Things change. And they have at Surasang. And *not* for the better…read more
I come here EVERY time I visit CDMX. Just as an example, I've been here four times in the past 2 years.
Tonight I decided to bring a date. Worst. Idea. Ever.
First off, we were ignored when we walked in. Finally someone finally came and seated us. My date had never had Korean BBQ & both of us were excited. Him to try it & me to expose what I thought to be one of my favorite restaurants in CDMX.
We decided that I will get the BBQ & he will get the Bi Bim Bop. This way he'll have an opportunity to try 2 different things.
My Spanish is t as good as it should be, but I'm still learning. Thankfully my date is fluent. He asked the waiter if the sides are in included with the BBQ & what they are. The waiter literally said he doesn't know. Seriously? You work there!
He soon brought out the sides, and we excitedly waited for them to bring the portable grill, just as they've done every time before.
What they brought was PRE COOKED beef!! What the actual F??!!?
My friend asked why they brought pre cooked meat when their menu clearly shows raw meat. The waitress who brought the food said that we'd have either had to specifically ASK for the grill, or both of us would've had to ordered the BBQ.
Nowhere on the menú does it say that. The whole idea of Korean BBQ is to cook it yourself. If I wanted precooked beef I could've gone to any restaurant.
It doesn't end there.
We asked for only TWO more side dishes. Sweet potato and kimchi. And the waiter MEVER brought them out.
We gave up on the side dishes and decided to just leave. We asked for the check and even THAT took forever.
And as he took my credit card, for me to pay for something I didn't order, he had the audacity to ask how much of a tip we'd like to leave. Not knowing what he was saying, my friend answered for me.
Nothing.
Frankly he should be happy we paid at all.
Heed my warning and AVOID SURISANG!!!!
It has changed for the worse!! Staff couldn't care less about you, your food, OR what you ordered.
Again: AVOID AVOID AVOID!!!!!!!