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    Baptist Medical Center Emergency

    2.3 (6 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Baptist Premier - Walk-In Clinic

    Baptist Premier - Walk-In Clinic

    3.5
    (2 reviews)
    0.1 mi

    Parking is not so great. There is a garage, but if you can't climb hills or can't walk distances,…read morethis will be a challenge for you. Accessing the clinic is confusing. There is no clear marking or signage, inside the building when you walk in on the main level, which level the walk-in clinic is on. As an FYI, it's located on the lower level. I asked someone who worked in the building, what floor the clinic was located on and they told me the fifth floor. I take the elevator to the fifth floor and sign in and the receptionist is looking perplexed. I was asked did I have an appointment. I told her no and that I was told I didn't need an appointment for the walk-in clinic. She then tells me to go down the hall, to another elevator bank, take the elevator to the lower level and that's how you access the walk in clinic. I get to the receptionist at the actual walk in clinic and she asked me did I have an appointment. I told her that I did not and that I had spoken with someone on the phone who said I didn't need an appointment for this particular location at that particular time. She then tells me because they all of a sudden got crowded, that the next available appointment was two hours after the time that I arrive and that they weren't taking walk-ins. I told her this is not information that was given to me less than 15 minutes prior to me arriving. When I looked around the waiting room, there were two other people in the waiting room. She then asks would I like to fill out my paperwork since I was already there. I told her that I would and I did. I was seen by a nurse practitioner in a decent amount of time and I didn't have to stay for two hours. Why the two stars: Because what I was told on the phone and what I was told when I arrived were two different things and it was less than 15 minutes between the two. The receptionist was not exactly the most customer friendly person in the world. Within 12 hours of me going, I developed congestion after my initial with diagnosis and was refused a prescription for Mucinex D. Due to the backwards laws of Mississippi, you have to have a doctors prescription for medicines that contain pseudoephedrine due to the math addiction problem that everyone is having. Lastly, I give Baptist credit for having a clinic that you don't need an appointment for, but I would be mindful and cautious that if they do get busy, you will need an appointment and would just go ahead and call and make one, just to cover all of your bases.

    Friendly and helpful staff! They didn't offer what I was looking for, but they where so kind to…read moreassist me with information to point me in the direction that I needed. Marcella was an absolute gem! I was able to find the service that I needed because of her! Thank you so much.

    AFC Urgent Care Madison

    AFC Urgent Care Madison

    5.0
    (1 review)
    11.1 mi

    AFC Urgent Care Walk-In Clinic is the most compassionate health care team. God and Dr. Gabe are the…read morereason that I am alive today. With my multiple compounding disabilities and health issues, I am so very thankful, grateful and blessed for the expertise and true compassion , understanding and open arms I have received from the physicians and staff. They have been truly the Best primary care I have ever had, no doubts. They literally saved me countless times from having to keep going back to the ER with my set of complex health issues. I highly recommend AFC Urgent Care Madison. Dr. Gabe is a blessing and an extraordinary calm, compassionate and caring physician, very knowledgeable in his field of expertise and advice. I am very grateful to be alive and I would recommend them to all, especially people suffering with multiple issues.

    From the owner: AFC Urgent Care provides comprehensive medical care when you need it, 7 days a week, early or late…read more As the area's preferred walk-in urgent care clinic, patients find us more convenient than typical doctors offices and faster and less expensive than emergency rooms.Beyond our convenient services in a clean, healthy environment, our caring team of medical professionals sets us apart. Whether you are coming in for a physical exam, X-ray, lab test or any other medical treatment, you'll be treated like family.Common medical issues we handle:- Cold, flu, sore throat, cough, ear ache- Pneumonia, bronchitis, sinus infections- Back, joint and body aches- Asthma, allergies, breathing complications- Stomach pain & digestive problems- Cuts, broken bones, sprains, bruises, burns- Insect bites, rashes, skin & eye infections- Physicals and shots for school, sports, travel & work- Employment & other lab testsWe treat most non-life threatening medical conditions.

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    AFC Urgent Care Madison
    AFC Urgent Care Madison

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    Maxem Health Urgent Care

    Maxem Health Urgent Care

    1.6
    (7 reviews)
    3.8 mi

    I have no idea how this place is in operation. It was filthy. There is not a doctor on staff, only…read morea nurse practitioner. She was clueless. Go somewhere else and don't waste your money.

    When we pulled in the parking lot was empty, we hoped that meant we just caught the facility at a…read moreslow time and we would be in and out quick. Once we walked in we were handed a clip board and my husband was told to give his ID and insurance card to get checked in. Next thing we know they tell us that we will get a bill mailed to us with the cost of service rather than being informed upfront what would be covered by our insurance. They ask him if he would like tests ran he said no only for them to tell him he needed a strep test to be sure. The woman then comes in with her hair still in a bonnet and dressed unprofessionally comes in without gloves on and with an open sterile swap and proceeds to swap my husband's mouth. I just cannot explain the level of disgust on my face to see how few precautions were taken on a strep test, I just hope nobody with COVID has been here recently judging as the staff clearly isn't being the most responsible with safety measures. Definitely won't be coming back to this germ infested ran down building unless it's the last urgent car in a 20 mile radius. But by all means if you're close by and need to be treated by "professionals" who act like they don't care and probably don't wash their hands seeing as they can't even remember gloves, go for it. But you've been warned. Oh, and the woman who preformed the swab? She also checked us in and took his vitals-- all without washing her hands, using hand sanitizer, or putting on gloves. Definitely one of the least hygienic places we've been.

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    Maxem Health Urgent Care
    Maxem Health Urgent Care
    Maxem Health Urgent Care

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    St. Dominic Hospital

    St. Dominic Hospital

    2.1
    (58 reviews)
    1.5 mi

    I rarely leave reviews, but after my mother's recent stay, I feel compelled to share our…read moreexperience. From the beginning, there were serious concerns about her care. On May 5, she was in visible distress--crying and shaking from IV pain--yet her discomfort was not addressed with urgency. Instead of removing the painful IV when requested, a nurse proceeded to place another one while she was still in pain. The same nurse also rushed her through discharge paperwork without ensuring she understood what she was signing, which felt dismissive and inappropriate. Medication management was another major issue. At discharge, medications that had already been discontinued were still listed and even administered. The discharge paperwork contained inaccurate information, which could have led to serious harm if my mother hadn't caught it herself. This points to breakdowns in communication and patient safety protocols. When I asked to speak with a patient advocate, the situation was escalated unnecessarily instead of being handled appropriately. It did not seem like staff were prepared to respond to patient concerns in a supportive or informed way. What was especially troubling was overhearing staff refuse to assist another elderly patient who needed help using the bathroom, leaving them in an unacceptable condition. Witnessing that contributed to our growing concern about the level of care being provided. We also had issues with discharge planning. Despite ongoing symptoms, our request for an additional night of observation was denied. Prescriptions were sent to a pharmacy two hours away instead of the hospital pharmacy as requested, creating unnecessary stress at discharge. Basic care needs were difficult to meet throughout the stay. Assistance with bathing was delayed, and we often had to request cleaning for the bathroom. The environment did not feel consistently maintained, and the layout made it difficult for someone with mobility challenges to use safely. Case management support was also lacking. When we asked for help with medical equipment and supplies, we were told to coordinate everything ourselves. The response felt dismissive and did not reflect the level of support we expected during discharge planning. Overall, this experience resulted in a complete loss of confidence in the facility. My mother now feels unsafe returning due to concerns about communication, care quality, and patient safety. I hope this feedback leads to meaningful improvements, because no patient or family should have to go through an experience like this.

    St. D's quality of care on the floor has noticeably declined since the facility changed ownership…read more There are two main scenarios: veteran nurses who have stayed primarily for retirement benefits, and newly graduated nurses who are struggling to keep up. Many of the experienced nurses rarely assist CNAs with tasks like moving patients in and out of bed, often leaving family members to step in and help instead. In contrast, the newer nurses are generally more willing to assist when needed. Response times to call buttons range from just a few minutes to over half an hour, with delays worsening at night due to the absence of unit secretaries. This is particularly unacceptable for patients who urgently need help, such as getting to and from the bedside commode. Calling for medication is problematic. When pain medication was requested for a patient with stage 4 cancer, there was a 25-minute wait before having to use the call button again. A nurse not assigned to the patient eventually responded, stating it was too soon for more medication, although the patient had not received any for over six hours. After clarification, the nurse realized she had mistakenly checked the wrong patient's file and later apologized, which was appreciated. This was a problem more than once. A recurring issue I have observed over the past eight days is that employees are frequently using their cell phones--either browsing online or talking to friends using earbuds--while on duty. This occurs even when patients' call lights are flashing, indicating they need assistance. The hospital's long-standing affiliated doctors continue to provide good to excellent care, and this remains the primary reason I would still recommend this hospital to others.

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    St. Dominic Hospital
    St. Dominic Hospital
    St. Dominic Hospital

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    Baptist Medical Center Emergency - emergencyrooms - Updated July 2026

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