I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

We've been treated by Dr Berger for many years. He , his staff and facilities are top notch. I've…read morehad three colonoscopies and though I can't say I enjoyed them they certainly were easy, painless and quick. I like joking with Dr Berger about the whole thing- he has a dry wit that adds a very cool dimension to an otherwise embarrassing procedure. Dr Berger is a very, very caring doctor and I'd recommend him highly.

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.

I really like Dr Tran. He is warm and welcoming, competent and caring. Sure do wish I could say…read morethe same for his nurse (don't know her name). His PA, Inge Clemmons, is positively pompous, arrogant, and condescending. I am a new patient and am not sure if I will return. Time will tell.

This was a very unpleasant experience. Unfortunately, I…read morenever had the chance to meet this doctor. The staff working for her, as well as the medical office itself, behaved in a very confusing and unprofessional manner. I scheduled an appointment through the patient portal after seeing available dates and times for this doctor. However, within a few minutes, my appointment was automatically canceled. I called to ask what happened and was told that the doctor is no longer accepting new patients. This raises a reasonable question: why are appointment slots being publicly listed online if new patients cannot actually book them? I asked the administrator this exact question, but she simply kept repeating the same phrase like a recording: "The doctor is not accepting new patients." I explained that this explanation is not acceptable. If a doctor truly is not accepting new patients, then available dates and times should not be published at all. Instead of addressing the issue, the receptionist began pushing other random doctors on me. If I wanted to see just any doctor, I would have booked one myself. It was important for me specifically to see this doctor, and that was completely ignored. Overall, this felt like a waste of time and very poor communication. Listing appointment availability that patients cannot actually use is misleading and frustrating.

My father has been seeing Dr Protaziuk for many years. We have found her medical care to be…read moreconsistently excellent. Express your concerns to her clearly, and she helps you to address them. She listens, examines, recommends appropriate tests and therapies, and helps you to get better, and to stay well. She understands that we're human, and gently reminds us of what (we already know) we should be doing for our health. She would be a fine leader of your medical team, and I can highly recommend her

I am 60 years old and haven't been to a gynecologist in 19 years as my primary care physician did…read moremy yearly paps, but after a large mass was seen after ultrasound I was recommended to Dr. Olson. I was terrified and he was extremely gentle and wonderful! I had surgery and him and his staff were the most wonderful team I could have expected. I will never go anywhere else. The nursing staff at Edwards Hospital is the greatest staff I have ever experienced. Thank you all for making my surgery and removal of a grapefruit size mass the easiest most caring experience at a hospital I have ever had. Much Thanks to you all!

Sensitivity to women's health issues is something I expected, given their name. However, I found…read moreeverything to be a little gruff and rough around the edges when in regards to customer service amd bedside manner. I brought my daughter here a few times and decided to look elsewhere. Maybe it's the right fit for some, but we weren't very comfortable. On the positive side, it was fairly easy to get appointments.

I have been going to Dr Barb for years. She is a caring physician. She listens to my concerns and…read moregives good advice or prescribes the meds necessary to get you back to good health. The wait time in her office is not long either and you're seen close to your appointment time. She has referred me to specialists when needed as well. I've only seen Becky once when Dr Barb was unavailable and my experience was good with her. Dr Barb was my dad's physician and went above and beyond for him especially the week he passed. I cannot say enough good things about her and how much she helped him and us near the end of his life.

very quick and willing to help nice doctors and staff as well and they actually listen and work…read morewith you

I have been coming to Fox Valley Family practice for many years. Dr. Kinsella who is my primary…read moredoctor has her practice here. The one thing that I enjoy about Dr. Kinsella is that I can talk to her about anything. I feel very comfortable around her. She knows her stuff. I called her practice yesterday for a possible ear infection and the appointment procedure was very fast and easy to arrange over the phone. I was able to get in the next day. Her staff is always friendly and organized. She has a sizeable waiting room with magazines and a few televisions. The wait was approx 5 min but can vary depending the time and if its the flu season. Kinsella will be my doctor as long as she's in practice. So many doctors just look at your chart, your history, throw some pills at you and kick you out the door. Dr. Kinsella listens to you and treats you with unique care and patience that is rarely seen these days. I do have an ear infection and I'm looking forward to a fast recovery thanks to Dr. Kinsella.

Dr stalter took me on after another doctor retired. All he has done is take pain meds away yet…read moreoffer no help or even care that I am in constant pain. Steer clear of this place

Amazing physician who takes the time to listen and investigate your problems. Educated and kind…read morewith great support staff

My daughter and I both saw Dr. Oswald. I was extremely disappointed in the care that we received…read more My daughter has been having major medical issues over the last year. Dr. Oswald and her nurse were condescending during multiple contacts and told me that I was inventing her symptoms and refused to discuss treatment options. Dr. Oswald was often rushed and didn't have time to finish appointments and prescribed me a medication that I did not need while rushing out the door. She also prescribed a medication for my daughter that was not the FDA approved medication for the medical issue that she was experiencing.