Greeted quickly by Mr Overstreet, who made us feel at home with his team. I believe this was a good…read moredecision to use his team as my All State point of contact. Also his team quoted me $700 less than another company for my home insurance.

We've been doing business with Ed Overstreet's Allstate company for over 30 years. The service he…read moreprovides is 2nd to none. We would highly recommend him for all your insurance needs.

Nice store and friendly staff but why come in? Is your Internet down? Is you phone broken? Waste of…read moretime.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Crestview, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. One of the things I like best about working with Allstate is the variety of products and services I can offer my customers. More than insurance, I can offer a variety of solutions to address their financial needs - such as saving for a child's education or retirement. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

I waited until the last second as usual because I was dreading trying to find new car insurance…read moresince moving from Montana. I contacted Acceptance first because of their customer reviews online. I called and spoke with Nyra. After no more than 5 minutes on the phone, she said she'd have something for me within the hour. She called me back 3 minutes later with a quote!!!! The entire transaction took less than 20 minutes, start to finish, from the comfort of my home and I'm now set up with Florida car insurance at an amazing rate, insurance cards in hand!!! I didn't realize customer service like this existed anymore. I'm forever grateful to Nyra and Acceptance insurance for making this such an unbelievably easy task and such a pleasant "welcome to Florida" experience! Thank you!!!

What an amazing experience with Nyra here at the Milton location. We originally purchased insurance…read morevia online through the Acceptance website and needed to update certain information. Instead of calling a phone representative, we chose to go straight to the source in a Milton location and had the wonderful opportunity to meet Nyra. She was genuinely helpful along with having such a great personality and demeanor. Nyra assisted us and went above and beyond for our needs. I would and will recommend this company and location to all of our friends. Thank you Nyra for being so amazing.

I started with State Farm about 5 years ago, I own a 2018 Jeep Wrangler which is a magnet for rocks…read moreresulting in windshield replacements. To date May 2026 I have replaced 6 windshields in the Jeep alone. I place 2 claims with State Farm and one windshield replacement on Class A Motorhome in a 2 year timeframe. Also I had an accident, State Farm determined me to be at fault.

Ann Teel Hatcher and the others here have always helped me with a smile. I've had 5 claims over the…read morepast 30 years. State Farm has actually been like a good neighbor to me.

Positively the best insurance company I've ever dealt with. They provide the best possible coverage…read moreto meet your insurance needs, and at the lowest prices. They stay in touch, and solve any problems that may arise with your insurance policies. I've been an MEG client for 20 years, and am an extremely satisfied customer.

My wife and I have been clients for nearly 20 years; all by phone and email. Service has been…read moregreat; just had a very productive phone chat this week ... very friendly and very informative. John Burdiss

Finally left State Farm with my Auto insurance. They are nice and polite but their concern about…read morehigh rates were never addressed when they raised the rates every 6 months for 18-month time frame. I think it was about 40% higher than when I started 18 months earlier. I will admit, that I called them each time or they called me to inform me of the rate increase and I went full left field unprofessionally and basically yelled at the nice ladies I spoke to. I'm retired Air Force and 60 years old. Never had an accident and there needs to be great discounts for people who do it right and pay attention on the road. For your office, I apologize for my rudeness but not this review. I got my insurance nearly 45% less with Geico now. We save $100 per month now. This last time when I asked to cancel I was told if they dropped the price would I stay.... REALLY They should have done that when they raised it 18 months ago the first time. The other detail that people need to know is that State farms doesn't do 1-year policies anymore. They do renewals every six months and the only reason for that is that they can raise rates sooner instead of waiting for the one year to raise. It's worth checking around for better rates people.

Tiffany Woodham is a super lady....so professional and helpful....She has always been so helpful in…read moremy insurance needs...

TOTAL RIP OFF!!! I canceled all policies with them months ago, and they STILL started a new policy…read moreon my property and tried to blame it on the company they put me with ( they said they had no choice, which is BS). Now I have to wait for the money they stole for the policy I am getting, which is the same coverage and $2000 less--another reason not to use this company. What really sucks is now I have to pay out of pocket for he new policy while I wait for them to snail mail my money so my escrow does not get screwed up again by this company.

Just had another great experience with this company. Bronson set us up with homeowners insurance…read morewith a new home purchase. He answered every question, searched for the best plan and was very patient, while we dealt with closing dates, etc. Always the best customer service from this group. I highly recommend Dave Morrow - Allstate insurance!

I was VERY surprised to see this rating for Niceville Insurance. We have been a customer since we…read moremoved to Niceville in December of 2021 and have nothing short of excellent service, prompt return of calls, and a tremendous cost savings in the policies they have provided. We highly recommend them!

I have used Niceville Insurance since December 2021 and I very happy with their service and…read morecommunications. We would definitely recommend them to anyone looking for insurance.

I was able to keep my mother's same insurance policy and save $800…read more This company will work hard to help you find the insurance you want at the best price. I am so grateful. Thank you, Florida Insurance Agency. And a special thanks to Laura, she is indeed an asset to this company. Highly recommended. Thanks again.

I sold my house in October. After numerous inquiries I am still awaiting my refund check from my…read morehomeowners policy as of Dec 15th. *update 12/16 got a call yesterday from company that check might be overnighted/reissued Today another call that Heritage would not overnight but would reissue said check. Wait another week and see if it shows up. *they stated they dont have any control over company they write with...I could call them...uggg..frustrating. Bestows a feeling of confidence...right.

Great agency goes above and beyond. The agent actually meet me outside normal business hours to…read morecomplete my life insurance application.

Best Price, Saved me thousands of dollars per year on car insurance - Don't waste time calling…read moreother places, They are significantly less than everyone else