Have been coming here to do my taxes for a few years now. Best pricing around. Considering getting…read moresome other financial services through this company to experience other areas of expertise they offer.

From the owner: Financial Planner, Financial Consultant,…read more Tax Preparation, Tax Preparation Service, Investment Service, Retirement, Medicare

Best credit union around the area. Great service and products. Very friendly and knowledgeable…read morepeople. They offer a good rates on their products.

A while back I deposited $50.00 dollars in WLFCU. I forgot about it and…read moreafter some time I found out they stole the entire amount in monthly " inactivity fees " They stole my $50.00 dollars and closed the account. Peter Luke South Windsor CT.

As a member since 1999, I've seen a lot of changes at Riverbank Federal Credit Union. When the…read moreinstitution was known as Windsor Locks Federal Credit Union, you could always count of the staff being attentive and quick to fix problems. That was a company culture that everyone had, from the teller to the Member Services Manager. Everyone cared and wanted to do a great job. They were a 5-star institution. This is what kept me banking with them for 26 years. Today, as I was depositing two large checks from government organizations, one of them was declined. In the past, they never declined these checks. As they called the manager in to review, the manager had no interest in understanding the structure of the check, or educating themselves about checks from the State of California. To a greater extent, I felt my credibility was at stake, as there was no interest in the fact that I've been with the credit union for 26 years. Why would a member with a longer history at the branch than their work history for the organization want to give them a check that was no good? That was a quiet insult. The only difference I see is the leadership, and it's evident as the management lacks a willingness to help. Their credit union health score has taken a hit in recent years and that may have something to do with it. If you are looking for a great community bank, with staff that will go out of their way to help you with your banking needs, keep looking.

From the owner: Riverbank Federal Credit Union is a locally based, community chartered federal credit union serving…read moreHartford County. That means anyone who lives, works, worships, or goes to school in any of the towns of Hartford County and their immediate family members are eligible to open an account at the Credit Union. Founded in 1940, we pride ourselves on the fact that we are a local financial institution with core values centered on providing the best products and the best service possible. For example, we offer FREE checking accounts - even to our business account owners! We also frequently run loan specials which are always featured online on our website and in local newspapers. We are located at 516 Spring Street, right near Bradley Airport, and we invite you to open an account to take advantage of our convenient and cost saving products and services. Our friendly and helpful staff will make the account opening process an easy experience. They will even point out ways to help you save money by transferring your existing loan balances at other financial institutions to one of our lower rate loan products.

I have been an account holder for almost 30 years. Throughout this time, I have seen 10 bank…read moremanagers, and I have to say that Nancy M. in the Enfield branch is by far the most dedicated and hard working employee. She must have fixed about 2 dozen problems in the past 5 years for our family. We moved from New England to North Carolina 2 years ago and at the time, I refused to close my account because Nancy was outstanding at addressing any issue that I have incurred. I loved the personal attention and how supportive she was. I had lost my 17 year old son and had to close his account (she handled everything with class and compassion), setting up a first time checking account for my younger son ( helping him figure out what to do) also I have had issues with fraudulent charges (she figured it out and addressed it promptly while I was 800 miles away), dealing with an auto loan while out of state when our car died, (she had it done within 1 day), bank cards lost or stolen, and the list goes on!! I hope whomever reads this from the bank, realizes what an incredible asset Nancy M. is and after having to finally close the account after 3 decades, I only wanted her to handle it. She did with a hug and best wishes. I will miss this bank more than I will miss many things from up north. The personal service from Nancy meant the world to me. I just wanted to say thank you 360 FCU for being the best bank ever and having the best management in Enfield CT.

They have charged me thousands of dollars in bank fees for things initiated by the bank themselves…read more Poor customer service, poor company polices, poor leadership - DO NOT USE THEM. Not worth the 1% I saved on an auto loan.