In January of 2025, we needed to replace our piping for our oil tank to be up to Pennsylania Code. Our oil tank was over 40 years old so we decided to replace the oil tank as well. Our former oil company (a larger company that bought our previous local provider,) gave us a very high quote with no options. We called X-Press Energy and the next day, Rob came by. Our tank, being in the basement was a tricky install. When their technicians arrived, they were able to make the necessary adjustments, install the new tank and remove the old tank all in one day. The service and the office staff listened to our needs and fulfilled upon their promises. We are now with X-Press for our furnace maintenance and oil delivery needs. read more

Their service department went above my expectation to resolve a faulty propane regulator. Vicky in the office is a rockstar thanks

Bill was not receive until past due. They added my name and my son's name to the account illegally. Fraud fraud fraud that's what you can expect read more

I recently reached out to X-press energy and couldn't be more impressed with their customer service team. They were very responsive and friendly. Their technician Rob was great he arrived promptly to inspect our tank and within the hour we had it filled. Their professionalism stood out to me especially after having a negative experience with a different oil company in the area. We will definitely continue using x-press in the future. read more

They signed me up for oil delivery, then 2 days before Xmas, 13degrees out, they refused to fill until i buy a new tank from them. No warning, just cruelty. 13 degrees! Very cruel scheme. read more

If I could give zero stars I would. I was a long time customer. Then they found a tiny leak in the oil tank and sent someone out to give me a quote to replace. Then radio silence. They totally left me hanging. I am tired of having to chase them for my business. Don't deal with these people. They don't care about their customers and will leave you hanging too when you need them read more

This company literally tried to charge my bànk card without my consent! Thankfully it was declined after confirming with my bank. I called them to ask about this issue after I received a bank notice re a declined transaction from xpress energy. This is not the first time they have done this to me. This company believes they can just charge someone's card on file without their authorization! It is INSANE THAT THEY WOULD DARE DO THIS , THEN LIE AND THINK IT IS OK! PLEASE BEWARE! Taking legal action read more

Would give a 0 if I could. I have a service plan to refill my propane for my furnace and water heater. They let my propane run out causing me to lose heat. Then my rheem water heaters fvir burst when It restarted causing me to be without hot water for over a week. All of this in Winter!!! read more

I don't have enough nice things to say about these guy. They are an amazing group. I moved into my new house in the December to find out the my furnace blew after only one use. I needed someone to help with digging out an old oil tank and suppling temporary propane until PECO dug the gas line to my house. They have excellent customer service and communication. And when you call you always talk to someone. Definitely recommend. read more

Outstanding. Next day service for a poorly running AC system on the hottest week of July. John was was friendly, courteous, and above all super competent. He explained everything and had our 21 year old AC system running great in an hour. Good prices, good service can't recommend highly enough! Thanks John! read more

John was fantastic! He came out to give us an estimate and was knowledgeable, thorough and incredibly patient with our questions. We were very impressed! We would highly recommend him. read more

We had an unpleasant experience when we had our oil tank filled without calling the company to do so. I called in to report the mistake and the woman said it was their mistake. She also said fortunately it was a small bill and it wouldn't be too much of an inconvenience for me to pay it. Regardless of the amount, its the principle that she had the audacity to assume that my finances would not be affected by this bill. I would have been willing to work with them if it wasn't for that comment. I refused to pay and welcomed them to come back and get the oil that was delivered. They deleted my account, which is fine because I would not consider using them again. Also her tone and attitude dealing with this situation was not one for customer service. I will take my business elsewhere. read more

Friendly, Responsive, and Competitive . . . exactly what is needed in an energy supplier. When I was left hanging by a bargain supplier they step up with quick service and didn't charge a premium. The sales and customer service are friendly and responsive. The delivery and service team is knowledgable and reliable. Definite thumbs up! read more

Great company. Everyone is pleasant and helpful and their prices are fair. They quickly responded to a problem we had and chreerfully took responsibility for a problem caused by a mistake they made. Thanks!! read more

These guys were great and their prices were very good. This winter (January 2019) my discount delivery service never showed (Thrifty) while it was 10 Degrees outside. We use propane for heat, hot water, cooking and dryer. I called around while (we had been at 10% remaining) running my house on temporary electric heaters and only using the hot water for 5 minute showers with 2 kids. These guys were out the next day to inspect. They dealt with my wife and she said they were very polite and reputable. The very next day the delivery showed up!! All the other companies were at least a week to 10 days with no promises and were slightly arrogant as to us not already being a customer. The irony is that these other companies were also higher in price. I called every company with Propane in their name within a 10 mile radius. I only wished I had called sooner but I also did not realize they supplied propane. They now have a customer for life. read more

Terrible service with xpress energy. Donna the accounts manager is absolutely the worse. no personality at all. Every time I called about having issues with my oil stating my burner wouldn't stay running. All she kept saying: : I have an old tank outside ". No actually there oil was bad. They took no responsibility for there oil. Stay away is all I can say. Find someone else. And on top I was overcharged for the bad oil. read more