Excellent customer service. Kerry, service manager, went above and beyond to help me out with my…read moreCadillac. Thank you so much for your time and support!

Not every trip to gardner is a perfect experience, but they are still there dealer of choice for…read morerepairs on GM products. The woman in parts is incredible, helpful and accurate. The cashier (3rd generation in hope), goes above and be young. we arrived for a service appointment (early in the morning), the service person had step out, soo she came over and took our keys (suver we had an appointment & service knew what needed to be done). Later she helped us with some other issues. The guys in service are sometimes a little fussy, but the mechanics do a good job.

Was once a business to recommend. No longer since it became a corporate franchise. I tried using…read moretheir online booking. No response. I rented a U-Haul from here last year. The guy at the counter was completely lost on how to do the computer work. Maybe he was new but no one else at the counter was willing to assist him. If the mechanics have not changed I could still recommend the shop skills.

We were in town for a weekend hockey tournament on a long weekend in November. Our engine light…read morewent on with a 'check engine charging system' light flashing. We frantically called around on a Saturday late afternoon of the long weekend and Gerry's Automotive was the ONLY place that would check the diagnostic. Turns out we needed an alternator and it was 3:30pm when we arrived (they close at 5pm) We were extremely grateful they drove to parts store to pick up new alternator and installed it, we were gone by 5pm. If they wouldn't have gone out of their way for us, we would have have to stay in a hotel for another 2 nights, miss work and and school Monday to get our truck looked. Thanks for being soooo helpful to us!

I am very impressed with Shelby at fountain tire Chilliwack he did everything he could to make sure…read morethat I was satisfied with my purchase. Shelby knew I was coming from a three hour drive away to make the purchase that I saw online. The installation was about twice as long as he originally told me and he apologized many times and explained that one of his employees had been sick that day so everything was backed up, which is understandable. He wants to make sure that his customers are satisfied when they leave.

Brutal. From the rest of the reviews, it looks like I'm the lucky one to get awful service. 4 new…read moretires installed today. Took it on the highway and the vehicle is shaking. Like the tires are out of balance. Took it back immediately. Told it would be a while before they could get to it. Very busy!! Surprised but not unexpected. Sat for over an hour and my vehicle didn't move. All of a sudden fella brings me my keys and says it is fixed. Said it was a bit out of balance. Fixed it and said the tech took it for a drive to confirm. Magical since it didn't move from where I parked it. Missed four hours of work and didn't have time to stay longer. Drove onto the highway and the shake is still there at the same speed as before. Garbage service. Also had the oil changed. Dipstick not put all the back in. They "washed" the vehicle. Didn't ask for that, why would I, it's a tire shop. Stripes from a half done effort. First time I've done a review for bad work. I'll be putting this on other sites also.

AMAZING service! These guys know what they're doing. We were on our way out of town to the Okanagan…read moreand our van started smoking under the hood. We called these guys and Al said to bring it on by. We did and they fit us in right away. From finding the problem, to getting the part delivered to fixing it, we were back on the road within 2 hours! I can't say enough about how much these guys helped us out. They're friendly, helpful and honest! If we didn't live in Richmond these guys would be our mechanic.

I thank my blessings my fiancé truck broke down near this shop. To make a long story short we had…read moreour transmission rebuilt by a transmission shop in the US (where I live my fiancé from Canada) I share my work office with as I know and trusted the manager and owner of this shop Meridian Transmission. The truck went 193 miles before the transmission seized. From what I know now I'm so thankful it was not towed back to the shop we had the transmission repaired and it ended up in the hands of Mark and Owen at L&D transmission. I must say Mark and Owen were very professional and upfront with us what to expect and genuinely concerned for us in the situation we were in. I felt very at ease knowing they were doing the repairs to rebuild our transmission the way it should have been done from the beginning. THANK YOU, THANK YOU Mark and Owen I can't thank you enough for your honesty, professionalism and kindness. Gina Proctor and Wilfred Letourneau

went in and talked to a service advisor about cleaning out the a/c (dust and leaves) that sits on…read moretop of a small camper van and was told they didn't want to do that and suggested I should take it to an rv place, simple job that required an air nozzle

Fast quick Great Service and they have friendly staff they also keep you updated regarding the…read morerepairs

Friendly competent garage - really cool staff - fast and honest service!!!!…read moreBest quality...THEY ARE THE BEST!

Have taken 3 of our vehicles here now for various service. They are the BEST! The manager's name is…read moreClinton, he is incredibly friendly and patient. Every service we've had done has been timely, good quality, and he communicated well. Recently I had an inverter installed in my SUV. They did a custom install into the rear molding panel that looks great. High recommend! A great local shop.

A friendlier shop is hard to find. Always professional. Have been in operation for 13 years here in…read moremission and their service is the reason why. Why risk your ride to big box oil only stores when you can have a professional, friendly shop and support your local Mission merchants. Bill is the epitome of customer service and will go out of his way to see that you get not only what you want, but the best value for your buck.

My rating would go into the negative stars if it could…read more My experience was from 2011 with Bill, the owner. He pretended they couldn't find my 2010 mazda 3 in any books to indicate what sort of oil they should use for the oil change. Since i didn't know myself at that particular moment, they gave me a song and dance, which i foolishly believed. End result: my plain oil change cost $107. My fault for believing them. Turns out, not only is the oil type on the oil cap, it's also the inside of the car door. Wish I had a data plan on my phone back then. Wish i wasn't so gullible back then. Bill, you're a lowlife.

A while back I took my motorcycle in to see if they could do a paint touch up on the flaring. When…read moreI went in to reception they left me with the feeling that they weren't all that interested in my business... The fellow came out to have a look and he too sure didn't give me the "warm and fuzzies" that they wanted my business. Long story short - I took it down the road and the reception was far more inviting and I dealt with them instead. Now, I have the pleasure of having some kind person think it's pretty funny to key passenger door of my car. I looked at the ICBC list of autobody shops to consider... guess who's on it and who i WON'T be going to for sure!

This body shop goes above and beyond! I unfortunately did not have insurance to cover the damage to…read moremy car. Stefan worked so hard to find me great prices on the parts needed to repair my vehicle. He took the time to show me exactly what needed fixing and how it should look after they finish it. Communication is key for me when I'm dealing with car things. I don't feel knowledgeable enough to know when I'm being ripped off, so I'm always appreciative of staff who take the time to explain the details in terms that I understand. They even covered the cost of a rental car for a week (conveniently located right next to the shop). When I got my car back it had been detailed inside and out. I'm not sure if that is standard practice, but I sure noticed the difference.