Went in to see Dr. Sonnier very good Doctor did a excellent job…read more My issue is with the staff and billing, the last time I was in his office was in 2013 so I am not a new patient but the billing department charged me a additional $125.00 for being a new patient they said by law they can charge that if it has been more than 3 years since your last visit. JUST BECAUSE YOU CAN DOESN'T MAKE IT RIGHT! THIEVEARY AT ITS FINEST! My insurance is Caresource of Indiana, I called to make a appointment and informed them that I had Caresource insurance and asked if they accepted and they said yes. When I went in for my appointment I was asked to fill out some paperwork and for my ID and Insurance card, at NO TIME did the staff say Mr. Seay we don't accept Caresource Indiana we only accept Caresource Kentucky. Like I'm supposed to know they only take one version of it?! If there was a Issue I should have been advised right then I was seated in the waiting area for a good 30 minutes before I was called back for my appointment so there was plenty of time. I received a bill from them stating that they do not take my insurance and along with that on the bill the additional slap in the face of the $125.00 new patient fee which I was not advised I would have to pay. Insurance should have covered this 100% the staff made sure to get the co-pay of $15 as stated on my insurance card so I know they looked it over and put in the information so they should have taken the time to advise me that the procedure would not be covered as they would not accept my insurance. SHAMEFUL way to do business!!

DR. LOGAN TURNER IS THE MAN!…read more Not like I really want to get into what was wrong with me (duh) but Dr. Turner fixed me right up. I should've come to him sooner. The wait isn't too bad and they can usually schedule me in within a week or two. You get the sense that he really does care. And he has backup plans. He said if this plan isn't effective then we'll try this and this. He's just good. Thanks Dr. T! I might get you that pen light after all!

Wendelin has a limited bedside manner. Eventually, communication was compromised and it has hurt…read moretreatment and diagnosis. No longer able to continue in his care. On the spectrum. My impression. Their medical records are questionable, too. Techs regularly were lax in finding test results. Continuity of care poor. I don't think I'll forget the biopsy. Abandoned naked bleeding like a stuck pig. Putting a bandage on appropriately was left to my responsibility.

"Former" patient of Dr. Whidelin's. Overbooks his appointments - you will wait close to an hour…read moreeven if you are on time. He has the personality of a sidewalk and is flat out rude at times. The most condescending person you will ever meet - he rolls his eyes while you talk to him. He is not that good - many derm doctors in town. See at last resort. Office staff seems to be aware - apathy abounds. A woman in the waiting room also said he has a horrible personality. BEWARE Update: I had to get my bank involved. 90 days later I got my TWO co pays back. That's right they charged me for a co pay to wait 45 Minutes then when I asked for a refund because I was done with waiting - they charged me a second time!!!! Office staff kept telling me that their records show I received my refund. Many calls later and with the help of L and N credit union (super bank) I finally got my $90dollars. Beware - do not use your debit card with these clowns. Use a credit card if you continue to see this group of docs - you will get your money back faster. I found a much better doctor with a competent staff.

I have been seeing Dr. Mark Waldman for years. I can't even imagine a different dermatologist.read more

Dr Mark Waldman walks on water I think. I have been seeing him for many years. He has done right by…read moreme. Over the years he has frozen several pre-cancerous places on my ears and forehead. Yes, my ignorance and not wearing sun screen and a hat. He had taken a few places for biopsy too. All were good until 2 years ago. Then a biopsy revealed Melanoma. Yep I about freaked for a while. However he found it early and presumably got it all with the biopsy. Still had to excise the site. Some grief with that but hey, the melanoma is gone. Get checked every year if you are in the sun a lot over a long period of time. Yes, I believe he may have saved my life.

After several visits, it was brought to my attention that this office had been unable to…read moresuccessfully submit claims to my insurance. I have great insurance and have never had issues with any other providers being unable to submit claims before now. After several additional unsuccessful attempts by this office to file a claim, I offered to assist. Even though it is not my job, I volunteered to attempt to file the claims relating to my visits to my insurance on behalf of this office. I was successful in my first attempt and this office was paid approximately $800 of insurance money. This left a balance of $49 on my account. This office thanked me for my assistance in this matter by sending me to collections for the remaining $49. The office itself is antiquated, dusty, and appears unsanitary. The front office procedures are also outdated as all billing and paperwork is hand written and difficult to read at times.

From the owner: Specializing in: - Physicians & Surgeons, Dermatology…read more- Physicians & Surgeons