Will never shop for jewelry anywhere else…read more Customer service is incredible!! I promise you will not be disappointed!!

This is the only place I trust with my pearls. The staff is so frindly, so knowledgeable, and they…read morewent above and beyond to restring my necklace!! I was devestated when my pearl necklace snapped, and when I went into Mauzie's, they were so understanding and thoughtful. When I received my fixed necklace, they confirmed it was mine with photos, polished every pearl without being asked, and answered all of my questions with kindness. I cannot say enough about how wonderful this shop is! I will be a lifelong customer.

Inez was extremely helpful and was very knowledgeable. She went above and beyond to ensure a very…read moreeasy and stress free shopping experience.

Amazing experience! Inez was so great to work with. I would absolutely come back for any more…read morejewelry or services they provide at jewelry exchange.

Alec made my jewelry inspection and look around fantastic. His smile and positive attitude made a…read moredifference in the trek there. I don't like coming for the inspections as it's hard to make time. But he was welcoming and made the process easy. I browsed as I'm thinking of upgrading the earrings he bought me for Christmas. And picking up a gift for my niece. Alec showed me the pieces I inquired about and made recommendations. The inspection went well too. So after I had the style numbers recorded on my wish list, I left happy. The balance of being helpful and wanting a customer to purchase something that day is difficult but I didn't feel pressured and he understood that I wanted to be gifted the item.

I cannot say good enough things about Natalie, Christine, and the gentleman who fixed my ring whom…read moreI sadly forgot his name. I went in minutes before closing with a loose sapphire on one of my rings and without hesitation this team took care of me in a matter of seconds. That level of customer service is the way to go, without a doubt I'll be back at Jarad's! Thank you guys so much!!!

After 15 years we decided to have my ring remade into a bigger version. It was more beautiful than…read moreI could have ever experienced! Working with Angela and Pam was such a wonderful experience as they were not only helpful but also quick to reply even when Angela was on vacation! I appreciate the care and customer service I got from both women. I am absolutely over the moon with my ring! John Atencio has uniquely beautiful pieces !

Our experience at John Atencio Park Meadows was and always has been exceptional! We love our…read moreAtencio collections, but its not just the jewlery. Our experience ties to the quality of the people who work there, not just as Atencio aficionados, but as genuinely nice, fun and caring individuals. My many thanks and gratitude to Tracy and Angela. Individually they are great people, as a team they are phenomenal. They work to serve the Atencio clients, and they keep it fun, upbeat and genuine. Thank you Tracy! Thank you Angela! See you next visit.

I went to sell some gold. The guy was super arrogant and borderline rude. He doesn't have any…read moreequipment to (or didn't use it) to test my stuff, outside of a magnet and a jewelers loupe. This was my third stop of the day, he was the least knowledgeable. I was quoted 2 different estimates and he was timid to even give me an accurate estimate on what my items were valued at. He offered $500 less and was hesitant to take pieces he kept saying he thought was metal. Waste of time and unpleasant appraiser for a claimed "high end" store. I ended up selling to a buyer close by.

I had several pieces rhodium plated and a very old piece fixed and a ruby added. They were great…read moreand the prices were very reasonable!

Very rude people, waited for some help and no one came around. Place was not busy. Just don't shop…read morehere.

The staff at the Ben Bridge storefront were fantastic. Amber in particular was very helpful and…read moremade sure our pieces were perfect. Be warned, though - make sure any repairs are done thoroughly. At least one of the jewelry repair shops that they contract with might do a half-assed job if you let them. We had brought in my wedding set to be resized. My engagement stone's setting also needed some reinforcement. When we got the rings back, they looked fantastic! The cleaning and polishing jobs made them look so much better. But when we looked under a loupe, the engagement stone had been repositioned, but they had not reinforced the shoulders like they had been asked to do. When we checked the wedding band, the resizing was correct, but when they "touched up" the engraving, it was sloppy and even a completely different lettering style. When we brought this to Amber's attention, she was immediately on our side. She apologized and assured us that she would expedite our order and make sure it was right. To her word, they were everything we had been promised when they came back the second time. I greatly appreciate them standing behind their name and work, even if it took a second round.

Master Jewelers was recommended to me by my aunt and uncle who have been customers for years. I…read morewent in with several antique pieces that I inherited and wanted to create something more my style. Casey was great to work with, as he took my inspiration photos and came up with different designs for me to choose from. We came up with what I ultimately wanted and loved his designs. In all he did about 8 different designs for me. The ring shown is what he made of my mom's rings and I absolutely love it. The pendant shown is what he created from another dated piece and it's just lovely and something I can wear all the time! I highly recommend Master Jewelers!

Again, 15 out of 5 stars. The customer service is akin to having known them for 20 years (which I…read morehave not). I've gotten several pieces from them (as I said before). I've had cleanings, repairs, new purchases, trade-ins... they are always upfront and explain the process and current "market" values of both gems and gold/silver, etc. Both the owner and his son are very knowledgeable. I'm a fact-checker in this day and age, and they are very honest. Most of my good jewelry is heirloom, and I would still trust no one else with it. If you haven't already, you must stop in.

Stopped by here to get my mom's watch battery replaced and am so glad that we did. Service was…read moregreat. Enjoyed looking at their watches and jewelry while I waited for the battery to be replaced. I learned about laboratory made diamonds. Wow, had no idea such a thing existed. Same properties and ratings as real diamonds but made in a lab versus from natural diamonds found in the earth. I was told they are significantly less expensive, but the uncertain thing is how well they will retain their value. They are nicer than zirconians, but why not just get the real thing? I am sure I will be back in the future. Others there were looking at buying I think earrings, another looking for a new watch band, Nice place with super nice people. What is there not to like? Go check it out .

Came in to get 2 batteries replaced (not fancy watches). They were so nice and quick. Will…read moredefinitely be back. Only down side here is that that they such beautiful watches and jewelry, you'll want to buy something new.

Really delightful local jewelry store, with extremely friendly and helpful staff. We've been in a…read morefew times and have consistently been impressed with their inventory of fine jewelry items. We recently bought a replacement bezel for my wife's watch, so yesterday we stopped by to see if they could swap it over for us. When we asked if this was a service they could provide, not only were they friendly and attentive, the jeweler took it to his workbench and returned with the watch sporting its new bezel in only a few minutes. When we asked "how much?", he informed me that there would be no charge. Now I'm not trying to say that they won't charge you for any kind of servicing of your jewelry (our need was a quick & simple one), just that their friendliness and professionalism was exemplary and it has certainly won our future business.

I have never written a bad review in my life. I try to always stay on the bright side and find…read moresomething positive to say. I brought my mothers antique heirloom ring which I inherited when she passed away. 2 small diamond chips had fallen out and there was a slight crack where the band met the diamond. The jeweler said it would be no problem and he would have it done in a week. 10 days later I called. He said he needed to have a different jeweler look at it and he needed to take it to him in Parker. A week later I called and he said he had forgotten to take it to him but he would and get an estimate. A week later I called and he said it would be over $3,000 to fix. I was so confused because initially he said about $500. It was truly 2 small diamond chips that needed replacement. I provided him with new diamond chips. So the orginal ask was to replace the diamonds provided and fix the crack in the band. I said no thank you. I had my best friend pick it up because she lives very close to store. She brought it to me. The ring has been completely sawed in half. It is literally in 2 pieces. I am beside myself not knowing what to do. This man who calls himself a jeweler destroyed my deceased mother's ring. He should not be in business. Do not take your jewelry there. I wish I could give a 0 or a negative but 1 is the lowest star you can give.

I took my Cartier in and thought it needed a battery replacement because it wasn't running. They…read morecharge $185 to change a battery because they want to guarantee that it is pressure proof and all this other stuff . I picked the watch up. With new battery still doesn't keep time. Looked at the receipt. On the receipt and on it they noted the watch wasn't working. So, basically they took my watch in and for $185 replaced the battery and returned a broken watch. Nope! Not going there again.

I've called three times and texted once and no response I'll…read moretake my business elsewhere