Alyssa was so friendly, skilled, and very chill! We chatted through the whole appointment, and…read morewhich made the vibe very comfortable. It's been years since I've had a wax, so I was nervous, but I had no reason to be - if anything, it was way less painful than any of the alternatives I'd tried at home like sugaring or epilating. I'll absolutely be back!

First time getting waxed. I was so nervous about the whole ordeal. Alyssa made it a breeze to get…read morethrough. Talked to me the entire time to make sure I was comfortable which helped during the process. This was an awesome experience I will definitely be coming back!

Today was the first time I've ever come to Tommy's Wax Center and the first time I've ever gotten a…read morewax and it was life changing! I will never shave again! I've been a Tommy's Tanning customer for years and always found it was a well run business which is what made me decide to try the wax center. The facility is clean, quiet and the waxing rooms are private. The tech who completed my wax was friendly, professional and instantly made me feel calm. I was very nervous and she answered all of my questions and did a great job. I can't say it was painless but they use hard wax which made it less painful. Once the waxing part was over I don't feel much pain at all. The prices are reasonable. I will 100% be back again!

My waxer, Francine, has changed my life! This was the first time ever going to a Tommy's Wax Center…read moreand the first time trying "hard wax" -- AMAZING! Virtually painless, no mess, no stickiness, no wax leftover in your nether regions! TRY Tommy's and you will never go to a nail salon again to get your Brazilian wax! I can't believe I have been using hot sticky strip wax all these years and never heard of hard wax. ...AND, the place was pristinely clean, sanitary and staff were all very pleasant and welcoming! Donna E.

After first going to another electrologist, I received a stroke of luck when a friend recommended…read moreCathy. Prior to trying electrolysis, I had waxed and tweezed. I also had some darkening of the skin in the areas where I had been tweezing, which had become quite noticeable and bothersome. While the first esthetician was very nice, I was a little concerned with the little sores I seemed to have after each treatment. After speaking to a friend, I decided to try another electrologist. I must say I was very pleased with Cathy's technique - no noticeable scarring on my face and her concern re: the condition of my skin. She is very sensitive to how you are doing during the treatment and checks-in throughout the session to make sure that you are not experiencing too much discomfort (she is treating individual hairs). While electrolysis does take longer than other methods of hair removal, I will say that it is well worth the wait. After going to Cathy, my unwanted hair is not just unnoticeable - IT IS GONE and my skin has cleared-up entirely. A friend recently commented on the absence of the dark spots I previously had on my chin. The business is in a great, discreet location. And, Cathy is a wonderful esthetician who makes you feel at ease and is really willing to work with you. I love that she is available seven-days per week and that she takes appointments all-day long from the morning until 7pm or so. Also, she is really accommodating - sometimes taking last minute calls and appointment changes. I highly recommend New Haven Electrolysis for anyone who is interested in hair removal.

I've dealt with quite a few hair removal techs over the years and Cathy has delivered some of the…read morebest results out of anyone I've worked with in her discreet and cozy home office. Her skill in the flash thermolysis modality is top-notch and her treatments have been quite effective. I have seen a dramatic reduction in the amount of hair on both my face and and on certain "pre-op" areas. Cathy is also a very welcoming, relaxed, generally knowledgeable, and intriguing person--she's non-judgmental, friendly and probably the first electrolysis or laser tech I've really looked forward to seeing every week for regular treatment for purposes other simply having hair removed. She's become a close friend over the time I've spent going to her for treatment. Scheduling with her is particularly easy, she always seems to have time available and is easily reachable by text message. If you live in the New Haven area--look no further than Cathy if you're looking to get Electrolysis work done, she's good at what she does!

Karolina has been my consistent waxer after many trials and disappointments over the past two…read moreyears. COVID Compliance: She is very strict about COVID compliance and I recommend downloading the Vagaro app so you can do your check in there. Parking: Street parking but there is a municipal parking lot a little up the road by East Street. If you have been following me for a while you know that I have had less than stellar (read: terrible) waxing experiences in New Haven County, so please come here. She books fast, and for good reason. Waxes here can last up to 6 weeks which is wild. She is very good if you have coarser hair and very patient. She is prompt and makes you feel welcomed and at ease. Waxes here can last up to 6 weeks which is wild. She is a great communicator and is easily accessible via phone (which if I weren't as shy as I am and had actually contacted her to see if she had openings I would have avoided the Lunchbox debacle of 2019 and the EWC debacle of 2020). The moral of the story is, don't cheat on your esthetician. I highly recommend.

If you've been looking for a place to get your lashes done, your search ends here. I've been seeing…read moreKarolina ( lash extensions and waxing) at her other place for about a year and a half but the atmosphere at this place is amazing. Karolina and Nicole have created not just a beauty studio or a salon but a community. Lashes are done in the front room, it's big and open and sunny and lovely. There is a big window seat and you can look out onto state street while you're waiting. This is going to be the next big thing, book before they get too busy!

They do not know how to do Gel-X. Couple hours after my appointment, my entire nail came off. Went…read moreback the next day to get it fixed. Within 3 days, 4 other nails have fell off. Would not come back for Gel-x.

wonderful service - loved the spa pedicure! I was visiting…read moreNew Haven and found this friend nail salon

Loved how my eyebrows came out. I did threading and tinting. Professional, clean and efficient…read more Highly recommend.

Quick and. Convenient service. Good location. Never a long wait. Good vibe inside. Prices are…read morereasonable.

I used to go to the North Haven location a couple years back when I was auditioning waxers. The…read morewaxer I found (Catherine/Katie) was fine, but the front desk was rude and very unprofessional, so I stopped going there. I needed a Brazilian and my regular waxer was on leave. Given my horrible experiences with other area chains, I decided to pray and go to this location after seeing Jenteel P's review. This location is the best one, honestly. Front desk is nice and communicates like normal people, it's clean and smells nice, you don't wait forever for people to get ready. I can honestly say that Tyasia is the truth, you could fall asleep and wake up 7 minutes (!) later completely done (it is really that gentle) and it lasts. If you have coarse hair it you will not be disappointed, she knows what she is doing and is very thorough. I am grateful for Jenteel's review, and hope you will patronize the Hamden location, they know what good customer service is.

Very disappointed with my results today. I went in for my first ever wax, and chose a Brazilian and…read morelower legs. My waxer was phenomenal, made me feel so comfortable and kept me laughing the entire time! She truly is great, which is why I won't include her name. However, right when leaving I already noticed my legs felt stubbly, and now that I'm home I've noticed just how stubble covered they are, with strips of hair still present. My Brazilian feels more smooth overall, but there are multiple strips of hair left as well. Very disappointed as I definitely will have to shave again before this weekend.

First time here and impressed with the customer service. Super nice family and quality job. I came…read morein 5 minutes to closing time without realizing it and they still took me. Had a lovely conversation with the mom who did a great job with my pedicure and was thorough with the spa massage. Will definitely make this a regular spot!

Excellent service... clean, friendly staff and owners. I felt very welcome…read more Good good good