kindness, warmth, and professionalism that every patient deserves. She was the only bright light in an otherwise disgraceful experience. My father came home after leaving this facility and passed away shortly after. He deserved so much better. Every patient who walks through those doors deserves so much better. If the people running this hospital ever have to admit their own parents here I hope they receive the exact same level of care that my father received. Maybe then they will understand what they put our family through. Do not come here unless you have no other choice. And if you do end up here ask for Merisol and pray she is your nurse. This hospital is under investigation and I am pursuing every legal avenue available to me. read more

Banner Desert Medical Center - Medical Centers Near Me - Mesa, Arizona

After my gallbladder surgery then discharge 8 went to get scripts from local RX, that on duty pharmacist wound up Od-ing me on the wrong medicine! The surgeons office on phone knew something was wrong and told me to get to the ER. Now.... I've NEVER had in my 50 yrs of living ANYONE after receiving a call via 24/7 Life Protect necklaces where they stayed on call with me til ambulance arrived. First, I get a call while on pavement outside aptmt VOMITING out nose & mouth potassium overdose (script was for folic acid) & they called to SEE IF I needed an ambulance...?! Tempe or HUMANS we need you to do better! Responders couldn't even get a reading on heart as OD potassium = erratic heart arrhythmia! Arriving to ER finally and they placed me in the HALLWAY, 3rd bed/patient waiting to be in a room, paramedics said they don't get paid enough to clean rooms before putting patients inside. This hospital is ran by COUNTY aka govnmt! Multi chronic type disabled here and I know they keep whats unpaid disability benefit money when we die. However, I digress... After Dr said he needed labs to verify my story of what happened prior to treating me and I told them I'm a blood clot patient also amongst MANY other chronic conditions...I wound up NOT getting a nurse button. Hollered at every badge walking by my opened door. No one stopped. Removed all attached to me (heart monitor, etc) triggering flat line alarm and even the Dr himself WALKED BY MY DOOR GOING into the room next to me with my hearing his talking to that male patient. I asked nurses name and if she is training or a REAL nurse. Tatum said after I asked "in any human, if OD on potassium what would that do?!" She said the severe arrhythmia! She left. A sign... something told me look over to the left... my TUBES OF BLOOD FOR LABS were on top of the lid to the TRASH CAN after I'm supposedly waiting for those results to be treated?! I put on my soaked wet shirt and clothes, pulled out the IV, walked down the hall and on way out went by reluctantly nurses station. Tatum seen me and I told her "let the Dr know when he DECIDES TO RUN MY LABS ON TOP OF THE TRASH CAN IN THE ROOM he'll find my story to be true and I can DIE AT HOME!!!" I walked out waited for ride out near the main road to get OFF THIS DISGUSTINGLY NEGATIVE PROPERTY THAT I COULD FEEL IT ALL... called my insurance company, explained what happened and that THE DR DIDN'T honor Hippocratic Oath and they did NOT GET PAID by even my insurance company! Send it to my credit! I'm not a number! I'm not the DOB. The last 4 of my social. NOT MY ANNUAL HOUSEHOLD INCOME!!! AVOID THIS PLACE LIKE THE PLAGUE read more

This has been a review that I've wanted to leave since my friend passed away in April. The kindness of the nurses were fantastic and I can't thank them enough and made sure to get their names to say thank you. Chelsea, Rachel, Adam, and Kate - thank you! Though we ultimately would say our farewells to my friend on life support, you made this process as easy as it could be. That type of care is often hard to find, and I'll be forever grateful for all of them. Random, but I do love the train display! A great reprieve from sad visits leading into what we feared - removing from life support. They provided information, snacks, drinks, and other things to support us.... THANK YOU AGAIN! read more

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The staff seemed all hands on deck, we got there and had maybe 10 at least in the room for our 10 months old. He had a bad fall so ended up in trauma. Ended up breaking his mastoid bone, but after doing mri, x-rays, and Kat scan seemed like we were the last to know because we got there at 12pm and left at 9pm... finally someone came in at 7:30 to tell us he was going to be ok after having a 5ft fall and blood coming from his right ear drum we were freaking out... we were told keep an eye on him and he broke his mastoid which was the best outcome considering the others just wish we didn't have to wait so long to find out he's going to be ok. It was a very traumatic thing to have to go through but I am glad for all the hands on deck, never seen blood coming from the ear drum like that but in movies so it was rough. My only complaint is took forever finding out about the results.. read more

Banner Desert Medical Center - Medical Centers Near Me - Mesa, Arizona

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They lost my dad's clothes.... really? I'm so annoyed right now. Everyone blamed everyone else. read more

I had a significant fall resulting in a head injury; I had a fractured skull and the swelling had gone to my inner ear, during my stay I begged the staff to examine my ear, and they refused because I was there for a skull fracture and ear issues where not noted and so the unchecked swelling ended up destroying my inner ear and left me needing to relearn to walk over the course of 4 months. Really wish yall had listened. read more

My grandmother has been here s for a 11 hours and all she got was IV , vitals , and CT scans those took forever. There is only one nurse who taking care 15 people and the doctor hasn't us haven't given her results. We have also been waiting for a room for few hours. As well honestly the hospital needs more staff. read more

Used a pure wick while in the hospital and ended up with a bad skin infection due to staff not keeping me clean enough. Was only in the hospital for about a week. Meanwhile I was in a Honor Health hospital years ago for a few months and never got an infection. Banner has the worst patient care. read more

You think an emergency room would try and be fast but there was no sense of urgency here. Staff seem like they all did not the best attitude, not horrible though. I heard one nurse complaining about how this is the busiest ER room in the whole state currently. And it didn't really seem that busy. After I finally got my hand stitched up after 4 hours of sitting and waiting. After I get done and get home and start going through my paperwork to try and get my prescriptions they didn't mention any of it so I had to call the hospital and now they're trying to figure it out , I don't know what's going to go on or if I'm going to get the antibiotics that I really need and the doctor even told me how important they were. They definitely need more staff and could be a lot more efficient read more

I recently underwent a cardiac ablation procedure to treat my atrial fibrillation, and I cannot say enough good things about the experience. From start to finish, the care I received was exceptional. The medical team was incredibly professional and compassionate. Before the procedure, my cardiologist took the time to explain everything in detail--what to expect, how the ablation would work, and the potential benefits. They answered all my questions patiently, which really put me at ease. The pre-procedure process was smooth, with clear instructions about preparation and what to bring to the hospital. On the day of the procedure, the staff at the hospital were fantastic. The nurses were attentive and made sure I was comfortable, and the anesthesiologist explained the sedation process clearly, so I felt calm going into the procedure. The ablation itself went seamlessly. I was under sedation, so I do not remember much, I woke up feeling okay, with one small issue that required an overnight stay. I stayed overnight for monitoring, and the staff checked on me regularly to ensure everything was going well. They provided clear instructions for post-procedure care, including activity restrictions and signs to watch for. I have never been treated with so much care and respect. Each one of my nurses were awesome and they took the time to talk to me and allow me to jabber. Nice, new, modern hospital. Free parking! It is conveniently located near the 60 freeway and right off of Dobson. read more

This is a lovely facility. Unfortunately, our emergency department experience was not great. Sadly, we have experienced several emergency departments because my daughter has a chronic medical issue, and this experience was not good. On the bright side, the emergency department was clean and bright, and felt overall safe. They told us they prioritize by a level of acute need. I didn't see anyone in there bleeding to death, but I did see my daughter writhing around on the floor. She was in pain, throwing up, felt cold, and was very pale. What shocked me was that when we received the medical records after the visit to show to her primary care physician, they said that the patient arrived in no apparent distress!!!! And that is why I'm giving a low score on this Yelp review. I don't know what their definition is of apparent distress, but my daughter was definitely in distress. They ended up giving her a shot of morphine for the pain. Do they give morphine to people who are not in distress? I don't know who does their medical charting, but it was way off base. It was a very frustrating experience all around. read more

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If you are an incoming emergency room patient. You are sadly but "professional " IGNORED. Your level of pain makes no difference at all. Each and every "doctor" or "nurse" that ive had to deal with, turned out to be un-caring, unprofessional and generally rude. After a 4 to 8 hour wait, these barbarians left me worse off when I stupidly entered this dump! Then they sent me a BILL! read more

Probably one of the worst hospitals I've ever been. The effect is taking six hours just to get discharged. I've never been to a place where take this long to get to get help. They're a hot mess. They just pick out randomly nothing in order honestly one of the worst hospital read more

Banner's pediatric staff did a really great job taking care of our son before, during, and after his surgery. We have to give some major props to the entire Children's Hospital for their attentive medical care and bedside manner. We feel really blessed to have had them in our corner... they built trust and lived up to that standard. read more

What can improve? Everything. Not even sure where to begin. My mom came here on the 17,December 2025 bc she had a broken femur - had surgery the next day on the 18th. They were told she had a UTI and was on antibiotics prior to her fall. They failed to treat that after surgery and she went sepsis. The care here at Banner Desert needs to improve. Healthcare staff also should be schooled on what it means when a patient has dementia and or advanced Alzheimer's. This was a huge problem. Her surgery and recovery time (from her broken femur) wasn't bad; what was bad, was the fact she went sepsis and was so ill from that and a few other things. She was a mess. After all that, Banner Desert decided to discharge her on Christmas Eve without my knowledge and without anyone there. Banner just sent her to a post acute rehabilitation facility. My mom should have never been discharged in the condition she was in. I could go on however I will end my review here. This is just our experience with Banner Desert Medical Center and I'm sure others have had a much better experience. Thank you for reading. I wish all patients there the very best !! (: read more

Make sure they dont mess up your surgery because they will refuse to treat any post surgical symptoms.

Admission, phlebotomy, social workers Tough nurses and assistants are caring and kind but they are short staffed. If you need any assistance 1/2 hr to 45 min. Wait is normal. Better be able to walk around or bed ridden. For staff minus attending doctors I would give them 5 stars. However, Attending doctors have their own standards. If at night you need to see them for a problem, she tells you: No. I did my rounds in the morning already!!!! Which attentive Dr. Speaks this way? Sure they are not there because of the love for career and patient care but paycheck. The way of answering may reflect their ttaining, standard of care Least interested in patients. Just enjoying the title. I see a lot of negative reviews and Banner's cliche responses, However, I wished management would retrain and supervise their doctors. read more

If I could give zero stars I would! This place was a joke!!! The Physician Assistant that I saw in the Emergency Department didn't listen & only started to do her job once I called her out on it. I went in for my leg, but she ordered tests for "abdominal pain". The tech that performed the abdominal scan, saw my leg, and asked if they had ordered an ultrasound for my leg. Clearly, it was noticeable that I was there for my leg & not abdominal pain. Talk about not being listened to!!! Let's also not forget how I was told by the nursing staff several times they forgot about me. I had to file a grievance with my insurance for unnecessary tests and not treating my leg. read more

I will never have surgery at this hospital again. I had major c spine surgery, I woke up with almost no use of my arms/hands and I had a 5 lb weight limit. I needed help to sit up from bed in order to go to the bathroom etc. I needed help with everything, eating, restroom, itching my face, everything. The staff wasnt helpful and never even offered to help with anything, brushing my teeth, cleaning up, they never changed my sheets, never got me a new gown in my 7 day stay. My room was barely bigger than a closet, only 1 light worked in my room, my remote didnt work so I would have had to push the nurse light on the bed, up by my head but I couldnt because I couldnt get my hand up there and even if I could I didnt have the strength to push it. I had to have someone with me my entire stay. The hour that I didnt have anyone with me was bad and proved to me that had I been on my own it wouldnt have been good at all. On top of that they collected the rest of my out of pocket the morning of my surgery but it wasnt applied to my bill, I never got anything from them about the credit sitting on my account and when I called 2 months later they told me it could take 45 days to refund my card, its been almost a month and I still dont have that credit. On top of that I am getting billed for Dr's who never examined me as the only Dr's I saw in my room that week were my own Dr's that came in every morning and the hospitalist who I saw 3 times. read more

I came to emergency thinking i had a stroke. Took 28 hours to get an MRI. Nurses were unhappy, ALL were talking about getting a job elsewhere, they were surly, and unhelpful. So I just got up and left.Then they called security and wouldn't let me leave. I'd rather die peacefully than suffer at Banner. read more

Had my C-section here and 51 days of NICU with twins. The staff couldn't have been better.

I was previously a patient at Banner Desert Medical Center Emergency Department and was placed in a room that did not meet my expectations. The bed rails had visible bloodstains, and the floor was littered with trash, which was also overflowing from the trash can. It appeared that the room had not been properly cleaned prior to my occupancy. I am concerned that such conditions could lead to patients becoming sicker due to exposure to previous patients' germs. Upon returning for my procedure, I was assigned to Room 210 A in the ICU, where I found a thick layer of dust covering various surfaces, suggesting that the room had not been thoroughly cleaned in some time. Given the ICU's focus on critical care, I expect a higher level of cleanliness and sanitation. I question the role of the Environmental Services (EVS) department and whether they are fulfilling their responsibilities. It seems that the EVS management team may need to take steps to improve the cleaning protocols. I was disappointed with my experience. I gave 2 stars solely because the nurses in the ICU were satisfactory. read more

My daughter was seen by our pediatrician and did a blood test but doesn't have full labs, something was very concerning to her in the test but since she didn't have labs and it was late she told us to rush to the ER and said it could be an emergency, said we need full labs and to potentially be treated. Banner doesn't seem to think it's a big deal, they literally scoffed at my wife and I when we told them we just got sent here for immediate bloodwork. WE HAVE BEEN IN THE WAITING ROOM FOR ALMOST 5 hours. We got here on a Wednesday at 6:20pm and it's currently 10:43pm. Disgusted, they haven't called ANYONE back in the busy waiting room for over an hour straight now read more

I'm not even going to read the other reviews because based on our experience at Banner, my husband had 5 star care. We were visiting from Southern California when he had a stroke and was transported their by ambulance. All of the staff we encountered over four days was amazing and I really feel the doctors there spent more time with us and expressed genuine interest and concern. the nursing staff in every department from ER to observation were so personable and available. We had a great experience in a challenging situation. Five stars. read more

Banner Desert Medical Center - Tom at Banner Desert Medical Center - Medical Centers Near Me - Mesa, Arizona

- Banner Desert Medical Center (Mesa, AZ) Big shoutout to the amazing team at Banner Desert! From the moment AMR dropped me off (props again to Diego J. and Bryce B.--legends), the experience was smooth and--dare I say--pleasant for an ER visit. Ashley, my nurse, was professional, patient, and graciously tolerated my dad jokes (some solid, some... debatable). We connected over positive thinking and the parent life. Nurse Amber--who I believe may have been expecting--handled a combative, belligerent patient across from me with remarkable grace. He was agitated, possibly dealing with mental or chemical issues, but she calmly reassured him while he cursed at her. I had to step in and tell him, "If they didn't care, they wouldn't be here." Major respect to Amber, Marcus, and another kind young lady (whose name I missed) for showing patience and compassion under pressure. Stephen came in confident and composed--immediately made me feel like I was in good hands. And Erica? Pure sunshine. She helped with the paperwork, cracked jokes with me about no one actually reading the fine print, and made sure I was prepped for discharge--plus she sent me off with a bag of snacks to go with the apples and tangerines I brought from home: turkey sandwich, two apple juices, and a carton of milk for my cereal the next morning. Now that's top-tier service. Dr. Shepard was attentive, respectful, and didn't brush off my concerns--a welcome change from previous docs I've encountered. I was in and out in a few hours. No chaos, no drama. My ride arrived just as I stepped out--perfect timing. You never want to go to the ER, but if you have to, this is the kind of team you hope to get. Deep thanks and big love to the whole Banner Desert crew. read more

10 hours and still counting in ER, waiting for a room. Finally made it up to room, Nurses don't check on their patients. They don't have a call light system, we press the red button and no one comes ;(. Where I work we get written up if we don't round on our patients every hour. Are ALL the nurses here new grads? read more

A horrible teaching hospital. If you want to be an experiment and pay thousands of dollars I'd choose a different hospital! Literally 4 days of no answered questions, Dr's don't communicate with each other, nurses or patients. Pokes over 40+ times and 5 IV's! Not exceptional! Takes 1 hour to get a machine to stop beeping or if you need anything! Negative 5 read more

Hospital I had to go into the ER the way time was very long even being brought in by ambulance. We had to wait in the hall for at least an hour to get a room before anyone could be see me. The doctors and nurses were very nice. They listened and tried to accommodate ended up being admitted that went well except for the time waiting to be seeing everything was pretty good for a hospital. read more

In patient care after surgery left a lot to be desired. Pre-op & recovery staff were great! Once assigned a room, after req pain meds 2x...finally asked a 3rd time. It took 2-1/2hrs! My call button dropped on the floor. After waiting over an hour of no one checking on me, I used my cell phone to call the nurses station. Finally had to yell for help when someone passed by. After being told I was being discharged, I was only discharged after threatening to just leave, 6-hours later! No on checked my cath-bag. Leaked all over the floor! Staff was more concerned about who to blame than resolving the issue. NEVER AGAIN! read more

Horrible care with a few employees on power trips. Doctors refusing to see or follow up with patients even when requested. Dr sameer bellapravalu and state employee Chere stanenfeld love power trips. Dr. B is an internal medicine doctor is in charge of the behavioral health department yet makes commitments and petitions for 72 hour holds without seeing the patient. We have talked to 3 charge nurses, the house supervisor, (the chief of staff refuses to talk to us). Everyone says their hands are tied, yet 5 days and her neurological issues have worsened, her anxiety has worsened. We are unable to make progress as patient advocates aren't in until tomorrow or Wednesday. This has been a total shit show. Dr. B has ghosted all nurses, the family etc and refuses to talk to the patient or her family. I've been in contact with an attorney and see nothing more I can do but to sue the hospital and state (Chere is a state employee) and some of the staff. I guess we'll just get millions due to lack of care, and no answers! I wouldn't bring my worst enemy here for care. At this point we will take it all the way including licenses being revoked by the state. Also nurse Kelsey who was also on a power trip, brought 4 security officers into the area when I came to visit because I told her I've been in contact with an attorney. Nurse Kelsey lied numerous times to the patient and family! My granddaughter was denied her meds and physical therapy for days, thereby making her medical conditions worse. Now I, as her advocate and help, have to start all over again. Including causing her to miss her counseling appointments and physical therapy appointments. Seriously no help provided, and it's at a snails pace. read more

Horrible care quality! My 74 year old father has been to Banner Desert 3 times within the last month for a low heart rate and atrial fibrillation. He has an implantable cardioverter defibrillator (ICD) yet, after they interrogated the ICD, they said there are no events recorded. Clearly he had events so why is the ICD not recording them? Furthermore, why is the ICD not working to keep his heart rate up and in rhythm? Every X-ray, ultrasound, and CT scan has come back negative. During his last visit, my parents were told he needed to stay overnight for observations. My dad attempted to have a smoke break but was denied. They eventually gave him a nicotine patch at 8:00 the next morning. My 73 year old mother has severe Rheumatoid Arthritis and congestive heart failure and not once did they offer her a recliner in the 9 hours she waited until they could admit him. Once they had admitted my father, she asked if she could have a recliner and she was told they do not have any available and gave her a plastic chair. There were more than 10 available recliners nearby, including one in the next to theirs. It also took the staff over an hour to get them water and tea. The cafeteria was closed for cleaning so I offered to have food delivered to them. It was almost 10:00 so very difficult to find a place nearby that was not only open but on the delivery list. The staff finally found some sandwiches for them after they heard me on speaker phone. After the 24 hour observation, they told my parents his enzymes were normal so they released him. They never looked at his medication to see if there was an issue and sure enough, at least 2 of his medications should not be taken together. It is sad how hospitals have become corporate extensions that are more concerned with profit than upholding their hippocratic oath. read more

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Came here for my cochlear implant surgery (my first surgery ever) and they took really good care of me. All my nurses were kind and I had a good experience overall the moment I checked in and checked out read more

Prescription was sent to the wrong pharmacy. Called the follow up nurse in the ER and she told me to call the pharmacy. Knowing that one of the medications was a controlled substance. I called the pharmacy and they said she would have to make the change. 24 hours later: still in a pain assessment of about 9 I have not received my pain meds. Not an opiate user. Just trying to get through a bulging lumbar disc. read more

Never saw the actual doctor. One of the nurses told me I had a kidney infection and then when the next nurse came in she corrected me and said it was a UTI. Went to another doctor hours later and tested negative for a UTI. And was told I have colitis. The medical world is a joke. I feel bad for people with no insurance and have to pay totally out of pocket for nothing read more

If I could leave zero stars, I absolutely would. The labor and delivery team was incredible, and I can't thank them enough but the postpartum care was absolutely unacceptable. After nearly bleeding out during labor, I was transferred to a postpartum room and left completely unattended for over five hours before a nurse ever came in to check on me. During that time, I repeatedly called for help and asked for Tylenol because I cannot take Motrin due to it causing me headaches and was told "Motrin only." No one cared to even listen or provide an alternative. I also wasn't given any postpartum supplies, even after calling the nurses' station three separate times to request them. Nothing was ever brought to me. Then, to make things worse, the air conditioning in my room went out in August, and when I asked to be moved, I was told there were "no rooms available" and to pretty much just deal with it. When my assigned nurse finally came in, I politely asked for privacy to use the bathroom, and she slammed the door in frustration waking my newborn and my husband, who were both finally asleep after a long night. Completely unprofessional and unacceptable behavior, especially toward a mother recovering from a traumatic delivery. The lack of compassion, communication, and basic care in the postpartum unit is beyond disgraceful. No mother should have to experience such neglect during one of the most vulnerable times in her life. I hope no expecting mother picks to deliver here! please look into better alternatives when I tell people my experience here with the care I hear very similar stories with the postpartum unit. No mom deserves the treatment i received after birth. read more

I went to Desert Banner for surgery on Nov 21. I had a manipulation and hardware removed from my right leg. My surgeon had talked to the hospital staff about getting me Post op care. The case manager never discussed a discharge plan with me. The doctor ( Khan ? ) arbitrarily decided to send me to a homeless shelter. That sounded unsafe to me so I appealed the decision. The next day , both the case manager and doctor came in and told me I have to leave , because I was medically cleared and my insurance wouldn't pay for me to stay longer. This is an example of " Patient Dumping. ". I was trying to get a referral to Circle the City and the case manager didn't want to help me at all. He just gave me some resources on paper and that was it. I was fortunate a friend said I could go to their house til I could find a place to heal. Dessert Banner was heartless in the way they treated me. I would not recommend this hospital to anyone. read more

Banner Desert Medical Center - Medical Centers Near Me - Mesa, Arizona

Took my wife in for heart issues and it took over 20 minutes minutes the even be seen. We were told we should have come in sooner yet they took 20 more nurses to even see her. Avoid this hack of a place at all costs. All they care about is money. F this place. read more

Worse care ever!!! They do not care about service at all you could die waiting for something. All new aids that know nothing. So sad read more

Such a terrible experience. They ordered the wrong procedure so we spent a day waiting g for them to figure it out (doctor ordered an MRA not and MRI). My daughter has regular meds, and they had the list and said she would get them. We asked all morning. Finally at 1pm she has an anxiety attack and breaks down crying, and what do you the medicine shows up. It took 90.minutes to get a salad for dinner, and again it showed up after we asked about it ( the call button was ignored for so long i pushed call and cancel 15 times until they fi ally showed up). You get no service and nothing g unless you complain about. Stay away from this place. The care level is sufficient everything else is VERY substandard. read more