Called to request a quote and for someone to help explain the process of transporting someone from…read moreone state to another. Guy on the phone was immediately frustrated with me and would just keep repeating "no, no" until refusing to work with me. Unfortunately, the news came to us suddenly and I was working quickly, but no one seemed to be willing to be patient and work with me in such a tricky situation. I understand this job isn't for the weak of heart, but let's try to be a little more "Christian" for the sake of other's hearts.

This funeral home is very helpful in time of my brother's death. Everything they did was nice and…read moreclassy.

They could improve there customer service! The employees are usually very rude-and not very helpful…read moreespecially when people are dealing with tragedies. My family made a mistake getting plots at this cemetery!

I was surprised to see the negative reviews for Holy Sepulchre. My family and extended family have…read moreburied their loved ones there for years. Since the 1980s I have buried over 10 people, and have made my arrangements as well. I visit the cemetery often and have always found it to be well kept and beautiful. I have dealt with the office staff on a number of occasions and found them to be most helpful. I sometimes lose a grave or two and the office is always helpful in sending out staff to help me find them. If a grave is neglected for any time, the marker may not be visible. Time and earth movement can make the markers sink, so it is up to family to inform the office so that it can be retrieved. I have never had any problems with these services, including flower decorations and placement. I get frequent correspondence informing me of the clean-up times so that if I desire, I can retrieve any flowers or decorations on my graves. Over the past 50 years of dealing with the cemetery I have not encountered any problems, except finding a grave at time. Keep up the good work!

It's hard to articulate how happy I was that we chose The Elms to help us say goodbye to our…read morebeloved mother. First, the space is modern, bright and elegant--not at all stuffy and dark like some funeral homes. With only one salon, the whole place is dedicated to one family. The ample parking turned out to be essential. But it was really the attentive, compassionate service from Michael and his team that made everything so easy. Because of them, our sadness was not compounded by stress or frustration. They helped us display photos, collect cards, greet visitors and just enjoy the company of our friends and family. At no turn did anyone decline our requests or try to upsell us on anything; honestly, I was able to forget that The Elms is a business at all. Within a week afterward, Michael gave us digital copies of the guest book (sorted alphabetically) and a digital photo of every card that came with a flower arrangement, making it easy for us to thank everyone who had expressed condolences. I don't wish for anyone to need the services of a funeral home, but when that time comes, I emphatically recommend The Elms.

Never thought to review a funeral home, but feel the need to. I went to a few wakes at The Elms…read moreand was impressed by their welcoming chapel. It is very intimate, as they only have one viewing room, so there is no intermingling with other families, the place is all yours. So when my mother passed away, we decided to go to The Elms. Michael R. was our Director and his professionalism and knowledge left my family at ease that everything would go smoothly. He communicated to us everything that would happen and when, and walked us through the process. He was at our beck and call and helped us with decisions we didn't know we had to make, and I am forever grateful to him for this. Karen C. was present on the day of the funeral, in addition to Michael and besides her caring nature, she provided services that made us extremely happy (mom's make up). I cannot say enough good things about The Elms and will continue to give them our family business. During the most difficult time of my life, The Elms staff was by our side and again, we are beyond grateful that they made this experience one mom would have been proud of. I don't care to "shop around a dozen funeral homes" in the City and Suburbs, or how many funeral homes someone owns. I know where my family and I will continue to patronize.

After I posted the same review on google maps Mr Pietryka found a way to remove his negative…read morereviews from there and now he shows up as a 5-star business. This is not true. Yelp doesn't allow businesses to remove the reviews so you will find here more accurate reviews. I chose this funeral home to transport casket to Poland. Through the whole complex process there were many mistakes, poor communication and poor execution. Below I provided some of the examples of Pietryka Funeral Home professional negligence: - The death certificate had to be corrected TWICE because Pietryka funeral home submitted wrong information - as basic as the birthdate of a deceased person, marital status and a county for the address. It's really perplexing how a funeral home couldn't handle correctly their basic responsibility. - After reviewing an initial quote I realized that Mr Pietryka charged me for services not performed and I had to request a credit. I received the credit but it is appalling to take advantage of people in such a painful life circumstances. - Mr Pietryka picks up every phone call, but I have never received a phone call back nor I was informed at any point about the progress of formalities. The phone calls with Mr. Pietryka were quick and dismissive. For example, I was told that death certificate will be completed Monday afternoon, but it was completed on Friday and they didn't inform me about it. They started sending it out to other parties with wrong information (including Polish authorities). I found out about it on Tuesday, and the first mistake was corrected on Wednesday causing a delay in processing all of the formalities that needed to be resubmitted. - Pietryka funeral home assured me that the casket can be open in Poland. But later, while I was already in Poland, I found out from their transportation partner that the Polish law doesn't allow that. How come the funeral home doesn't know the law (in business they claim to be for 20+ years) is beyond me. That was the first thing that their transportation partner told me when I was with them on the phone. - Mr Pietryka gave me wrong information about the final delivery date in Poland (he didn't know how the logistics of their transportation partner work). - Pietryka funeral home did not once call me or took responsibility for handling communication with their transportation partner. I had to call them separately for information and clarifications. There were other conflicting information coming from their transportation partner vs what Mr. Pietryka initially told me (too morbid to describe here). - I had to request an invoice twice after they charged me and I got one a week later (invoice was needed for some formalities). Pietryka's professional negligence and failure to perform basic tasks is staggering. I worried about many things that I shouldn't be worried during this difficult time. I paid a lot of money for an "expert" to handle formalities but as it turned out they were failing at basic tasks, lacking basic knowledge, compassion, sensitivity and decency in this most challenging moment of my life. There is no do-overs in the last journey of a loved one. And once they get you they know you can't change it. I wish I had chosen a different funeral home to help me say final goodbye to my mother. I didn't feel that my mom's final journey was handled in a respectful and honorable manner causing even more pain in this already painful life circumstances. I received a few recommendations for Wojchechowski funeral home, unfortunately, it was after I already started business with Pietryka. Maybe it will be helpful for those who are reading this comment and don't know other alternatives.

I am so disgusted and disappointed in the workers who run this funeral home. We had a wake today…read morefor my Uncle who passed away a few days ago. Not only was there NO WORKER in sight most of the time, but we had to ask them numerous times to actually do what they were supposed to do during the wake. But the main thing that made me so mad was the fact that they allowed A RANDOM PERSON TO TOUR OUR WAKE CEREMONY! I understand showing the empty rooms but DO NOT ALLOW SOMEONE TO WALK IN AND TOUR AN ACTIVE WAKE CEREMONY. And yes, I heard the worker tell the woman who was touring, "yeah absolutely take a look inside". HOW DARE YOU!! And when we addressed the issue, the acted as if it wasn't a big deal. They only care about business, they have NO compassion and NO heart. They disrespected my Uncle and I truly suggest going anywhere but here. All they care about is money.

Great Funeral Home that I recently visited. Last time I was here it was over 10 years ago. The…read moreservice provided here for a friend of mine that recently passed away was above and beyond. Great levels of hospitality and it is a warm, inviting environment. What I do recommend that I think is the major issue here is that if you know that the person has a large family please carpool over here because parking is limited and I had to see people park half a mile away or across the street to make their way into the funeral home.

Our family will be forever grateful to Damar-Kaminski Funeral Home & Crematorium for the…read moreextraordinary care and compassion they showed us during the most difficult time of our lives. Losing someone you love is never easy, but the way they guided us through every step brought comfort when we needed it most. From the very first conversation, Bogdan Gal treated us not just as clients, but as family. His kindness, patience, and genuine empathy meant more than words can express. He handled every detail of the arrangements for Joanna Bednarz's funeral with the utmost dignity and respect. The service was truly beautiful -- thoughtful, elegant, and perfectly reflective of Joanna's life and spirit. Bogdan's steady guidance helped us feel supported and reassured through every decision. We are also deeply thankful to Renia, whose warmth and understanding comforted us from the moment we walked through the doors. She was incredibly organized, responsive, and gentle in every interaction, making a painful process feel a little less overwhelming. A heartfelt thank you as well to Donna and the entire staff. Every single person we encountered showed compassion, professionalism, and sincere care. Their attention to detail and quiet support during the service did not go unnoticed. They created an atmosphere of peace and respect that allowed our family to grieve, remember, and honor Joanna in the most meaningful way. In a time filled with sorrow, Damar-Kaminski Funeral Home & Crematorium provided light, comfort, and dignity. We will never forget the beautiful service they created for Joanna or the compassion they showed our family. From the bottom of our hearts, thank you for helping us say goodbye with love and grace. May God Bless you all, Bednarz Family

In my line of work, I have had to deal with funeral homes quite a bit. Lakeview Funeral Home is by…read morefar the superior funeral home in the Chicagoland area who will treat you with the grace, sensitivity and respect that you need and the one that you lost deserves. No one's mind is in the right place when they have lost someone they love but with the staff at Lakeview (and big shout out to Willie Rodriguez who is my go to point of contact), what you forget, they will remember for you and they take care of everything so you can really focus on saying goodbye.

I am giving Andrea Estrada@ Lakeview Funeral Home a 5-star rating,…read moreThe Japanese American community has been doing business with Lakeview since Hiro Masumoto was a funeral director. They support the JA community so when I needed assistance, I went to Lakeview Funeral home. The old adage, one hand washes the other. Andrea is thorough, business minded and caring at the same time. Never dismissive. I did not choose a funeral service that was high priced. And to her credit Andrea did not try to sell me one. I believe that no matter what the funeral service price is, she would give you the same attentive, caring treatment. My phone calls are answered quickly, email questions answered promptly. I recommend Lakeview Funeral Home. When I walk into Lakeview the first person, I usually see is William Rodriguez, who always greeted me with a smile, how you doing? and directed me to where I needed to go.

I have had family members here for years and I have to say lately the staffs hard work on the…read moregrounds really shows. They are well maintained any time of the year. The entire office is always ready to help. The few grounds men I have run into are always helpful and respectful. Also the price for their services are very reasonable when compared to other cemeteries, unfortunately it is expensive to die in America.

Absolutely amazing! The staff was great answering all our questions by phone calls and emails for…read moreseveral months. The service for our mom was lovely and we couldn't thank them enough for how smoothly everything went. We are truly grateful!!

Very big thank you to Salerno's galewood Funeral Home. An even bigger thank you to george and the…read morestaff! They have been very kind in dealing with my family at such a horrible time from making the arrangements to answering any questions we had and picking out the memory cards and casket. made such a difficult time for us a lot easier! The Funeral Home itself is clean and kept in very good condition with a pleasant atmosphere. God Bless you and Thank you.

Our family has used Salerno's for 20 years and previously haven't had a bad experience from what I…read moreknow. I was unhappy when my mother passed (Nov 2016) to have received an invoice for $1000 more then what I was quoted. The casket price was 2,000 despite the conversation I wanted to stay around 1,000. Both my Aunt and I had called George and my understanding was there was going to be an adjustment on the quote (500 but still it was something.) Recently, I found out my father had received the bill, and paid the full amount and there was no adjustment. That's fine and the service was okay, but don't lie to me about it, or if something comes up, inform me so I am not surprised. I will try to find someone different for our family in the future.