Superb customer service. The only place I will ever go for eye care. Great selection of frames to…read morechoose from. They are very good at what they do and it is very apparent that they LOVE what they do! They have been a staple in Springfield, Illinois for many many years and that says it all for me. I have been 100% satisfied every single time I go. Karen Rhodes

Wonderful shop for eye exams and contact lenses. Always a pleasure to visit, which is an unusual…read moreexperience for an kind of doctor's office :)

I can't find much of anything to complain about. A great experience all-around!…read more First, the whole process was easy. After the initial paperwork, I was immediately taken in for eye tests and then promptly seen by the doctor (Dr. Ronald Suarez, OD - who was absolutely awesome!). Out of all my years of annual eye exams, this exam was definitely the most efficient; quick yet thorough. They did not have the brand of contact I have been using for years in my new prescription's strength, so Dr. Suarez gave me a trial of a new brand to try. The new brand he gave was still slightly off on the exact prescription, so he gave me a sample pair in the strength closest to my prescription, and will give me a new sample pair after the ones for my prescription come in. (Long story short, he basically gave me two pairs of contacts to try for free with the exam). I usually take the prescription from my eye exam and buy my contacts online. However, All About Eyes had about the same price for contacts as the cheapest place I could find online (and without all the hassles of coupons and mail-in rebates). So I simply bought my contacts in-store. Plus, with the sample contact lenses they gave me, it allows me to try the new brand of contacts before opening the actual box of contacts I purchased (free exchanges for unopened boxes of contacts; no questions asked). I was then seen by Tallie W., who handled all the insurance info. She was also very courteous and helpful. Dr. Ronald Suarez and Tallie W. were great from start to finish. Overall, I was really impressed with this place. I will definitely be coming back to All About Eyes for my next annual eye exam and to order contacts.

Well, originally my first appointment I was only 6 minutes late (issues at work) so they cancelled…read moreme and forced me to reschedule. Everything was fine when I came back for the appointment and through the appointment but after they got my orders in for glasses and sunglasses they apparently were made incorrectly because when I tried them it definitely wasn't my prescription as everything was blurry. The girl I talked to about it looked over paperwork and confirmed something was wrong so they had to remake them. This was like two weeks ago and haven't heard anything back from them since. Trying to give them the patience they didn't give me when I was 6 minutes late on my first appointment. Going to bring going in soon and if they are still not I'm going to just ask for my $400 back.

Great selection! Friendly environment and good service!! Very happy with our choices.read more

Such a great experience working with Julie and Saleema. The selection is wide and the attention to…read moredetails is great. You will get great help finding frames that make you see and look your best! The speed of delivery was fast too. I am so glad I took the trip downtown!

Had an appointment at 4pm. Didn't see a doctor until 449 pm. Had 2 kids with me wait for this slow…read moreoperation. What a joke. Never come here again. Zero starts if possible

Just want to say. I had a problem with some adjustment with my glasses and without going into a lot…read moreof details Max one of the Technician not only got my situation resolved, but saw to it I did not get charged for anything due to my inconvenient. This kind of customer is rarely seen these days. :-) Everyones so out for the money these days and not delivering good customer service. Thank you again Max.

Long wait times even with an appointment. No call backs even after leaving voicemails…read more Miscommunication and then charged more than I was told.

They tried hard and were willing to try again which was appreciated. Distance vision is great…read more Reading is difficult

One more outstanding experience at the sunglass hut! I was helped by the sunglass hut manager Jen…read moreand her associate Luke today. I bought a pair of Prada glasses last year and that was the first time I purchased at this location. I was delighted with the service I received. I loved my glasses and they were my go to pair. Unfortunately my favorite pair lost a screw. Jen and Luke were both, again, very patient and resourceful. Jen found me the look and fit I was after and then some! I ended up happily exchanging the one pair and gladly paid extra for the second and third pair! I love how well Jen is managing this location and the employees she has hired and trained. I've been treated with kindness and patience every time! I'm again, very impressed and pleased. I will remain loyal and continue to purchase my glasses at this location. Thank you so much!!!

Great customer service! Thanks to Chelsea for complementary adjusting my sunglasses. I will…read morecertainly recommend them to all friends and family!

During my senior year of high school I switched from glasses to contacts. I went to Dr. Brtva's…read morePeoria office, got an exam and purchased a year long supply of two-week lenses. This one year supply of two-week lenses ran out last week, 6 and a half years after my original visit. Not being able to recall any negative memories from my first trip, I went back to Dr. Brtva to get an updated prescription, this time for both contacts and glasses. Overall, I'd have to say they do a pretty good job. I had no problem setting up an appointment over the phone. They even pointed me towards a form on their website I could print out and fill out in order to save some time when I got there. I did and it did. The wait wasn't too bad. I had a 2 pm appointment and they called me in at about 2:10. I consider this an acceptable wait for a Dr's office. They start with a preliminary check. One of the assistants will take you into a room and get some basic stuff out of the way. I was asked a few simple questions, read a few lines from a projection, and took the color blind test. When I went into the room, I still had my contacts in and they were kind enough to give me a case and a little bit of solution --no charge-- so I could pop them out before testing. They encourage you to get your eyes dilated so they can do one more test. However, I declined when they told me it would cost $20 extra. After that, it was back to they waiting room for 10 more minutes. Again, I can accept that type of wait. Eventually I was called back by the doctor; after reviewing Dr. Brtva's website, I can confidently say that it was Dr. Christopher Wetzler. I have nothing but good things to say about him. He was friendly and capable. When he was done he asked if I had any questions at all. I didn't. From there, I was shuttled to the contact fitting room. The assistant gave me a contact for each eye based on Dr. Wetzler's findings. I tried them on and they fit perfectly. Dr. Wetzler took one more look to see how they were sitting in my eyes and agreed -- they fit perfectly. Now my only gripe (and it may be outside of their control, but...): I wasn't given my prescription that day. I was told I had to wear the test pair for a week and then come back so they could check them again. I really didn't think this was necessary. They fit perfectly. They felt no different than my old contacts. I asked them to make an exception in my case as I didn't really want to make a second trip; I just wanted to take my prescription and order a few pairs online. No dice. They said they were not allowed to give me my prescription without a follow-up. I guess they had to do what they had to do. I went back last weekend for the follow-up. They still fit perfectly. Shocker. Since I was there I went ahead and ordered 6 months worth of 30 day lenses. If 1 year's worth of 2 week lenses lasted 6 years, I would only need half as many 30 day lenses for the next 6 years. Please note they explicitly told me I should not do this. However, they also told me my eyes are perfectly healthy, so I really fail to see the downside. Final gripe: They had to order my lenses so I couldn't have them that day. I have to go back for a third visit to pick them up. Grrr. My bill was pretty reasonable. $58 for the eyeglasses exam. $70 for the contact's exam (this included the pair of contacts they gave me to test). I don't have eye insurance, so I think this is pretty reasonable. My 6 months order of contacts cost $128. Again, I can't complain -- it seems fair to me. I'm pretty impressed with Dr. Brtva's practice. If my opinion of them changes, I'll let you know in 6 years.

Peoria Eye unprofessional. Doctor has no respect for your…read moretime or bedside manner. Staff is misleading. Insurance fraud.

I'm not sure what these other comments are talking about. I've been a patient of Dr. Johnson's for…read more20+ years and I've never had a bad/subpar interaction with him or his employees. He goes out of his way to help his patients.

I'm sad to write this review. Have used this establishment for 16 years, it's local and I try to do…read morebusiness locally as much as possible. The past 3-4 years this office and services have become very inefficient, inaccurate and difficult to deal with. Multiple trips back to office for myself (contacts) and husbands (glasses) prescriptions. Either uncomfortable or not giving correct vision. Billing / processing errors that cost us more out of pocket than it should have. We decided to move on and try another provider.