I was in Fuerteventura for work and stuck at this hotel for almost 2 months. Most of the people that work there are great. But I'm sorry to say this place is not as advertised. First off the Wi-Fi is slower than dial up and that's if you can get a signal. Not only that, it's all unsecured so anyone can grab your info with a basic scanner setup. Bartenders are great and very friendly. Jenni at the buffet is great. Some of the wait staff at the buffet is great, some not so good. Some of the front desk people are great too. But here are the things that kill this place. Housekeeping sucks. More than once I found dirty/stained sheets on my bed. The toilets were still dirty several times I came back from work. The maids would open my curtains and then remove the card and cutting off the room power. So I would come back from a hard days work to a ungodly hot room that took hours to cool down. The food is absolutely bland. Virtually no taste most of the time. For breakfast I would typically have a couple of glasses of orange juice and that's it. I'd stop on the way to work at Super Dino market and pick up something to eat. You know it's gotta be bad when someone passes on a free meal and would rather pay somewhere else. Never ate lunch at the hotel but heard from others it was just as bad. Dinner was hit or miss. Some nights they have fresh grill meat, that was good. But most everything else is bland and tasteless. I watched a cook drop a squeeze bottle of oil on the floor, pick it up, put it on the food prep surface and then prepare a burrito. Ewww. Also, they changed their dress code on my last night staying at the hotel. Did they email us? Nope. Did they put a flyer or notice in our room like they do before you check out? Nope. The only warning they gave was putting a note in the elevator. Well, I only took the elevator when I first arrived. I always take the stairs since I'm only on the second floor and the elevators take forever and make some really strange noises. I'd rather walk than get stuck thank you very much. On top of that, when I tried to have dinner wearing non-appropriate attire they forced me to enter from the side entrance like I was a second class guest. They can take my bosses money but treat me like dirt. The lady at the entrance claimed to be the manager and created a scene. It was my last night and it wouldn't have hurt anyone if I wore shorts. But apparently baseball hats, flip flops and shorts with holes in them is considered appropriate dress code. From the pics online, this place looked very nice, but when we arrived we saw that there are huge cracks in the walls, and painted over windows. This place definitely needs some work. Also, be prepared to line up like cattle in the morning to stake your claim on a chair by the pool. It's quite comical watching everyone jockey for position to get their favorite spot. But don't expect to be able to walk down to the pool and find a spot to lay out. They are all taken within minutes of taking the ropes down. Also, don't plan on coming back from the beach to dip in the pool. It closes way too early and I'd roped off. If you happen to get one of the rooms directly above the reception area be prepared to hear horrible cover bands every night until well past 11. I had to change rooms because the music kept me up all night and if the music didn't, the screaming and yelling from the guests at 2 am did. Overall I can't really recommend this place to anyone unless you like overpaying for subpar amenities and having rules changed on you mid stay with horrible, insecure Wi-Fi.
So after leaving this review the next day my internet was mysteriously cut off. I guess the manager lady not only likes to make guests at the hotel for almost 2 months like they are second class but also want to try and prevent anyone of spreading the word of her failures. Well honey, you have failed miserably. Like I wrote before, most of the employees are super friendly, helpful and very accommodating. Hopefully upper management can get rid of the lady that claimed to be the manager last night and correct a major flaw. With a little work to this place and better food it could be really nice. read more