1. Barber Surgeons Guild

    1. Barber Surgeons Guild

    0

    West Hollywood, CA

    Cancel

    Open app

    Search

    Barber Surgeons Guild

    4.8 (193 reviews)
    Open 10:00 am - 6:00 pm

    Request an appointment

    Response time

    7 hours

    Response rate

    100%

    Services - Barber Surgeons Guild

    Barber Surgeons Guild Photos

    You might also consider

    Recommended Reviews - Barber Surgeons Guild

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    LOVE THIS SCALP TREATMENT...GREAT FOR GETTING READY FOR PRP!!!!
    Cory N.

    I've been going to The Barber Surgeon in West Hollywood for a while now, and I have to say, they've completely transformed my hair. I was feeling pretty insecure about it as I approach 40--honestly, being a self-conscious, narcissistic gay man, my hair is everything to me! The PRP treatments and scalp treatments they offer have made a noticeable difference. My hair is about 60% fuller now, and I couldn't be happier with the results. What's even better is that I no longer have to take Propecia or Viviscal thanks to their daily hair pills. These pills have helped maintain my results and keep my hair strong without the hassle of those other products. I highly recommend them to my clients because they're not only experts in hair restoration but also genuinely care about making you feel confident. If you're worried about your hair thinning or just want to improve its overall health, this place is the best in West Hollywood. I'll definitely be sticking with them!

    Before Transplant
    Patrick R.

    I recently had been searching for a place to have a hair transplant procedure and the industry in Southern California is sporadic with pricing and information regarding the procedure. My fiancée had let me know about this place through the Try Guys Video and I was reluctant at first because I thought they would be way over budget or not able to satisfy my needs. I did schedule a consultation with Travis and he was kind, informative, and even shared he had his hair transplant done here prior. Although, I had done consultations with other places, not one of them made me feel as comfortable and have the care that every single person working at Barber Surgeons Guild gave to me and every customer I saw go there. I decided to get my transplant done there on September 23rd, 2024 and today is my 12th day post procedure. The experience was phenomenal from the information given to me about what to do before the procedure, to not feeling pain basically at all when I was getting the procedure, to the post operation care that they gave me. They all are outstanding at their jobs and deserve the praise. Rodney, the Clinical Manager who assisted Laurent, the Physician Assistant both did an amazing job on structuring my hairline and giving me exactly what I was looking for with my transplant. Melissa at the front desk is helpful with scheduling everything and Travis is the go to person on helping you land your transplant day as well as the information regarding the procedure. I also had two techs who both were so kind and perfect at putting in the grafts. The entire team had a great system in place and the whole process took about 8-9 hours. Laurent is perfect at his craft with hair transplants and is so down to earth. I recommend him if you are looking to get a hair transplant. I ended up getting around 2,500 grafts which I believe was perfect for what I need at this moment. Here are a couple pictures of today 12 days after the procedure and a before picture. I also am on oral Finasteride and oral Minoxidil which both were started 1 month prior to the surgery and was on topical minoxidil for 5 years prior. I will update the pictures as the year goes on to show my final results at 1 year post operation.

    Storefront and entrance. Beautifully preserved architecture!
    Ashley A.

    Such a beautifully curated, upscale "vintage" space. Really adore every detail of the decor and the setup of each barber's station is so chic and well kept. I was looking for a spa-like experience for my husband this holiday. This place is absolutely perfect!!!!! Jennifer was so sweet and knowledgeable. She answered all my questions confidently and gave the best recommendations. Her hospitality was truly so genuine, and she testified how experienced the master barbers are grooming clients to look and feel their absolute best. I can't wait to bring my husband here! He's going to love it.

    Evan X.

    Got the hair transplant procedure done a year ago and it turned out great. I'm more confident to rock some back combed hairstyle after getting the surgery and it looks very natural lol, hard to tell I have the surgery done. Also I enjoyed the interaction with staffs and doctors during the process and post checkup. highly recommend barbers surgeons guild if you are looking for hair transplant procedure. Pretty good haircut too, nice hair cut and comes with some mini massage

    Justin G.

    Was referred to Barbers Guild by a good friend and have no plans to go anywhere else in the future! I am very particular about my hair and haircuts and since making to LA last fall, haven't had the best luck finding a good barber until now. Entire experience from walking in and being greeted by Jeffrey and the front desk team to the haircut itself was top tier service. The entire team was attentive to my needs from offering water, cold brew, and beer / wine to my barber / stylist Roswell, who took the time to review my hair, asked me questions about what I wanted, and even took the time to pull up pictures to show me recommendations. Hot shave at the end was an awesome touch. Haircut turned out amazing and I walked out feeling great. Definitely a go to in LA for a good cut.

    freshly faded
    Daniel F.

    A good fade haircut and beard trim can wield a powerful impact on a man's appearance and confidence. It's not just about grooming; it's a statement of personal style and attention to detail. A well-executed fade and trim can enhance facial features, create a polished look, and boost self-esteem. It's not just a haircut; it's a confidence booster that reflects a man's commitment to looking and feeling his best. Walking into a vintage barber shop with a hot towel shave vibe feels like stepping back in time with a touch of class. The cozy setup, classic chairs, and the whole old-school grooming routine give off a cool, laid-back vibe. And the hot towel shave? It's like treating yourself to some top-notch relaxation and grooming goodness. Jeffery and Michelle, the dynamic duo at the front desk, bring a perfect blend of fun, knowledge, and cool vibes to the barber shop. Michelle with her infectious humor, always keeps the atmosphere lively making every visit feel like catching up with an old friend. jeffery on the other hand, exudes a cool and collected demeanor. His extensive knowledge about the latest grooming trends and products makes him the go-to source for style advice. Together, they create a welcoming environment where clients not only leave looking sharp but also feeling like part of a community. Dr Rome could have just taken my business and gave me a hair transplant but instead is exhausting every method of treatment before surgery and i'm loving the results. He really cares about his patients. Having your hair regrowth monitored by the same steam who oversee haircuts and other treatments as well as perform procedures give you a sense of continuity and personalized care. It gives a unique connection between your grooming routine and the professionals overseeing your hair restoration, enhancing the overall experience with specialized insights and attention to detail. 10/10 recommend

    Hair Serum
    Valerie R.

    I have been using their hair products for about four months - the Serum pictured - along with the shampoo and conditioner - and I'm happy to report my hair thinning has improved so much! I can now wear my hair down without feeling self conscious; something in this four year journey (Endlessly searching for the right products, enduring monthly injections, wasting time and money on products that did not work) I didn't think I'd ever be able to do again. It's not perfect, but it's a thousand times better. Big plus - the products smell amazing, the serum is not oily and it's a simple system to use. I added a before - which is about 3 years ago and today so you can see the difference in my hair. #happyhead = #happycustomer

    Results of hair transplant June 2023

    The images speak for themselves. Photo of Procedure 6/27/23 and my results 18 months later. This is the result of a hair transplant at Barber Surgeons Guild with Dr Rome. While they offered a revision I will not be taking them up on it because I do not believe they have the ability to successfully improve my results. Improper handling of grafts, low graft count, and general lack of expertise using ARTAS machine can also be the reason for poor outcome. Thanks Dr Rome!

    The entire section that was supposed to be "full".

    I underwent a hair transplant at Barbers Surgeon Guild about 3.5 years ago, enticed by their persuasive professionalism and promise of expertise. However, I deeply regret not sticking to my original plan of getting the procedure done in Turkey. From the outset, my experience with BSG was subpar. Despite an additional appointment to add more hair after a year and a half, the results are far from satisfactory. My hair remains patchy, with persistent bald spots that make it look anything but full. Comparing this to friends who opted for hair transplants in Turkey, some with more severe balding issues, their heads are now graced with thick, natural-looking hair within a year's time. In contrast, I feel embarrassed by the outcome of my transplant. It's almost as if BSG cut corners with grafts and neglected to achieve the fullness I was promised. The transplanted hair itself is messy and far from natural in appearance. It's a disappointment beyond words, almost like experiencing the definition of 'hair plugs' firsthand. After 3.5 years I either shave my head completely or wear a hat everywhere I go. I went through so much money and physical pain between two treatments and this is what I am left with. I have been holding this in for a long time because BGS has some really nice people, especially the owner, but this is so upsetting.

    This is my before and after
    Dan C.

    I had the procedure done about a year and half ago and it was the best thing I could done. It gave me my hair cut back, I don't have to wear a hat everywhere I got additional confidence back. It was a very good investment. I would highly recommend barbers surgeons guild. They were very professional, friendly, I can't think of anything they could of done better. They got financing which always helps, if your thinking about doing it, I would highly encourage you to do it. I was skeptical for a long time so I I held off and I wish I'd wouldn't of.

    I regularly get my cuts during the work week, so I was on the hunt for a new barber since I no longer worked on the west side. I stumbled upon the Barber's Surgeon's Guild in West Hollywood by way of referral. I was a bit resilient since they are known to be a clinic for hair restoration services, but I decided to give them a try regardless. I'm so glad I trusted my gut instinct because they are absolutely GREAT! The whole experience was top notch. Not only are their barbers super talented (shout out to Blake and Caseya), but the customer service is exemplary from beginning to end. The minute you walk in, you're welcomed by Jeff and Michelle, and they don't give you the typical Los Angeles pretentious attitude that a lot of front desk staff in this city give you. They even offer you yummy cold brew coffee that they have on tap! Good vibes, good energy, talented barbers! That's all you need. I will definitely be a repeat customer.

    I was very very nervous to walk in to BSG a year ago. I had some serious insecurities about my hair and hairline, and I felt old and ugly and very insecure without a hat on. Dr Rome and his team immediately made me feel at ease, especially Travis, the employee who did my intake. We discussed a few different options and I never felt pressured to take one over the other. Ultimately, we decided to go with surgery and PRP follow up, as well as start me on meds. After the procedure I felt some real regret initially because it was a huge step and I had a lot of anxiety, but I was told (before the procedure - they gave me a heads up) that that was normal, and that the first three months are hard to wait through while you go through the shedding and initial growth process. Saying "it was worth it" is the biggest understatement - I feel like I have a huge weight off of my shoulders and, after a year, I have WILLINGLY gone out without a hat on for the first time in over a decade. I can't thank Dr Rome and his team enough for the care and professionalism they've showed me. This was one of the best medical decisions I've ever made, not just for my physical appearance, but for my mental health as well. I'm just stunned at my results. Couldn't be happier. Thank you SO MUCH!

    Post haircut
    Kartik K.

    Great place filled with warm people and a great place to get a haircut. Sara was patient and kind to understand the haircut that I wanted and highly skilled to deliver.

    Vintage motorcycle in the middle of the shop!

    See all

    12 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay B.
    1
    26
    5

    5 months ago

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 0

    29 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Evan X.
    130
    70
    49

    3 years ago

    Business owner information

    Photo of Dr. Justin R.

    Dr. Justin R.

    Thanks, Evan, for sharing your results! Looking good!!

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Edward O.
    1
    120
    10

    2 years ago

    Business owner information

    Photo of Beth G.

    Beth G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel F.
    263
    60
    112

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jennifer S.

    Jennifer S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dr. Justin R.

    Dr. Justin R.

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1
    Photo of David B.
    551
    21
    24

    3 years ago

    Business owner information

    Photo of Dr. Justin R.

    Dr. Justin R.

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Joel W.
    218
    1
    0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Dan C.
    57
    19
    39

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Alex R.
    220
    5
    0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Dr. Justin R.

    Dr. Justin R.

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Beth G.

    Beth G.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Dr. Justin R.

    Dr. Justin R.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2
    Photo of Josh C.
    223
    4
    1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary P.
    57
    27
    1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Mark G.
    71
    19
    2

    4 years ago

    Business owner information

    Photo of Jennifer S.

    Jennifer S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Beth G.

    Beth G.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jon G.
    132
    35
    21

    5 years ago

    Business owner information

    Photo of MarQuis R.

    MarQuis R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Neo G.
    0
    19
    9

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Alexia D.

    Alexia D.

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Blake is the man, highly recommend! Gave me great consultation on my haircut and did an amazing job. Everyone here was super nice!

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Barber Surgeons Guild

    Do you shave girl's hair?

    Hi Holly - Yes, our barbers are masters with razors. Please call our office at (310) 975-7094 to share the details of the shave (full or partial head) and they can determine which appointment type to confirm for you.

    How much for a regular haircut?

    $65

    View All 4 Questions

    Review Highlights - Barber Surgeons Guild

    When Blake started working on my hair, he understood exactly what I wanted and how to cut it.

    Mentioned in 35 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hair Loss Centers 3,940 times last month within 15 miles of this business.

    Verify this business

    Beauty Vault Med Spa - Beauty Vault Medical Spa in West Hollywood, CA.

    Beauty Vault Med Spa

    5.0(68 reviews)
    2.0 mi
    $$
    Certified professionals
    Offers customized solutions

    Not my first time getting microneedling but I'd have to say it was the LEAST painful experience and…read moreoverall I loved it! The minute you walk into the office, you are greeted by a friendly receptionist and they offer you a drink. The whole check in process including filling out the forms on the iPad was smooth and stress free. I found this place online and came across an ad where they were promoting a sale for microneedling. And you know how much I love to save when it comes to skincare treatments! Loved the price and the review so I've decided to give them a try. Glad I did because this office is super cleaned, well organized, great staff and a 5 star experience! Easy parking and even a Trader Joe's to shop after your treatment! Good location!

    The appointment was super easy to make online and parking was labeled clearly and straightforward…read moreto find in the underground garage with the first hour free with validation. The space is absolutely gorgeous and clean, right off the elevator from the parking garage. Amanda at the front was super friendly, personable, and helpful with my questions. I was offered a beverage from a variety of choices as soon as I walked in. Shira took care of the microneedling procedure and was extremely kind and kept checking if I felt any pain throughout the process which really calmed my nerves for my first time. She went over each area as she went through which was really reassuring so I knew what to expect and was very thorough in explaining and providing aftercare. I had the best possible first microneedling experience I could have had here despite being nervous at first but Amanda and Shira really made me feel at ease and I will absolutely trust them again with my next treatment!

    Photos
    Beauty Vault Med Spa - Beauty Vault Medical Spa in West Hollywood, CA.

    Beauty Vault Medical Spa in West Hollywood, CA.

    Beauty Vault Med Spa - Beauty Vault Medical Spa in West Hollywood, CA.

    Beauty Vault Medical Spa in West Hollywood, CA.

    Beauty Vault Med Spa - Beauty Vault Medical Spa in West Hollywood, CA.

    See all

    Beauty Vault Medical Spa in West Hollywood, CA.

    Cienega Med Spa - Our Modern Mona mural

    Cienega Med Spa

    4.6(1.2k reviews)
    0.6 miBeverly Grove
    $$
    Free parking
    Free consultations

    Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

    I had a very concerning experience with this spa. Based on the medical opinion of three other…read morephysicians, I was provided medical treatment that was unnecessary, and I experienced serious side effects afterward. When I reached out for help and tried to explain what was happening, the spa refused to provide any meaningful assistance. What made the situation worse was the way I was treated when I called. The receptionist was dismissive, refused to listen or understand the seriousness of my concerns, and ultimately hung up on me. And stated that the advice of my General Doctors is just his basic opinion. For a business providing medical or wellness-related treatments, that kind of response is unacceptable.I would not recommend this spa to anyone seeking responsible care, proper follow up, or basic professionalism when something goes wrong.

    Photos
    Cienega Med Spa - Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

    Our lush Iv room with Zero Gravity energy pods available to use at no extra cost!

    Cienega Med Spa
    Cienega Med Spa

    See all

    Skinic - Lobby

    Skinic

    4.7(30 reviews)
    0.6 mi

    I will be going back to Skinic, and specifically to Anna, for as long as I possibly can. I got the…read moreMiracle Body Sculpt + Face Sculpt two days ago, have already gotten TWO compliments on my arms, and have recommended Anna and Skinic to two different people since. I genuinely feel beautiful. A little backstory because the context is important: I originally came to Skinic for lymphatic drainage the day before a trip and the treatment itself was incredible. Like 10/5 stars. I was SO relaxed afterward I felt like I was floating. Right after my treatment, Cassie, the manager, was incredibly kind and gave me tea, sat me down in her office, and asked how everything went. I was telling her how amazing it was, and then the conversation shifted into a package offer. I know this is normal in the beauty/wellness industry, but for me personally, it immediately took me out of the blissful state I was in. I just wanted to leave and bask in how good I felt. It bothered me enough that I actually came back inside and told her. I was emotional that day and definitely passionate about how much it had affected my experience, but the actual service had been so good that I wanted to be honest about the one thing that took away from it. We ended up really hearing and empathizing with each other. Cassie wanted to make it right and invited me to come back after my trip for the exact same treatment, completely complimentary. So when I got back from my trip, I came in for the treatment. Cassie greeted me with so much warmth and told me it was going to be the best massage of my life. And it absolutely was. No exaggeration. Anna is unbelievable. She told me she's been doing lymphatic drainage for about four years, but I would have guessed 10+. She showed me what a real lymphatic drainage treatment is supposed to feel like. I'm naturally inquisitive, so she explained the different lymph points and how the lymphatic system works as she went. When she was working on my stomach, I could actually hear and feel the fluid moving. It was WILD. By the time she finished, I immediately felt lighter and flatter. I had also told her my legs were sore from a workout. Without me having to ask her to adjust anything, she picked up on every tiny flinch or moment of tension in my body and changed her pressure accordingly. She has this incredible intuition for what your body needs. I felt completely safe and comfortable with her, both physically and emotionally. At one point, while she was draining my face, I actually started crying. I'd been holding onto a lot emotionally, and something about finally relaxing enough to let it out just opened the floodgates. My nose started getting stuffy and my eyes started puffing up as I cried, and Anna just kept gently working and draining my face through it. By the end, even my stuffy nose was gone. It genuinely felt like she got EVERYTHING out of me. The treatment was incredibly effective but also so peaceful. I felt like I was floating and so much lighter afterward. I left feeling beautiful, in love with myself, in love with the world, and honestly in love with Skinic. I really want to give Cassie credit too. She didn't just say she wanted to make my first experience right, she actually did it. The treatment was truly comped, there was no catch, and she made sure I was taken care of from the second I walked back through the door. What started as a moment that almost made me not return ended up showing me how much she actually cares about her clients, the quality of the people she hires, and how people feel when they leave her business. That gift ended up meaning so much more to me than I ever expected. Cassie absolutely has my business, and Anna has ruined every other lymphatic drainage massage for me forever lol. If you're going to Skinic, BOOK WITH ANNA. Get the Miracle Body Sculpt + Face Sculpt. I cannot recommend them enough!

    I recently did my first Emface treatment at Skinic and wanted to share my experience. Emface is a…read morenon invasive facial treatment that combines muscle stimulation with radiofrequency. In simple terms, it feels like you're actually working out your face while also tightening and lifting the skin. I really liked that you can feel the muscles engaging it feels active and intentional, not passive. Skinic itself is such a calm and welcoming space. From the moment I arrived, everything felt peaceful, and the staff is genuinely sweet, polite, and attentive. You feel very well taken care of. I could already see a difference after the very first session, which made me even more excited to continue. I can't wait to complete the other sessions and see the final results. Such a lovely experience so far

    Photos
    Skinic
    Skinic - Lobby

    Lobby

    Skinic

    See all

    Alchemy 43 - West Hollywood

    Alchemy 43 - West Hollywood

    4.5(106 reviews)
    0.5 mi
    Certified professionals
    Free consultations

    I've been a member of Alchemy 43 for years, and I've learned that when you have a good feeling…read moreabout someone, it's worth trusting your instincts. In this case, they were absolutely right. After my longtime injector moved out of town, I was nervous about finding someone new. The receptionist recommended Josie, and I'm so glad I took her advice. Josie is knowledgeable, honest, compassionate, and incredibly informative. She takes the time to explain everything, makes you feel comfortable, and genuinely cares about giving you the best results rather than rushing through the appointment. She's exactly the kind of nurse you hope to find. I'm beyond happy with my results and can confidently say I've found my new injector. I'll definitely be back!

    After several years as a loyal member of Alchemy 43, I sadly cancelled today. Will chalk this one…read moreup to another instance of a change in corporate ownership that came with a complete 180 in values. I paused my membership late last year after a job layoff and was specifically told that when reinstated, my anniversary special would be pushed back by the number of months I paused. When that wasn't honored at time of service, I spent over two months chasing down customer service, only to finally be told that their "system doesn't accommodate non-consecutive months"... -- Huh? What about a human overriding the computer? -- Despite the fact that I was given incorrect information by their staff (Tyler) at time of pause, there was zero willingness to take responsibility or find mutual resolution. This is especially disappointing after years of loyalty and referring multiple people to Alchemy 43. I completely understand policies, staff, and systems change, but customers shouldn't be penalized for wrong information provided by the company. I would not have paused if I was simply told this was the policy. It's also worth noting I continued to come here after my longtime injector Tiffany left earlier this year along with a majority of the staff. It's the complete lack of consideration and accountability that I've chosen to cancel today. Computers may not accommodate, but humans should -- especially if your humans made the error to begin with.

    Photos
    Alchemy 43 - West Hollywood
    Alchemy 43 - West Hollywood
    Alchemy 43 - West Hollywood - Before and after, photos were taken one hour apart!

    See all

    Before and after, photos were taken one hour apart!

    Barber Surgeons Guild - hairloss - Updated September 2026

    Loading...
    Loading...
    Loading...