We needed a new mattress for quite awhile, so when the time finally came I had to do my research. I…read morebegan by checking out the larger stores and it's true they all had some really comfy sets. But the prices seemed to be what was keeping all the lights on and paying for all that staff at those gigantic stores. So , I started searching for a few alternatives and hoped that we weren't going to run into the same problem we did when we bought our living room set at a discounted rate at furniture discounters...we will be regretting that for awhile. Anyway, I have to say that we were pleasantly surprised by the number of Mattress sets that Affordable Mattress fit into their little home. Then once we began laying on them we knew we had found the right place. There are no mark ups to pay for 15 people to stand around or to keep that gigantic store filled with inventory- it's just a bunch of comfortable good quality mattresses with the owner and a little help every now and to make the deliveries. There isn't any clearance sales that never seem to end either....just a happy guy who makes a good living by selling his products at a fair price. Dana explained because he sells them so reasonable he is able to sell a whole lot more than he ever imagined. So why not make everyone happy - especially if he can make just as good of a paycheck by selling a whole lot more quantity without taking away the quality. So, if you could care less about all the fancy gimmicks and the cruise giveaway that we never hear about anyone actually winning and simply want a good quality mattress at a fair price then do yourself a favor and at least check out Affordable Mattress. Don't let the location or the outside of the building fool you....there is a fairly good size selection inside and the prices can;t be beat. PLUS if you are looking for some financing options he also works with Crest Financial who can help you build your credit....all you need is $40 down, a checking account and a steady income. Tell Dana that John and Melissa Sheehy say Hi! We can almost guarantee you will be happy when you leave there with the mattress of your dreams for a 1/3 of the price of what you would pay at the larger retailers in the area and one more thing... Good Luck!

From the owner: Since 2013, Affordable Mattress of Central NH has been serving the Central NH community with a…read moregreat selection of mattresses and the personal attention and care we give our own family. Just ask us about why you should buy from Affordable Mattress of Central NH instead of all the other furniture stores. We'll tell you it's because we make customer satisfaction our top priority. Unlike the other mattress stores, we don't believe in gimmicks, tricks and deceitful answers. Instead, we believe in honest, straightforward answers to all your questions and always going the extra mile in all of our services. So go ahead, ask us about what makes Mattress Affordable different from all the other mattress stores, you'll see it's our dedication to making sure you leave satisfied.

We just received our new couch from Endicott and are thrilled with it. The first couch we…read morepurchased was the subject of my (John) review dated July 31,2025. Eric responded to that review, and our discussion on how to resolve the piling issue came back to life. Endicott lived up to 100% of the offer they made to us to fully refund our purchase price as a credit towards a new item from their store. We picked out a new couch with the great help of Vicky and Eric. It was delivered on time (no charge for delivery) and the pilling couch taken away. Thank you to Vicky and Eric for stepping up and resolving this issue in the best way possible. 4 stars due to issue we had with the first couch. 5 stars for how they addressed and resolved the issue.

I do appreciate the apology - but the response misses much of the point. We understood the lead…read moretimes at the time of purchase. While those lead times were poorly projected by salesman Bruce, our primary issue has been the lack of communication. Again, our attempts to obtain updates have mostly been ignored - and in the rare cases where responses are received, they fail to address the specific inquiry(ies). Unfortunately, there appears to be a consistent theme amongst the reviews - Endicott's customer service ends once your card is swiped.

Went in this weekend to buy a dresser after buying my bed and tempurpedic mattress their several…read moreyears ago. No sense going to the big box furniture stores when you can buy your furniture from a local company that takes the time to listen and customize furniture to your taste and needs. Every time I asked if I could change a style, knob or finish the response is always " we can do whatever you want". The hand made "high quality" furniture is made locally and I can tell you it's the long term quality of there craftsmanship that brought me back to buy here again. Well worth the $ and if you are looking for furniture that will last your lifetime and for future generations than you've come to the right place.

Mills , should pay attention. From their arrogant sales manager in Concord NH, to the poorly…read morecrafted furniture to their abysmal delivery service and customer service, it is shameful to charge what they do for what they offer. It is a bunch of smoke and mirrors. I have purchased over $10,000 of furniture from Pompanoosuc. every piece was either missing key parts, which were standard items listed in their catalog, on their web site and as shown on display in their showroom. They had to repair every piece in some way, including a piece purchased two years ago where the drawers started banging into each other , because the hardware( sliders) are so cheap and the craftsmanship is poor. The delivery men pointed out to us that they could not understand why the individual pieces were so poorly made. That they had been with the company for years and encouraged us to send them back and speak with headquarters . The delivery schedule on three occasions over the past two months has been schizophrenic and rude, not even equal to bad cable company scheduling. They only deliver on Saturdays in our area, which is fine. But, I work every other weekend, so we try to be considerate of time when there is a free weekend . Pompanoosuc scheduled between 1-4p. They called at 2:30, stated they would be late arriving at 5p. At 5p, they called stated that even though they were only 15 minutes away, they were heading north an hour away for another delivery and would arrive at 9P. At 9p they called stated that they had exceeded the allotted number of hours to drive in a day and that the delivery would have to be rescheduled. This morning I received a call from Daniel with a British accent from Pompanoosuc Headquarters to reschedule for next Saturday between 12-3p. Not a word about the aforementioned . This is the third such similar experience. Having moved and delivered furniture as a full time job for 5 years, I have awareness of scheduling conflicts, delivery times and customer satisfaction. Anyone can have bad day. There are always opportunities for improvement and certainly a need for service recovery, particularly when things don't work out on multiple occasions. I am not in a position to advise Pompanoosuc how to run their business or to scrutinize their leadership in a meaningful way. However, I am in a position to let others know, that their furniture is poorly made, not worth the money or time to order it or have it their homes. Lastly, that the store manager in Concord NH deserves an A grade for Arrogance. Lastly, my experience maybe an N = 1 with no statistical significance. But, I am a monkey's uncle if our experience is a complete outlier. My bet, is that Pompanoosuc has some real internal issues on several levels. There is a lot of quality furniture and competition out there. I am grateful and recognize how fortunate we are to be able to consider and purchase furniture and try to remain grounded, rather than drifting into the realm of an entitled consumer. From my point of view, Pompanoosuc has or is in a position of entitlement and disrespect and a shameful representation , at least currently, of a local Vermont Furniture company. Maybe once was a different organization or they simply cant create and deliver consistently.

I really got a lot of help and was impressed with both the sale of the bed and the person who…read morehelped me.

We bought a Tempurpedic from Mattress Firm on Loudon Road in Concord. We had an ancient Tempurpedic…read morebefore, and thought this would be just like our old one. Bill was great and answered all of our questions. Unfortunately, Tempurpedic changed their manufacturing process, and we needed to get a new mattress, but Mattress Firm allows one change. When we returned to the store, Natalie Norstrom was very helpful in getting us our new mattress, which we couldn't be more pleased with. We would definitely buy from them again, but it won't be until 10+ years from now! Thank you both!

Thanks so much! Transaction was seamless. Found the mattress I needed in minutes. Sales person was…read morevery kind. Got my mattress for a decent price too. We look forward to many years with this new mattress of ours.

Just bought a Purple mattress here! Bought it last Sunday and delivered today! Fastest mattress…read moredelivery I've ever had! Two days! The manager, Jon Peterson, was not pushy at all, and was very friendly, and helpful when we had a question. The delivery fell within the window of time they said it would, and the delivery guys were fast and efficient. Don't know about the mattress yet, since it just arrived, but it sure was comfortable in the store! All in all a great buying experience.

My live-in companion and I, in the market for a new washer, happened into Major Brands on our way…read moreto Lowes. We were immediately greeted by a very friendly gentleman named Tim who showed us what they offered, explained the various features in a professional manner, and genuinely seemed more interested in satisfying us than just making a sale. When I mentioned that I wanted to check out Lowes he offered to match their price. Overall, I found him to be a pleasure to deal with. I was equally impressed with the two gentlemen who did the delivery. On time... friendly... polite! And... the washer is great too!

The message from David S is the most insincere response I've ever heard. Why didn't he respond when…read moreleft a message? Why didn't the store manager in Concord, NH (where I bought the appliances) respond? Why didn't the service manager respond? Why did it take days to get any response from anyone? The dryer problem is now in process, but why has my refrigerator been broken for a month? Charlene is the manager of the Baron's store in Nashua, NH (over 30 miles away) and is the only person I've encountered at Baron's that seems to grasp the concept of "customer service"! THANK YOU Charlene, but look for another employer; the culture at Baron's is one of toxic indifference toward customer's needs!

The customer were service was fine at the store. However the financing part has me so angry. I…read morefinanced through Acima as that is the finance company used by MBA. Sales rep told me I would be interest free until July. Come to find out if not paid in full by July, the mattress is "lease" and reverts to the full price. So for an 1100 bill of sale I now have to pay 2400 to acima and that is only for the mattress, not the box springs. Totally disgusted with the whole experience. The company should be clearer in the explanations so as not to surprise customers. Will not use again.

From the owner: A good night's sleep comes down to two things: having the perfect mattress and resting easy knowing…read moreyou paid a great price for it. At Mattress By Appointment, we provide that comfort and those savings every day. By operating as an appointment-only store, we reduce the overhead that comes with paying commissioned salespeople, keeping the lights on all day, and using expensive advertising. We pass those savings on to our customers, who get luxury mattresses way below retail store prices. Our great selection means you can find just what you're looking for, and our prices mean you won't lose a wink of sleep over what you pay. Just give us a call and we'll open our doors so you can find that perfect mattress.

i have been a customer for over 18 years and have always experienced impeccable service...in the…read morebest of times and the worst..they have always worked with me and im always greeted with a smile and professionalism..i would highly recommend this company any day over their competitors...

If I could do no stars I would. I moved and they said they had to move the products. Before this…read morehad no issues with them. I wasnt able to supervise them taking things out of the old apartment but my husband was there. When I got evaluate the old apartment there where new holes in the walls, damaged stairs, and also the movers, dustin and justin where very disrespectful with personal property. Got the the new apartment and the dressers where damaged, the dryer was damaged, and big hole was ripped in the mattress and they expected me to pay for damaged products after losing out on a security deposit and having to pay for more damages on top of that. This store has no respect for anyone any their property.