I was on vacation during spring break, and I totally forgot my rubber bands at home. I went to this place and asked if they were able to give me some since I wouldn't be able to wear them for a week. They were so nice and gave me 2 bags just in case, and the inside was very clean. Thank you Reed Orthodontics! read more

Three years ago, the office corrected our son's smile to perfection. A lesson hard learned, but still very pleasurable visit in the office - today we returned for a scan and new retainers as they were lost and alignment was with it as well. Expert advice. Thank you. read more

I went today to my first consultation for my daughter to remove her braces and I am super satisfied with the treatment and service we had today. They explained every detail of how it would be and the doctor reed scheduled the appointment for us as soon as possible since it is an emergency. I recommend this place for your orthodontics 100% and the prices are super affordable. read more

My family has been cared for by Dr.Reed several times but my instance will definitely be the last. Similar to other reviews, when it came time for removal of my braces, a permanent retainer was placed in my mouth with no explanation or discretion. I put my trust in the staff and Dr when I shared my concerns. Several months after the placement and a cleaning at Dr.Sanders pediatric office, I determined the permanent retainer was not working out for me. From it being a major discomfort, cleaning was very difficult/impossible to do without getting broken floss wrapped around the wire, and even moving my canines out of place and causing my bottom teeth to be misplaced even after I spent two years with braces and had them straight immediately after removal of the braces, the permanent retainer couldn't have been worse. After visits for dental floss getting stuck and discomfort I was finally able to speak to Dr.Reed about the removal. This is when i was extremely disappointed in this office as I went through two years of treatment with them and was neglected and ignored. they began by explaining that I was given removable retainers for my top teeth and the permanent retainer was a better option for the bottom because of my younger age at the time and the tendency to be irresponsible with the nightly use.... Even though I had the responsibility with the top retainer. Aside from this Dr.Reed expressed her concerns with the procedure of removing the permanent retainer and stated that she was not confident in her ability to do the removal. Many times the office also mentioned that it would be a long and expensive process. This clearly displayed a loss of integrity in her work and brought many concerns on my end. Within a month of my removal of braces, another family member receiving treatment at the same time got her braces removed and was given metal removable retainers and clear removable retainers for cosmetic reasons that not and at no additional cost when I couldn't get a removable retainer and was given a permanent retainer with no choice or consultation. But no longer will anyone from my family or friends be visiting this practice. Ultimately my issues at this office ended there as I didn't feel comfortable having someone who clearly expressed that they were not confident in their work/common procedures in their practice and stopped going. Mission Hill dentistry has helped me tremendously with the removal of the permanent retainer and it has made a world's difference. Only wish I was listened to at Dr.Reeds office and didn't keep or ever get a permanent retainer. read more

If you have an Autistic child, or any child, in my opinion you should think carefully before bringing them here. I left a glowing 5 star review years ago for Dr. Reed. If I could delete it I would because that was for my experience. Now years later I brought my 9 year old daughter to see Dr. Reed, what a mistake. My daughter is autistic and she has some fears like many autistic children do. Two of them are bright lights in her eyes and doctors leaning a chair back while she is in it. When doctor reed came into the room my daughter asked her not to lean the chair back with her in it and not to put the light in her eyes. Dr. Reed obviously was not happy with the request, acted like we were bothering her and said to my daughter, NO GET IN THE CHAIR. My daughter said please don't put the light in my eyes and DR. REED said she had to. So my daughter starts to cry and asked her again not to make her get in the chair until she adjusts it down. Dr. Reed than says to her assistant, "Reschedule" Now first of all I showed up to my appointment on time. Dr. Reed was inexcusably and unapologetically 30 minutes late. Than she was completely unsympathetic to a child's needs. Than she acts like a completely unprofessional and inconsiderate Person much less doctor! Yes my daughter fears may sound "ridiculous" to most people but some children have fears about all kinds of different things just because she finds them unreasonable doesn't make them less real to the child! I think most decent humans understand that! In fact my daughter goes to another dentist regularly for cleanings and has never had an issue because they listen to her describe what she is afraid of and they make a small adjustment to accommodate it and everyone is happy! Not here! There seems to be no consideration and no adjustments for the customer! I would implore Dr. Reed to grow up and learn how to treat customers. Seems as long as she's been in business these lessons would have been learned but I guess it's never to late to improve. I won't be "Rescheduling" What a horrible experience for any child to have to be put through by an adult. To see my daughter tell her story follow the link below! https://youtu.be/ZIas9iSEBek read more

Great job! I've had both my teens get their braces with Dr. Reed and Theo teeth look great. Good prices. Professional staff. Really well run practice. read more

Dr Reed has a great comfortable office, convenient location and incredible staff. She's correcting both me and my sons bite and we couldn't be happier. Thank you Dr. Reed and staff! What is up with the fringe reviews on this site? Has the world gone mad? This isn't the comments section of Reddit people, get a grip! read more

Two of my kids had two sets of braces through Dr Reed's office. My third started there but we've since moved him to another orthodontist. We were always pretty frustrated with the service and difficulty in getting appointments. Dr Reed was also almost never around and when she was it was for a brief moment only. This makes it hard to ask questions and get concerns resolved. We even tried several times to email but no response. Very disappointing when you've trusted your child's mouth and thousands of dollars to her. The final straw was the questionable outcomes and conflicting second opinions we received. We're now at another orthodontist and probably should have made the switch sooner. read more

Dr. Reed came HIGHLY recommended by my current dentist. I went in for a consult 3.8 for full adult braces. I liked Dr Reed and her staff. Xrays were taken, we discussed a full course of treatment that would take 18-22 mos, cost, coordination of treatment w my current dentist of an existing crown needing to be replaced at the same time that a previous dentist did horrible wrong and caused my upper teeth to be in the condition they are now. Dr Reed felt she could restore my teeth back to where they needed to be and told me she would get back to me after speaking to my current dentist. A few weeks went by, I contacted my dentist to see if she heard anything they had not. I cb Dr Reeds ofc excuses as to why they had not called. I gave it another week. Nothing. Called again. Few weeks later I was at an Attorney's off down the street so I stopped in to see WHY I had not heard anything and WHY I was getting the run around. I'm told "Dr Reed doesnt feel she can do anymore for you than has already been done" HUH? Nothing has been done!! What are you talking about, are you SURE you dont have me confused w another patient? "No, per her notes she states here" I asked did she EVER contact MY dentist to speak to her like she SAID she would?? "Have no idea". I left more confused than ever. Called my dentist, told them what happened they had no idea THEY were confused. As of today 4.19 My dentist ofc tried calling Dr Reeds off to get an answer but nothing but a vague response. Dr Reeds ofc STILL hasn't given me a valid reason for NOT wanting to do the ortho work and is a COMPLETE contradiction to me sitting in her office when she DID state she WOULD do the work. I find it unprofessional that Dr Reed did NOT bother to contact myself OR my dentist who Recommended & Referred her to explain her reasons or when she CHANGED her mind to NOT take me on as a patient!! Per her office Dr Reed made this decision back 3 weeks AFTER she saw me for a consult BUT did NOT have the professional courtesy to talk to me when I walked in her office or even call me KNOWING I was there!! Reading other reviews MAYBE I'm lucky!! read more

Please see these folks and Dr. Reed if you need any orthodontics. The staff and office is lovely. She has made the other two orthos I have seen seem like used car salesmen ! read more