Fantastic practice. Very efficient office. Great doctor. CARING doctor!! Just go!read more

Doing a annual check up! My husband comes here and his been coming here since we moved to…read moreBardstown. When called to schedule an appointment the staff was friendly on the phone. The appointment was set for a month away since I'm a new patient. This is just a routine check up , I didn't have a problem waiting so long. My husband is a regular and he called for his annual check up and he was booked within 2 weeks! He is always pleased to see the nurse practitioner, she is very efficient and capable to do what a doctor would do. My experience once I walked in...was pleasant and very friendly staff. They used iPad to fill out the "new patient " forms!! Neat technology now a days! Clean lobby and chairs are spaced very well practicing social distancing! Everyone is wearing face mask - that is very much appreciated!

First, the locations are very convenient which is great. I use the one in Shelbyville. The staff…read moreis very patient and friendly. The provider was very professional, skilled, and did an excellent job managing my care. That said, whatever process is used for scheduling is terrible. I arrived 15 minutes before my appt. And was not seen until 70 minutes after my scheduled time. The reason is not the staff or the provider. It's the scheduler trying to squeeze in too many into the day. Many of the other patients I saw were elderly. They need more time than 15 minutes. Bottom line is the schedule process does not provide the medical care experience that I think AiD leadership would expect. This needs to be fixed.

Don't look at my review alone look at all the recent reviews. This office is a joke. Its typical to…read morebe left in the waiting room 30-60 minutes after your appt. The neatest appt is always 3 months out so I hope its not life threaten. Then you are rushed during the appt. Then they steal $75.00 and never give it back. I guess others had poor care and they refused to pay. SO they demand a down payment now. Its like a cattle call not induvial care. The walls are paper thin so you can hear others problems and care. they never call you back. its faster to drive there a talk to someone. Horrible care , I'm getting a new dr. My dr was fine but this practice is horrible.

Top shelf operation Caring staff and Doctors…read more They always make me feel special I highly recommend them

I've been going to Louisville Dermatology since I was diagnosed with plaque psoriasis around 15…read moreyears ago. Not sure what happened when Dr. Wharton left this office but it's been nearly impossible to get prescriptions refilled. I'm currently out of medication and have not received a call back for a week. Nobody has answers to any questions and it's just very disorganized. Time to venture out and give another dermatologist a shot - maybe they'll care more about their patients. Was not like this, 10, even 5 years ago!

I went to the Springhurst Office Dr Cindy I Owens for a…read morecouple of cancer spots on my face and body. Recommended Red Light Therapy which didn't hurt anything like I thought it would being a patient with Fibromyalgia. They took me quickly and Takisha did every thing possible to make me feel comfortable and pain free. Face was red and swollen 24. He's and feels real tight. Suppose to peel in the next few days so is itchy. The meds and creams given to care of that. I just hope the 2Nd treatment goes as well .

I saw Dr Knable for a periodic skin check. The office was clean and the staff was friendly. Dr…read moreKnable didn't make me wait long and was very thorough in checking my skin for issues. I had three "precancerous" spots that were taken care of right then and there. I highly recommend this practice and this doctor.

First of all, the lobby smelled amazing. Front desk was friendly and efficient. My skin check was…read morequick and easy, she make it as non-awkward as possible, and sent me home with some great samples to help an irritation problem I was having. Wonderful experience, they will be my providers for all things skin from now on. Self pay for a skin cancer check is only $90 as of October 2025.

Everything they offer is top of the line. Christy takes her time with you. Tells you what she can…read morehelp with and what she can't do. Weight loss also available.

Had first appointment in Oct with PA Morton she froze 2 or 3 areas including on the ear with no…read moreconcern for the pain it caused. She saw me for about 5 minutes total. Only 1 of the three areas frozen got better. Took several months to get first appointment. Scheduled follow up appointment for Jan 27th. Two days prior they left message on my machine saying that a credit card would be required as of first of 2026. They called on the morning of Jan 27th, and again they insisted I give them credit card info., despite having two different federal govt insurances. I cancelled appointment disgusted. You also cannot call the local office, but they can call you. Very dissatisfied. This arrogant clinic takes advantage of the fact that this area is grossly underserved by Dermatologists. Don't go near these people!

They were very thorough and handled my care like professionals. Great staff and the office was…read morewarm and inviting.

This office is unnecessarily difficult. The staff is not friendly and will lie to you about…read moremedications and requirements around insurance. Take the time and drive on by, they are not worth the visit.

The people at the front desk were so rude I didn't even wait to see the doctor…read more I had forgotten my mask in my baby's diaper bag when I dropped my kids off at the babysitter. I wasn't even greeted when I walked in and when I asked for a mask, the two front office ladies were very rude and did not want to give me a mask. A woman in the waiting room offered to give me one. I let the ladies know that I was a new patient but based off this first impression, I would find another dermatologist to see. I understand it is my responsibility to have a mask but accidents happen. Although, I believe if an office is requiring you to wear masks they should have them available for patients, I would have had no issue going and buying one, if the ladies were nicer about it, as I made sure to arrive to my appt. early. Their behavior was completely unacceptable. I was hoping to find a good practice for my whole family. Obviously, this place is not it.

Dr. Keeling is fantastic, a wonderful practitioner, with excellent communication skills. I highly…read morerecommend his practice!

Dr Keeling is wonderful and is great with our children. The staff has always greeted us with a…read morewelcoming smile and has been helpful with questions that we have had. Scheduling is always a smooth process and the wait time isnt bad. The waiting area is always clean and kept tidy.