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    Tanous Heating & Air Conditioning

    4.7 (121 reviews)
    Open Open 24 hours

    Services - Tanous Heating & Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Water leak
    Charlie S.

    I had installed central ac and a mini split through Tanous and I'm extremely unhappy with the outcome. The actual work took much longer than expected which was a huge problem because I had stated that it needed to be done asap as I had other work needing to be done. I thought once they were done the problems were over but the craftsmanship is a disappointment as I've had issues over the year with the systems they set up. I worked with Mike and he promised a lot that he didn't deliver on. In the beginning, I had a very specific date by when the work was to be complete. He said no problem and once he took my money is when all the problems started. Consistently throughout the process, I'd hear different things from the crew. For example, I'm told as the crew is leaving for the day they're back tomorrow morning to finish up so I take the day off to ensure it'll get done in time, but they will no show and shift blame to coordinators. This happened multiple time and the job took almost 2 months from start to finish. I was already unhappy with how long everything was taking l, but I also needed help with piping issues and when I reached out mike was very quick to say "I got it handled for you don't let the other guy touch it." I thought since the whole install was taking much longer than expected he was doing me the favor to make up for the lateness. At the end of it all, he still tried charging me, but I refused to pay as he literally told me "I got it handled for you" without any mention of price. I also had mike take a look at a boiler at a tenants apartment and he was very quick to say it needs replacement. I got a second opinion and was able to get to the root of the problem - the tenant was running all the hot water to "heat" her shower up and would exhaust the whole tank before she hopped in. So basically nothing was broken, but mike was quick to push replacement as the solution. Now this is when the problems post installation starts. I had to climb into the attic because I noticed markings on my ceiling. I rush up to the attic to see what's going on and see that the ducting had come undone from the ac unit + a huge leak from the ac unit that damaged my ceilings. There was another incident where ducting to a bedroom had come undone and I had to reattach it myself with duct tape. On top of all this, the central ac is not sufficient enough to cool the whole house down. I have one room that is consistently like 10 degrees hotter than the rest of the house in the summer time. The mini split they also installed is also a concern as they didn't install the condensation dripper correctly. Apparently it should be at least 12 inches away from the foundation of the building but they decided to leave it right along. I was really excited at first as mike was the quickest to respond and also had great reviews on Yelp. I also won't forget to mention that at the end of the day, mike did provide me with the lowest price, but the experience has been bad. I don't know if I was fooled by the reviews and great price, but this has been my experience. I waited a year to report back. I hope I was the one time issue and everyone who has worked with these guys have no issues. Generally were nice guys, but I have to be honest with the incoordination that really extended the work + the days of work I lost for no reason AND the bad job that was actually done.

    Horrible location did not stop the workers.

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    3 years ago

    Professional, efficient, took the time to explain the issue, repair steps, and answered all my questions.

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    Ask the Community - Tanous Heating & Air Conditioning

    Hey there! I'm looking to run a new gas line and water line for a washer/dryer, as well as new water lines for a dishwasher. Can y'all do both? Thanks!

    Hey Fallon! Absolutely we can handle this job. Feel free to give us a call to set up a estimate! Our phone number is 201-426-5999, we are available 24 hours a day. Thank you for the opportunity to work on your home! We look forward to hearing from… Read more

    Does Tanous service hot water heaters too?

    Hi Mary, yes we do! Please call us any time if you have any questions or would like to schedule an appointment for us to come out and give you a free estimate. Thank you!

    View All 4 Questions

    Review Highlights - Tanous Heating & Air Conditioning

    EDIT: The owner Alex called me early the next morning after I posted my review, in order to resolve the issue.

    Mentioned in 41 reviews

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    StayCoolNYC - 12,000 LG Dual Inverter with symmetrical translucent plexiglass installation

    StayCoolNYC

    (41 reviews)

    Downtown Brooklyn

    Alen to the rescue once again! He installed my ACs a couple years ago, and then a replacement…read moreearlier again this year. And then MY MOM, who was impressed by my plexiglass installs, needed 3 window units installed in HER apartment said "give me the guy you used" and guess who came through with a fantabulous price yesterday, SAME DAY, mere HOURS after she called him for the appointment, IN THE MIDDLE OF A NYC JULY HEAT WAVE? And he even arrived early for the appointment! You will not find better pricing, service, friendliness, and expertise than these guys, so if you're reading my review and still putting together your list of options, you've already found it; I've done the research for you. My mom absolutely loved the fact that he cleaned up everything after; no piles of grungey built-up debris, papers or anything left after and surfaces wiped down thoroughly. And the magical wizardry of the plexiglass option; you can barely tell it's there. It's so much nicer looking than the accordions that come with the AC or dull metal paneling, and makes the area look spacious and of course, a better view. Alen removed her 3 existing units (that had been in those windows, non-functioning, FOR 24 YEARS) and installed her 3 new ones in their place, and like a gentleman he'll even take care of unboxing the new units if you're a lady cause these things are heavy to lift. ;) My mom was so impressed she had to give him a hug at the end of all his hard work lol and we will both continue to recommend him to everybody that we know. He knows what he's doing!

    Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!

    Tanous Heating & Air Conditioning - hvac - Updated June 2026

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