I had a clogged toilet. Mr. Derilus was our technician, he explained what the problem was and gave…read moreme a couple of solutions. Once I decided what to do he did the paperwork, I signed and he went to work. He was very neat and he did a great job. I would definitely recommend!!!!

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

Have used this company several times over the last 10 years or so. Eddie and his team is very…read moreresponsive, professional, efficient and fairly priced compared to some other quotes I've received. He's fixed my toilet and shower faucets without needing an in person paid estimation. Definitely recommended!!

Eddie was excellent and completed two seperate jobs (shower valve replacement, and boiler…read moreconnection repair) smoothy and without any issues.

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

A+ ! We had a burst pipe. He responded to my request quickly, showed up when he said he would,…read morefound the break quickly, and got it mitigated along with a plan to resolve it completely later, all at a fair price.

We recently moved to the Jersey City area and needed a few plumbing projects done on our house…read more I requested a quote on Yelp and Dan's team got back to me right away. Dan came by, and quoted me to add a hose to the front yard, add a washer/dryer water hookup, and to add a gas water heater for our 2 unit house. We also got one other quote, and Dan's prices were very fair. We were able to schedule within the week for him to come by. He was able to do the hose and washer dryer within just a few hours - he was very efficient. He came by the following week to do the gas water heater install. We were really happy with this work, efficiency, and fair pricing. Everything he did is working well and I don't doubt he'll be there to help if anything were to go wrong. Will definitely be using Dan and his team for all our plumbing needs in the future.

We had frozen pipes, a broken water meter and some kitchen sink issues caused by the endless cold…read morespell. Dan and his crew: Anderson, Alex and Fernando repaired everything and then some. Great value for money. His office manager Sherry also deserves mention: she was responsive and compassionate from start to finish. If you're in the JC area, these are the people you need to call.

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

Very quick to respond and while not an emergency, able to have someone in my apartment the next day…read moreto fix my toilet issues. impressed with the customer service, and attention to detail.

I've used S&B Plumbing for over 20+ years. No matter the issue or emergency, they have never let me…read moredown in the least. They are all prompt, polite, efficient, and responsive. I've had them do many things for me over the years: hot water tanks, heating system repairs, toilets, faucets, etc...they have never let me down - ever! Great service and attention to detail every time.

Great Service. fast reliable. Great communication. Definitely highly recommend. Specially around…read moreNew Jersey area one of the best services in the market.

I apologize for not remembering the name of the guy that runs this business (it's not Richie). If…read moreyou are ever in the need for drain services I HIGHLY recommend this company because of their professionalism, good work and fair prices. I had a stubborn backup in my basement a few years ago. I rented a 50ft snake from Home Depot and it still didn't clear it. I called this place and he came out the same day. It took him 80ft of snaking but he got my basement backup unclogged. I was so appreciative. All he does is drains and he knows what he's doing. His price was as quoted but I did give him a little extra for his good work. I have a friend in Morristown that paid 4x as much as I did for the SAME work. This shows me that he prices things fairly. Years later, I've never had another backup.