Sold us what they called a CalKing and it wasn't. Attempted to tell us that 2inches short was…read moreindustry standard. Its not. Wouldn't recommend.

Highly recommend Mattress RX! Bob was amazing with helping us pick out the perfect mattress!…read moreAmazing customer service! The new mattress is perfect! Wonderful experience! Thank you again Bob!

SO sad to see this place has closed. Here because even thought it's closed I must give a shout-out…read moreto Casey. He was SO kind and patient with me. We bought three beds and 4 mattresses over a one year period. The last mattress was the one for me and my husband and I was SO picky and such a pain. When I finally got the mattress I LOVED (third times a charm thank you Casey for being SO kind), I broke my toe and needed shorter legs and had him track down shorter ones. Wherever you are working Casey we would love to know. If it's a business we need we will go to yours!! Blessings to you! From Sandee and Tim!

Great the first time we purchased 6 years ago that's why we returned. Pleasant enough once again…read morethat's why we returned to purchase another tempur-pedic having purchased the queen size previously. We decided to replace our old California King with the exact same mattress model. The purchase was smooth and Casey was good once again but follow through has been severely lacking. Paying a premium price for a premium product is no problem as long as we get premium service from start to finish. That has not been the case unfortunately this time. A few speed bumps and yet even though we've already made our first payment on our purchase we have not received all the product that we were promised. Now despite my efforts I can't even get a call or text returned. Hopefully this is an isolated incident but I can no longer in good conscience recommend to you, shopping this establishment.

Sold us a mattress that had bed bugs and don't seem to be trying to mAke things right. Mattress…read morewas supposedly new. We had to have our house treated for bed bugs and had to delay a planned trip until bed bugs gone...

I came here last weekend with my husband and 3 kids to look at mattresses. Logan came to help us,…read moreand was very helpful. After hearing what we liked & disliked, he came up with a 'top 3' for us to choose from. He was very patient as I took a pillow, and laid on each bed quite a few times until we made up our minds. And my kids were trying out beds and they were very gracious to them as well. There was no pressure to buy anything, and he was honest about the prices and helped us choose the best for our situation. I highly recommend this place to shop for any sleep needs! Also - if you check in on Yelp, you get a free mattress cover with a mattress purchase.

Excellent quality. Made in America. Good prices. Excellent customer service. Took great care…read moreat delivery to clean and not make a mess. Very considerate.​

We bought a sectional here and it's been best quality around and prices around. We went to other…read morefurniture stores and came back to discount furniture. Great service, quality and prices!

Cameron was amazing. Was not pushy but knew his products. I will only use Cameron and Denver…read moreMattress for any future bedding needs.

Here's why I will avoid Denver Mattress in the future. Some…read moretime ago I purchased a pricey mattress setup from the Nampa location. The product has been pretty good but the problem lies in Denver's inept delivery department and their bullheaded nature. There are still many businesses having supply chain issues, with a wait on orders. That's understandable. But it still took longer than they said. Again, understandable and so far so good. The problem came at delivery when appointments were completely on their terms. As a customer you have zero, and I mean ZERO say in what time these guys come to deliver. Want an afternoon appointment? Forget it. How about late morning? You can forget that too. And that's even with multiple requests and trying different days. They did say originally you don't always have much say in when its delivered, and wow they weren't kidding! What company acts like this? Denver was hell-bent on delivering early mornings even when told I wouldn't be available. Ask for a few hours later? Forget it once again. Trying to involve the local store management to help out reveals the serious flaw in Denver's business model: they have no control over what the delivery guys want to do. I know what I'm talking about as I tried a couple times to get them to be just a little flexible. They weren't, at all. Like, it was totally on their schedule. Even when I told them days before I could't be available early morning, they showed up anyway at 8 am. Then we picked a different day and they basically did the same thing. Ask yourself, what company acts like this? What company allows zero input from customers who spent $3000 on a bed setup? If you owned a successful burger chain, would you let the guys in the Drive-thru run the company, tell management and the customers what to do? Of course not. And this isn't over a $10 Burger combo, this is for a customer spending $3K on a bed they plan to have ten years. I've ordered products and services from all over the region. Never in my life over 30 years have I seen an organization that is so uncooperative in how they deliver. No contractor, realtor, plumber, landscaper, shipper, A/C repair guy, nor any other service you'd request at your home has treated us this way. And once again the Nampa office was no help, they simply have no control over their delivery guys. The delivery guys are calling the shots. To make matters worse, when the delivery guys finally came they had a cloaked attitude. There was only one missed appointment on my part (because they came too early), but maybe that was enough to upset them. I still showed them courtesy despite themselves. As I'm trying to take apart my old bedframe to make room for the new bed, I ask one of the guys if he can show me how to take it apart. He responds that he "doesn't know how". What? Think about that, these guys are in business of setting up and tearing down beds every day, but he doesn't know how to take apart a standard king bedframe. Yeah right. No matter, I figured it out myself in about 5 minutes. Thanks, guys - I'm feeling pretty good about giving you guys $3000...! Last insult, they setup the bed platform unevenly, one side of the bed sits about 2 inches further forward than the other side in a split king. I didn't know this at the time, but these motorized bases are so heavy it takes a couple people to move them unless you want to take them completely apart. Ridiculous. It's still sitting that way today as I'm not in a hurry to throw my back out moving it. They threw this thing together as fast as they could, left a cracked remote control, and were onto their next job. I will avoid Denver Mattress and Furniture Row (same company) in the future, it was not a pleasant experience. I won't be surprised if someone from Denver posts a response and half-hearted request like I should contact them to talk about this, like suddenly they care. Well I already tried this and was met with your inflexibility. I might be willing to give you guys another chance one day, but are you willing to change? Right now it's pretty clear how you want to run your business ongoing. Keep airing your commercials, and then letting the delivery guys run your organization. Have regard for the big picture which is customer service, and how other people's time and schedule... just might be as important as yours.

We just bought our 2nd mattress from Mattress Firm in Nampa. The people that work there are very…read morecustomer oriented and their patience is unbeatable. Who wants to be forced into making a rash decision on an expensive purchase. We never feel pressured like most places. Most importantly, I can't say enough about Tony and Ryan who delivered our last mattress. Thank you for caring about not damaging our other furniture while carrying in our new mattress. They both went over and beyond to make sure we were happy with our purchase and it is much appreciated.

My husband and I had a surprisingly wonderful experience this evening at Mattress Firm. As soon we…read moreentered the store we were greeted by John, who was extremely informative and made the process super simple and stress free. He was able to answer all of our questions and provided us with a great deal on the Purple mattress as well as a base. Scott was also there to help with questions and financing. They ensured quick pick up and delivery options. Couldn't be happier. Highly recommend them!

Purchased a couch, scheduled for delivery next day accommodating their schedule and paid $70+ for…read moredelivery charges. When delivery came they showed up four hours later, no call. I had to call the store and they said these things happen and there's nothing they can do. Purchased barstools at the same time. Its been over three weeks and haven't heard anything about them being delivered. I had to call the store three separate times to follow up and was told "they haven't arrived with the new furniture shipping." Finally called again, and they are at the store, no call to inform me of this?

I bought a reclining couch that broke in less than a year. The sales people are not knowledgeable…read moreabout their products. I bought barstools with the understanding that they came assembled but when I picked them up they were in boxes. I do not recommend buying from Mor.

Our first visit to Furniture Row was amazing. We were greeted by a friendly gentleman & then our…read moresales person, Victor. He assisted us with knowledge & humor. The furniture is top notch & we bought a love seat on the spot at a great price. We have been to many furniture stores & Furniture Row outshined them all. We will be back.

Came down to Nampa from our home in Star and stopped in at Furniture Row for the first time. I…read morethought Furniture Row was a strip mall of furniture stores but in fact it is the name of a furniture store. We came on a Sunday, right when they opened, which was at noon. The sales agent's name was Gary, I believe, and he was nice and tried to help us. We were looking for a 40" table to put in the entryway of our home. Gary was candid that, since they had only been open a month (apparently, this location is new) they don't have the inventory yet. There was only one console-style piece that was 40", and we didn't really think it would fit our home. I would really like to see more inventory to choose from. There is an Ashley Home Store real close by. I'm sure they would have the inventory, though today we did not venture over.