I've worked with a number of real estate agents across the country and Matt is one of the best…read morethere is! I was out of state, dealing with a very complicated property that had a number of challenges, including legal/ probabte, necessary upgrades, and an RV sitting in the driveway that desperately needed to be moved before any substantive work or progress could be done. Needless to say, Matt quarterbacked all of these challenges and was an incredible thought partner throughout - even helped me find a buyer for the RV and met mechanics on-site to get it running. This was clearly above and beyond and am confident knowing that we would have had a very different, and markedly poorer outcome, had he not jumped in to help out. Being clear across the country from me should have been a formidable challenge given the above, but Matt always felt like he was my next door neighbor. In a world where everything feels much more transactional, Matt reminded me that there still are amazing contractors out there that truly care about their clients and maximizing their best outcome. If you're even considering buying or selling your home, I'd highly, highly recommend connecting with Matt. He's among the best anywhere in the US.

This last move cross country was a battle to sell our old house, and land a new one. Our selling…read moreagent was not at all the professional she portrayed herself as, and wasn't representing me or my values. Then we reached for someone to represent us in our destination state, so all communication was through late evening calls or texts. It was just luck we got Heather. Lete just say if something was out of our hands and could go wrong, it did. Heather made herself available even with our late evening work schedule, she always picked up the phone. We had late night urgent looking for new houses, and she was on our side the whole time. I feel like I've never met an agent who puts the type of passion in their work that I saw in, Heather. It was a rough purchase and we couldn't even bring ourselves to be overjoyed about our new house. Heather worked some agent magic, idk, and between her and her team we didn't have to stay in that hotel very long. We got the house we originally wanted, and her team made sure we could afford it. We love everything about this house now, and I think of Heather every time I pull the car behind the house, because she paid for the gate that we were planning on buying to keep the pets in. It was the best surprise, because with all that went wrong, we were glad we had someone we could count on. I highly recommend this agent if you're looking for someone that has answers to questions, if she doesn't she'll get them. I'm not sure things would have worked out if it wasn't for Heather.

I have been doing business with SunWorld Group for many years. I am very happy with their responses…read moreto many rental issues, I had over the years, and SunWorld actions were always professional and timely. Thank you, Paul and the whole staff. I highly recommend their services.

Did not do what they were hired and paid to do. Lease not put in place. Rent was not increased…read morechoosing is $2000. Inspection report did not include any issues noticed during walk through. When concerns with new roof work they managed were brought to their attention they had a company not certified in the roof type look at it, they said it would hand to be completely redone, then said it was fine. When I terminated agreement early due to these issues, I had to go to mediation with BBB before they would agree to document and partial refund.

After my mother and I tried to look at a few homes without an agent and were unsuccessful... My…read moreMother was lucky enough to meet Scott Foister. He was the only agent who really took his time to help my mother and I find a home. He even helped my mother with her current home. He is extremly honest and very patient. It has been difficult because a lot of people have trouble understanding and communicating with my mother because of her accent and cultural differences. He is just an all around good guy who goes the extra mile to make sure his clients best interests are protected. He did an amazing job at explaining the whole process and giving us reassurance that we were in good hands. Even though we are not buying a big fancy expensive home Scott really made us feel like we were his top priority. We are so thankful to be working with Scott Foister! I recommend Scott Foister to anyone who is looking for knowledgeable, kind, and very caring real estate agent who is going to go the extra mile for them!

Shay Howsmon on Mike's team helped us with the purchase of our home. We can't say enough about…read moreShay. She is professional, great communicator and very responsive when we had questions. Buying a house is really stressful and she was very calm and had resources at her fingertips to make the experience as seamless as possible. We lived 3 hours away from our new house and when we couldn't physically be present, we always felt confidant in Shay handling the situation. Thank you Shay!

I purchased a home listed by this brokerage, and I strongly encourage prospective buyers to proceed…read morewith extreme caution. My experience was defined by inaccurate disclosures, poor communication, and a complete refusal to take responsibility when serious problems came to light after closing. During the transaction, we were repeatedly told that the property had a holding tank between the house and the sewer system and that it was not a septic system. That representation was also made on the legally required Form 17 seller disclosure. A few months after moving in, the system failed and we learned that the property does, in fact, have a septic system - along with the maintenance obligations and repair costs that come with it. When we contacted the brokerage to notify them of the inaccurate disclosures and give them an opportunity to resolve the issue, they refused to meaningfully address it. We are now being forced to pursue legal action simply to recover costs that resulted from information that should have been disclosed correctly in the first place. Mistakes can happen in real estate transactions. What made this experience especially troubling was the combination of materially inaccurate property information and the complete unwillingness to take responsibility afterward. Buyers rely on disclosures to make informed decisions about what is likely the largest purchase of their lives. Based on my experience, I would strongly advise anyone considering one of this brokerage's listings to independently verify every material detail before closing. Edit in response to reply from agent: Your response only reinforces my concerns. If Keller Williams truly took professional responsibility, ethical disclosures, and good-faith conduct seriously, the response to a materially inaccurate disclosure about a septic system would have been an effort to resolve the problem - not a generic public relations statement declining to address it. Buyers can and should judge for themselves whether refusing to meaningfully correct a major disclosure failure reflects the "professional service" and "ethical practices" you claim.

I recently decided to refinance my house due to the incredibly low interest rates. Scott answered…read moreall my questions and helped me get the loan right for me. Scott was able to get our loan closed early saving us a few thousand dollars in interest, in addition closing early lowered our total loan amount. The best part is with this new loan my family will save close to $90,000 over the life of our loan. I highly recommend Scott! Misty

I had some challenges in my application but Scott assured me that it would be no problem...Scott…read morewas knowledgeable and was able to get my loan closed in 30 days...Unheard of!...I called Scott on Friday night at 9:30pm and he ANSWERED his phone. I needed Scott to get me a pre-qualification letter on a Sunday afternoon. I called him and he answered his phone and got me a letter within 15 minutes!! The BEST loan guy I have ever used and I have had 12 mortgages in my life. I have referred my son to Scott and I am working on a refinance loan with him on a townhouse I own. He is the best!!

One the best decisions you can make is choosing Thomas! Last week we closed on a house in a very…read moredesirable neighborhood and town with multiple offers on this house. Thomas knew just how to make our offer standout in desirable ways. He was also very helpful in negotiations and getting us everything we wanted fixed or paid for. Experienced, easy to talk to, and hard working.

We researched a few alternative companies and we are very happy that we chose to proceed with…read moreHiLine Homes. After speaking with Michael at the Woodland model home, and checking out a couple more of their model homes, we were impressed with the floor plans and quality. The rooms are so spacious and comfortable. The HiLine team was great to work with. Michael was pleasant, and thorough. He explained all the available options and was able to answer all our questions. Wes, our project manager, was also great to work with. He was always responsive and willing to help us with any questions or issues that we had. He answered all our phone calls and texts and that had to be a chore at times. We love our home, it is well built, beautiful and we are very happy with it.

I bought a piece of land up in Trout Lake five years ago and have been eager to build my retirement…read morehome there. I found Hiline and was excited because it was in my price range. I picked the 1780 home because I like the way the front looked after I got my permit and financing. I was eager to get ready. It was June 2024 and I told Hiline we can only start this year if you can get the roof on by November 1. if you know Trout Lake after November 1, the snow starts falling and it makes it very difficult to do anything. I said "if you can't get the roof on by November 1, we'll start in April". I was given a verbal assurance that they can get it done and so it began. There was a fire up there that delayed a little bit, but it shouldn't have affected my build because we weren't in the evacuation zone. It was slow going from the very beginning, but I was still assured he can get it done by November 1. The foundation went in and then the framers showed up. I was up at the property every Friday and I think I've only seen the framers once the entire time. Yet again, I was assured it will be done by November 1. there be times I'd go up and see no work done from the previous week. When I started, they told me with new Washington laws say they can't put can lights in. I walk over to my neighbor's house to look at their build and found that they were using can lights. I called the state Electrical Inspector to find out it was legal to use can lights. I called them and they said it was a misunderstanding. They're just trying to make a good seal so they can pass their door seal test. They were not willing to work with me about putting can lights in. I wanted to put a fireplace in but again they're not gonna put a hole in the roof cause they wanted to pass their test. They said they can get their guy out there to lay out the hole so later I can put the chimney in. that never happened. I made it a point not to be the reason the house build would be delayed. Septic, power,and water were ready to go. He called and told me foundation is done and it needs to be backfilled before the framers showed up. I had it done in two days. I made sure that there was no snow around the house. The streets were plowed by the county. They never made their November 1 deadline. Started to rain and snow, and my lumber was laying in the mud. The exposed wood timbers was put in place with muddy footprints all over it. I asked Hiline "is that finished product". They said "yes, you can just pressure washer and sand it." I was shocked that that was finished product and turned over to me. Part of this build was saving money by doing my own building trash pick up. I guess the workers thought they could just throw cigarettes, pop cans, and lunch trash in my bushes. I thought that was very disrespectful. Part of the reason I picked that plan was exposed wood front. If you looked at the pictures on their website or in their catalog, it showed the supports were exposed wood. when I saw the 6 x 6 treated post, I asked "Why am I not getting the nice Unfinished look". they said that's what you paid for and that the pictures on the website were incorrect. To me that's false advertising. By the way, I don't recommend the model 1780. The quality of wood they use in the front is pretty low. The roof finally got put on the eve of Christmas Eve. Two months late. in that time my house got soaking wet, the lumber was muddy. no matter what I do you're not gonna dry that out with the temperature outside of 17°. So the next three months, I did my best to dry that house out. April came around and it was time to insulate and sheet rock the house. I must give credit to the sheet rockers. They did an excellent job. I was very impressed. The house got so wet and sat, mold started growing underneath the house. I had to get under there and spray the entire thing before they could insulate. Their delays cost me money. The criticism I have with the builder is that he's not very proactive. He reacts to each situation. For example , schedule the next contractor out as soon as their schedule fits and when that contractor is done, he'll plan the next guy to come in on their timeline. which really draws out the project. He needed me to put in the microwave range vent. He called me during my work week and told me I needed to get up there the next day so that the carpenter can finish. A 2 hour drive, one way. How about telling me a week before. I could've finished up that weekend I was up there. The house build was delayed by two months. I was financially penalized by my bank for being late on the build . Again, Their delays cost me money. The county gave me occupancy to live in the house, but I'm still sanding the front because of the dirt ingrained in the lumber. Hopefully I'll be able to stain it this fall.