Great office experience. Punctual and attentive to patients…read more Highly experienced and skilled eye surgeon.

I took my 80 year old Mother with severe glaucoma to see Dr. LaRoche for a surgical consult. The…read morestaff and his team were very attentive and professional. Dr. LaRoche was patient, took time to examine her and clearly explained options to my mother. His knowledge and caring nature was much appreciated.

I was just at Harlem Vision Center. I ment the whole new staff. Christina is the new Manager. She…read moreand her NEW staff are amazing! They answered all of your questions and then some. They are friendly. They were able to fix a problem I had with glasses that were made at another location. I can't wait to go back and see the finish product which is my new glasses.

I don't care what anyone says about this place, it gets my vote. Yes, it gets crowded and loud and…read moresome of the equipment may be a little outdated, but I've been seen here without judgement in some of the toughest times in life in which I didn't even have private health insurance. When I had difficulty finding a primary care doctor for an annual exam, I still knew I could book an appointment here and at least get my eyes checked and update my prescriptions. It offered me a shred of dignity. The doctors are all knowledgeable and friendly and the front desk staff is lovely and patient. I still returned here today even though I don't live in Harlem and also now have employer-sponsored health insurance. A front desk employee, Solange, patiently explained my benefits and the amount I would be responsible for paying, which was reasonable. She was simply amazing. I know I'll be back next year for my annual exam.

It's very sad that this place is mess now. The office got very busy. extra 15- 45min wait time, and…read moreno bathroom is available at all. Waiting room smells so bad they need to either open the windows a little bit or put something to remove the smells. The assistant didn't write what Dr said. :(

I got "squeezed into" a 9:30am appointment. i arrived 15 minutes early, waited an 1+ hours to be…read moreseen. it begs the question, what even is the point of an appointment? i am actively requesting a new referral to another ophthalmologist, with better luck... still waiting (it's 10:40am, at this point).

Received horrible treatment from the receptionist Janelle who kept telling me her only job is to be…read morea receptionist when clearly I needed assistance about my co pay.. isn't that what they are hired to do? To assist the patient in problem solving? Ridiculous .. Luckily Lourdes was the manager as I had to ask for her myself and I did receive treatment and resolved the issue. The worst past was Janelle still had audacity to talk back to her manager after her manager told her to calm down.. just wow This receptionist can benefit from therapy to process her behavior towards others . I feel so bad for the elders that come here as she probably mistreats them and they unfortunately are limited whether through Spanish spealing or also for lack of advocacy

I have been a clinician for more than 11 years. The most a patient has waited in my clinic is an…read morehour, and when this happens I apologize profusely. When a patient comes into my clinic (regards of distance), time is respected. Today after waiting for 3 hours, I left. This is just bad business. The staff stated that after 1 hour that the doctor is running late, they then said after 2 hours that he is coming soon . But at the 3rd hour (whether or not I took the time off from work ) this is just disrespectful. Here's a hint to the clinician: hire a partner or partners, save the integrity of your business. Another patient said that she was waiting for 4 hours, I can't. Not in 2025....

Dr. Schwartz was very careful and patient with my elderly husband. The practice is well kept and…read moreeveryone is very professional. I trust them absolutely.

Couldn't be better. Extremely clean and well organized and well run and Dr. Elahi is a great…read morecommunicator and extremely caring.

David has taken care of my extremely complex vision for decades. I have always had faith that he…read moreknew the best treatment for me. Once when I called him he said that he was in Hawaii BUT he was helpful from my description of the situation.

This man is a cataract specialist and I believe that he has retired. He was honest, professional…read moreand successful in treatment my condition of conjunctivitis with anti-biotics. I was referred to him by my dermatologist who has retired as well. I believe that he has sold his practice and now serves as Emeritus.

I can't remove the review so I am writing an update. In retrospect I feel Doctor Konrad did her…read morebest. She didn't know how frightened I was. I think she was trying to respect my needs. This eye disease is terrible and I was in a bad place when I wrote this review. I wish I had been provided more information, but I believe the Doctor was trying to honor my wishes at the time. We should all have more grace and patience. Thank you.

This doctor is rude, condescending, uncaring and ran 1 hour late. would not trust her to give care…read more Unhygienic office, also.

Be very careful with billing transparency at this office. We scheduled a routine eye exam and…read moreprovided vision insurance. During the visit, retinal imaging was recommended and we were explicitly told that if it was done that day, it would be covered under the routine vision exam. After the exam was completed, we were informed that the visit was billed as a medical exam, resulting in unexpected out-of-pocket charges due to our medical deductible. Medical insurance was not discussed or verified until after the visit. Only after requesting further information did we receive the billing and diagnosis codes used to justify medical billing. None of the documented diagnoses were discussed with the patient during the exam, nor was it explained that a medical condition was being evaluated or that billing would change as a result. The issue is not the clinical care, but the lack of transparency and misleading communication around insurance coverage and diagnoses. Patients deserve clear, upfront explanations before testing is performed. Based on this experience, we would not return.

Be very clear up front what you will be charged for the appointment. I visited this location before…read morewith different insurance, and this time was surprised to be charged at two different points while there. The first charge made sense - it was for my co-pay which is clearly shown on my insurance card. As I was leaving I was told I needed to pay an additional amount for the "medical portion". The medical portion was apparently seeing the doctor for approximately 5 minutes; it was the shortest amount of time I have spent with an optometrist. This was after going thru a series of four brief tests with an assistant. I called my insurance company and the representative agreed it was not correct. The takeaway was not to go back again. Disappointing because the first time I was there the experience and care were terrific. Seems like they have new practitioners.

The visit to Dr Mark Hornfeld's office was everything a doctor's visit should be. Polite,…read moreprofessional, very short wait, state of the art technology, kind and efficient at the same time. Dr. Hornfeld or his staff explained each procedure and Dr. Hornfeld reviewed all the results with me personally. I will be returning annually for eye exams with Dr. Hornfeld.

this dr. did not make it clear about my new lens for the cattaract procudure…read more I was near-sighted before, Now I need reading glasses. He was not clear about what the results would be. After the procedure he went through a few excuses before telling me what he had done.

Horrible experience. First off they try to rip you off and tell you your insurance doesn't cover…read moreyour glasses but I'm smarter than that so I called my insurance and they confirmed they were lying . When my insurance called them they refused to talk to them and were nasty to me and them on the phone. The staff is disrespectful and nasty!

Worse staff ever took a month to receive contact lenses staff is very disrespectful they run this…read moreplace like a night club