They make the best musubi. Go try it. Check it out. They have other refreshments and keep the…read moreplace well stocked. I'd prefer the place be called 'The Rescue' because they're always there to score me a refreshment or snack that I need. Thanks

The new lady worker there is very rude!!! I did a purchase for the second time yesterday…read more I asked for a little bag to put my purchase in. She puts the bag on the counter and tells me here bag it your self. I told her I can wait so she could do it. She said "WHY? Something wrong with you? " So, I waited for her to do it...she threw my purchase in the bag ..and smashed the bag. she is a bully, mean, and rude I will be contacting owners Asap.

If you're on the Big Island and appreciate a good craft beer, this place is a must-stop! Big Island…read moreBottle Shop has an incredible selection of local craft beers, ciders, and sours, plus an impressive lineup of whiskey, tequila, vodka, wine, and every mixer you could need. I especially loved how much they feature local products you'll find plenty of island favorites you won't see everywhere else. The staff is super friendly, knowledgeable, and happy to point you toward something new to try. Do yourself a favor and make this your first stop before heading to Costco. You'll walk away with a much better selection and maybe even discover your new favorite local drink. Highly recommended!

I called the Bug Island Bottle Shop from California while planning my Big Island wedding, hoping to…read morefind a specific non-alcoholic wine - I was so lucky Gabrielle answered. She not only did she help me source the NA wine I needed, but within 24 hours built our entire bar menu (cocktails, beer, and wine), making everything completely stress-free. She even added a house made syrup for a Prosecco spritz which was delicious. Planning a destination wedding can be overwhelming, but Gabrielle truly took the wheel. She was fast, kind, knowledgeable, and went far above and beyond anything I expected. She made the whole experience effortless and special. Thanks again!

Stopped in here on a way from the airport to see about getting some wine for the week, given I love…read moregood Italian wines and not many places have large selection on the island. The woman there was so unfriendly, didn't even say hello, so we ended up leaving. Given the wine selection and most likely this being a small owner shop, one would have thought the customer service would be much better...

This was not only the worst retail experience in all my years living in Hawai'i, it was the worst…read moreshopping experience ever. I don't say that lightly, nor am I exaggerating. When I came into the shop, the owner was helping the only other customer there. I walked around and found some bottles of what I was looking for in the back, where a woman was wrapping baskets. She made no eye contact with me, and didn't offer a greeting. I remained in the back for over five minutes, repeatedly looking at her and trying to get her attention, but she refused to engage. I returned to the front, where the owner had finished cashing out that one customer and was chatting with him. He made no acknowledgement of my existence for at least another five minutes. The other customer then left and the owner finally asked what he could do for me. I said that I just wanted some help. He told me that it was a very busy time of year (note: at this point I was the only customer in the shop, previously there were two, including myself), and that I need to have patience. This felt like a highly passive aggressive thing to say. But I desperately wanted a certain liqueur for my husband, so I ignored the comment and checked out the bottles. He left me in the back to help another customer. By the time I returned to the cash register with my bottle of choice, he had just started to cash her out. A "she's been waiting, would it be okay if I assist her" might have been nice and what I would have done but I let that slide too. The customer left and he started cashing me out. Being one who's both honest and upfront, I told him that I understand both being busy and patient, I'm an elementary school teacher with Hawai'i DOE; the customer service was deeply lacking, and that I had thought the woman in the back didn't even work there, but rather was a volunteer. He repeated his line about it being a busy time of year (at this point I think there were three customers, including myself, but not including the distributor near the register). I said something to the effect of, "too busy wrapping baskets to even greet a customer," and reminded him of my very busy job. The owner then asked me to leave. As I was walking out I heard him tell the distributor that this had never happened before, but if you look through previous reviews, there are complaints about this woman. Ultimately the owner did me a huge favor. The bottle I was going to buy retails for $45-$52, he was selling it for $79. Another bottle that he was listing for $87, a competitor had for $64. Extremely greedy in addition to rude? All of DOE will hear about this experience!

This establishment is a convenience store, not a discount store…read more If you want cheaper drinks and better food, go to the grocery store or to Target, Walmart, or better yet, Costco. At least the staff are friendly and nice and helpful.

The older haole lady at the front is so rude!!! Had an attitude off the bat. Just a bad experienceread more

Ambiance: If you are shopping at Walmart on Henry Street and…read moredon't find Asian items, must come to this market. Very close to Safeway also. Lots of parking in shopping area. Very clean. Customer service was very helpful in finding some Asian items like fish sauce.

Wanted to make sure we stopped here before we headed back to the airport…read more Usually we shop at the Hilo KTA if we are visiting but even there many of our food favorites from 40 yeas ago are no more. Looked for Franks Foods pupu rockets, lavosh and Kogen, even Atebara Chips but none to be found. I did see Maebo chips and Amano fish cake that are sold in Oahu. Ahhh those years of camping down the beach, Bird Park, Liliuokalani Park are just memories. Even three of our group back then have passed on. I'm glad we lived in Hilo for 6 years after we got married. Those really were the good ol' days.

Kamuela Liquor Store is one the of reasons I look forward to when visiting the Waimea Cherry…read moreBlossom Festival, not because I am an alcoholic but I just LOVE alcohol!! Kamuela Liquor Store has been in business for over 80 years, the signage on the glass window has 78 years but I confirmed with the kind lady staff that helped me twice this past Saturday, is family owned liquor store located in Kamuela on Hawaii Belt Road, parking is next to the store which is a great thing and offers an impressive selection of wines, spirts, sake, and craft beers, they have a unique offering of cheeses, meats, olives, snacks, some groceries and dips. Staff was very helpful, friendly, and knowledgeable with my questions on wines and recommendations. They also have weekly wine/sake tasting on weekends. I usually stop here to grab my alcohol for the hotel stay and I saw some great deals, close out deals. I purchased 4 bottles and went back to grab a few more bottles, before we drove back to Hilo, during my most recent visit. Luckily the 6 bottles made it back to Oahu safely. It was such a great deal, a close out deal at $6.99, the only regret is not purchasing the last 6 bottles that were left. It was an Oregon wine which I always wanted to try when I was @ Portland but didn't have the chance to. ( Happy Dance) Check out Kamuela Liquor Store, such a GEM, hole in the wall, at Kamuela and worth the one hour drive too!

Amazing selection for such a little store. I love that this place exists and it's always fun to…read morebrowse what they have on their shelves. The wine tasting events are tons of fun and quite educational.

Wow, what a great market. They have everything you need. In addition to warm food too. I also…read moregot gifts for my fiends backhome. All the employees were so ice and helpful. The place was very neat and clean. It is a must stop in and shop.

I stopped by Foodland for a quick lunch while staying at the Fairmount nearby and got the poke…read moreafter hearing good things. I opted for the premium fresh ahi tuna Hawaiian style which is $20 for a pick 2 poke bowl. I ended up choosing that and the spicy salmon. Loved the flavor of the spicy salmon which tasted like a gochujang seasoning. I'm not a huge fan of mayo in poke so this was great for something spicy without the creaminess of mayo. Ahi was great as well, the Hawaiian flavor is on the lighter side but it did taste very fresh. It's on the pricer side for supermarket sushi but it's definitely better than what I usually see in the states.

we saw the store sign as we drove by and decided to try it out…read more Found good prices for 1/2 pound Ono fish and a 1/2 pound ahi tuna fish; so far, the Ono fish was delicious. Good quality potatoes, fresh broccoli. Customer service: very good. Parking: easy Tip: take the scenic drive south from Kailua-Kona to Captain Cook area.

I phoned in a special order for a Yellow-fin Ahi block from the fish cutter himself. He reassured…read moreme that he would have it ready for me to pickup later in the day and that it would be readily retrievable by any of the available staff. He emphatically declared that it was not unusual for him to take an order over the phone. I should have realized that it was probably not going to happen when I had to give him my name before ending the call. In retrospect, I should have called him later in the day to see if it was done but it was the first time dealing with him so I was giving him the benefit of my doubts. Guess what? After making a special trip to the store, there was no order to be found anywhere. That was my protein for the next three days and what they had in the counter was not that appetizing and were much larger cuts of fish cuts and no guarantees that they were, in fact, yellow-fin tuna. He guaranteed that he was going to cut a specific weight for me of yellow-fin tuna caught fresh the previous day. I spent at least ten minutes on the phone with him having a very friendly conversation that sounded genuine. The staff offered no apologies or compensation of any sort for my ordeal almost insinuating that I was fabricating the whole situation.