My mom's best friends husband passed away a few days ago. He is being waked today and I have to say…read morethis is a beautiful service but the funeral home is also as beautiful. I often passed here and wondered how it looked and now i know. Just a quant funeral parlor that reminds me of a time long ago. It is simple enough to hold the at least 100 people here today. It's often a sad occasion but when you have a funeral home that goes above and beyond to make sure the family is comforted, that is amazing to see. I cant speak of the value of this funeral home but I'm sure it's pretty much competitive to others in the area. Just a wonderful service indeed. I thanked them for the kindness they have shown to the patrons. Parking is ample and two sides of the building gave you enough space. Handicapped also, and I was surprised they have many handicap spaces. The kitchen area also will hold a lot of patrons and is very beautifully decorated. Modern with a touch of vintage. I know the family was very happy with the service and that is the important part.

My 94 year old Mother and I met with Sharon today to discuss pre-funeral arrangements for my…read moreMother. Sharon is a GEM. She is very knowledgeable and helpful. Sharon answered all of our questions very thoroughly and covers every detail. She is an excellent listener. We felt respected and we appreciated her patience and understanding.

Beverly Ridge did a phenomenal job for my father's services. They are warm and compassionate, and…read morehelped us through the whole process. Highly recommended.

Excellent services from a family-owned funeral home. Excellent coordination with the funeral…read moredirector in Pasadena CA including transfer of the remains via Southwest Airlines. Exceed all expectations for viewing coordination, expedited mass cards and for graveside preparation at the cemetary. I highly recommend Beverly Ridge Funeral Home.

Very nice and convenient place. We stopped by here to get some flowers and realized they only have…read morethe artificial flowers - which makes sense because of the crazy weather. We bought a few nice gravesite signs for our grandpa, grandma, aunt, and cousin that are at the cemetery across from the shop. Very nice and patient man to assist us while we were so indecisive!

it's a great family owned business with a great selection of flowers and stone…read more Jeff was very helpful and easy to work with. Our monument turned out beautiful.

I feel terrible that I have not gotten around sooner to share my past experiences with you…read more Bob has been taking care of my family's losses for many many years and the love and care that he and his team have given to my family is nothing less then amazing. Every thing they do it truly from the heart. If I could give Bob and hit team a 10, I would! They make a terrible situation easier to go thru. Thank you so much for all you did for all my family members.

It's hard to loose a love one,but loose two within a week apart is more than words can say and it's…read moreyour mom and sister to whom you where very very close to.then you need help navigating the funeral business and insurance companies then hospital and final rest .i check with two others before I called central and from the moment I spoke with Ann I felt the caring,warm,and respectful voice of help.whats the hardest is I'm 2000 miles away and had to get mom and sister back to me for final rest .Ann was as so helpful even the social worker at the hospital said she also Sense the warmth with talking to her about the process for mom and sister.and I knew I made a good choice mom and patty would've been pleased with there handling.they are home and all I had to do answer question fill out online forms,and she and her staff did the rest .thanks you Ann momma and patty is home and at peace knowing I will do what I always done take care of them. Blessings to you and staff Deacon chuck

I have had prior experiences with Smith & Thomas that have been satisfactory. However, when I dealt…read morewith them on a more personal and intimate level in regards to my wife's internment, I was beyond satisfied. They presented my darling Wife to the world as being the beautiful, smiling woman that I fell in love with at Austin High all those years ago. I can't say enough on how the staff helped me through some of the most difficult days of my life. The service was handled with care and professionalism. I thank the entire staff for the way my Neicy was treated! Darryl E. Blackmon

If I could give this place zero stars I personally would. I never experienced the level of…read moredisrespect, disregard and unprofessional from a company until I did business with Smith and Thomas Funeral Home Inc. 1.) In the middle of making my dad's funeral arrangements. My baby sister was in a physical altercation with an employee of Smith and Thomas Funeral Home. No staff members apologized to the family or even attempted to remove the violent employee from the premises. I sadly was in the middle of the physical altercation and I am currently 5 months pregnant. 2.) While making our funeral arrangements the next day. The owner Mary Smith was micromanaging every step of planning process. There was constant calls and she kept demanding to have our life insurance policy brought to her. I believe these matters could have and should have been handle once we left the office. 3.) My father was not dressed in the appropriate attire that I picked out and informed the funeral director of my selection. When I asked a staff member why is my dad dressed that way. They informed me "Oh I don't know, Ms. Smith instructed me, oh there is nothing I can do". My siblings and I were faced with complete disrespect and disregard. It wasn't until I threaded to make a formal complaint that my wishes were taken seriously. 4.) During my father's visitation the owner Mary Smith, verbally attacked me. 5.) At my dad's funeral that same employee Eunice Young who attacked my sister was apart of his funeral service. Mary Smith and her staff had no regard for the disrespect and violence me and my siblings endured. Losing a loved one is a difficult time. Losing a parent is a very hard pill to swallow. A company such as Smith and Thomas Funeral Home who has been in business this long. Should have been more professionally and more respectable. Due to my siblings really wanting to use their services that is the ONLY reason we went with them. Sadly, my father Eric Smith was the vice president of Smith and Thomas Funeral Home. He worked there for 26 years. This establishment found every way possible to constantly disrespect and disregard his children. I highly advise NO ONE to use their services. Please seek peace and use another company. This is a terrible company.

The funeral home and chapel were very nice and clean but the service was terrible. I had my…read morefather's funeral there and they did not come up to me to tell me anything. I had to ask for everything. Where to put food, they didn't play any of my music, the cd with the pictures I had didn't play and they didn't bother to tell me until I was there. I had to ask when the burial was, etc. Not very good service at all.

Very nice people. There probably isn't a more difficult time than trying to take care of the end…read moreof life needs for someone you love. You are definately in good hands with Fullerton Funeral.

From greeting you in the parking lot and helping you park your car and tagging it with the funeral…read morestickers. Holding the door open for you. The decor is neat,orderly, calming and peaceful. Lovely furniture and drapery throughout the place. Everyone knows funerals can be pricey, but this place for the money, makes it a respectful, calming experience at a time of grief.

A very close relative died unexpectedly. It was a total shock to the entire family. While making…read morethe arrangements, Scott walked us through the entire process. He took the time to explain everything very thoroughly. Sounds strange, but he, Sabrina, John and Gino made an otherwise devastating event much more manageable. We were able to properly grieve and not worry about details. Extremely professional and personable service. If I could, I would give them six stars.

It's a difficult time and Hallowell and James helped us so much and thought of every detail…read more Compassionate staff.

Lazy, incompetent Howard fucked up my mother's funeral. Really bad…read more There was to be a local visitation Tuesday at their funeral parlor and her casket was to be shipped via airplane the next day, Wednesday, to a small town 60 miles north of St. Louis for another visitation Thursday evening and her funeral and burial on Friday. It is less than a one-hour flight from Chicago to St. Louis. On Thursday morning, the local Missouri funeral director drove to St. Louis airport to pick up her casket. When he arrived he was informed that my mother was not there. She was in Atlanta!!! It seems that Howard had decided to save himself some time and mileage and send her out of Midway Airport on Delta instead of O'Hare. Or bother to check an airline schedule. Delta did not have any direct flights to St. Louis, only flights that connected through Atlanta, their hub. Other airlines, like American, had numerous daily direct flights out of O'Hare, like the one I took the next day. Delta came up with some excuse at the airport and the director drove the 60-mile trip back home. He stopped by my cousin's house where I was staying and told us the bad news. He did not call, he told us in person. As a result of the intervention of the funeral director in Missouri, the airline was finally able to get her on a morning flight from Atlanta to St. Louis. My mother finally arrived very late Thursday afternoon, and the director drove back to St. Louis. A 120-mile round trip. She arrived in town ONE hour before the scheduled visitation. That, obviously, did not allow adequate time for preparation. When her casket was opened, he found that Howard had stuffed the large (and expensive) floral arrangement into the casket and it had leaked all its water all over her dress. She was soaking wet! The flowers were crushed and dried out and had to be repaired by the local florist. Even before these events transpired, I found Howard to be cold, distant and impersonal. He took off halfway during my mother's visitation and left some elderly couple there. At the time of her local viewing, I was also dismayed and distressed by what she looked like. Extremely poor cosmetic preparation, I had provided numerous photos but the face looked nothing like her. Just terrible. I also paid extra for a hairdresser and it looked like they did nothing more than comb her hair back, The style looked nothing like the photo. Their casket selection was lousy, ugly and overpriced. Fortunately, a couple months earlier I had found a casket on the internet that I think my mother would have been pleased with. Federal law requires funeral homes to accept caskets from outside sources, whether a different established supplier, one you make yourself or one hand-crafted by monks. This is why it is important to make at least some plans in advance, especially since the casket is one costliest items involved in a traditional funeral service and where the funeral home makes most of its money from outrageous mark-ups. The vault is another. When I returned to pick up some paperwork, I confronted Howard who was totally oblivious to the situation. He had not even bothered to follow-up to see if she had arrived. Had it not been for the diligence, persistence and caring of the destination funeral home, the situation would have been a complete disaster. Mother would have been appalled. If I had to do it all over again, I should have found a lawyer and sued the bastards. What should have been a positive memory of a dignified final service for my mother still lingers as a miserable memory.