My car had been down for a year and after seeing at least 3 different shops, one of their guys…read morewalked in and we got to talking. He was so helpful even before my car got there. The communication that Brandon himself provided was top tier. Everything was explained thoroughly and they seemed genuinely concerned about the safety of me and my family. They diagnosed and fixed every issue I asked them to, and even took the time to test drive it to be sure it was resolved. They did only what I approved and didn't push or over explain to get me to spend more. The price point was $1300 less than what other shops were quoting. I definitely recommend Brandon's, especially when you need electrical work done.

Amazing people to work with! Such great service, communication and options for the budget and…read moresituation! I can't say enough good things about my experience! They even sent a video to help explain the problem.

shadey business practices. Waiting for hours for an easy repair. Cant talk to owner or anyone in…read morecharge. GO SOMEWHERE ELSE GREEN BAY!!!

Our 2017 Equinox died today. This shop was able to get our vehicle in today. Had to tow it there…read more They did diagnostic and told us the estimate. We didn't think we could get that money right away, but figured it out. Called them back to start the repair, which was a timing chain. Told us we wouldn't get the vehicle back til next Tuesday, mind you it is the Friday before Christmas weekend. Called us back a while later and said they were working on it. This was at about 11am, and they close at 3pm. They got it done before 2pm. We had our vehicle before they closed. They also drove us home and back to the shop. The manager made this work and we are very appreciative of his and his crews effort. I highly recommend this shop for any repairs.

Over the years, I have used auto aces multiple times for multiple cars. I find them to be a bit…read moremore expensive than other mechanics in the area, but I use them because they are close to home. I needed a repair done, and called over a week in advance and spoke with Cheyenne. She said that my vehicle would be done for sure in one day so we made an appointment for the following week. So, I dropped my car off the night before to have to looked at right in the morning. I got a call at 8am that they looked at my car, and this is what it needed and would be done later in the day. I called back at 5:15pm, and the guy that answered the phone told me it wasn't ready yet. I asked him when he thought it would be ready, and he instantly got an attitude with me. I don't think my question was unreasonable nor did it get angry that it wasn't ready. He starts rattling off everything they did, and what they still needed to do. I'm not unintelligent when it comes to car repairs, and I know what they needed to do should have taken 4 hours tops. Why they had my car all day and then get mad when I ask a question was really weird. He then told me my car would be ready in the morning- even though I was told twice it would be done the same day, whatever I had the next day off anyway. Later in the evening Cheyenne calls me to tell me that my car is ready. So we went to pick it up, and at least it came in under budget. I always find her very pleasant and knowledgeable to work with. The guy however, was a world class asshole. Based upon that interaction alone, I won't bring my own car here anymore, but others in my household probably will. When you are shelling out a few grand for a repair, you kind of expect to at least get a phone call if they are running behind in the repair time. And they damn well better be nice when you call for an update!

Had an issue with my vehicle and they called with an explanation of what was critical and what…read morecould wait. Repairs done before requested time and for less than what the estimate was. Highly Recommend.

I found these guys by accident / need. We have a MB Sprinter and they are the only shop in the…read morearea that services them. We've taking our sprinter in several times for service and each experience has been excellent. On the last service there was an item that needed to be handled by an MB dealer, so they worked with the regional MB dealership they have a relationship with, portered the sprinter down there, had everything taken care of and then back to us. It was so nice not having to deal with the MB dealer and get the sprinter down there ourselves!!

Called and told me my car was ready, and after I arrived and they had test driven the car, the…read moreproblem was not resolved and another had developed. Consistently blamed problems on the car being old. Did refund part of my bill, but left with unresolved issue. Will not return.

I just recently moved to GB and found these guys on Yelp…read more I've had an obnoxious squeaking in my car for a while now and I saved up a chunk of cash to get it fixed. About $1,000. I took it in to them to get it diagnosed and they told me it was my upper control arm and it would only be like a $250 fix. Fantastic. They then told me that my brakes were down to pretty much nothing and they would need to be replaced. This is something I could've done on my own for much cheaper but since I had the cash, I figured why not just have them do it, they were all very nice and it looks to be a relatively new business, so I told them go for it. With the brakes added on my bill was now $1,100. Over my budget, but again, no biggie they seem like good guys. When I picked it up and drove it home I noticed pretty much immediately that the squeaking wasn't even so much as muffled, it was not fixed at all. I'm not sure why they wouldn't test drive it after to make sure that the problem was fixed, especially because that's the whole reason I brought it in. Shortly after this my car starts beeping at me nonstop saying that my parking brake is on, and when I try to turn it off it says parking brake function is limited and to service immediately. Now, this could definitely just be a crazy coincidence, but the timing of them just replacing my brakes and then that happening is like I said, crazy. So I call them up and talked to the owner and he told me to bring it back in and they would make it right. They then told me that the parking brake wire got frayed somehow and they fixed that up free of charge. Great, thank you. But they then told me that the squeaking was actually the Lower control arm. This control arm is DOUBLE the price of the first one and that's at their cost. $513. If I knew this the first time I went in I would have just got that replaced and done the brakes myself. So instead of a 1-2 day $500 fix, I spent over $1600 and they had my car for about a week all together. When I picked it up I asked who I believe was the owner to take it for a drive to confirm there was no squeaking, and he said no problem. I planned on telling him that I was pretty upset and wanted him to work with me on the price considering it doesn't even seem like I needed the initial control arm they put in. I was gone for 5 minutes and when I came back the employee told me he had just left. So I'm pretty ticked off about that too. All in all, like I said everyone I spoke with was very friendly. Other than that I honestly feel completely ripped off by these guys.

Excellent customer service, fair prices and the staff were honest. Went in for a simple oil…read morechange and just asked them to check the tires and breaks and was told new tires aren't necessary now and breaks were good. Was originally going to get a tire rotation and was advised it wasn't necessary. Very appreciative of the servic, would definitely recommend!

As a single mom that knows nothing about cars, I wanted to find a mechanic that would be fair,…read morehonest and reasonably priced. I looked online and found that Luke's Garage had a 5+ rating for all of those things. I honestly have never had a mechanic be so honest. I came in thinking all of these things were wrong, and Luke told me that everything looks great and explained to me the reason for the little noise I was having. He very easily could have told me that my brakes needed replacing, among other things, (as I thought that's what I needed). Instead, he took the time to explain everything to me and let me know that everything looks good. He even offered to rotate my tires free of charge, since the car was up on the jacks anyway. In addition, the waiting area is very nice and welcoming. Really friendly and honest staff. I never write reviews, but I had to for this experience. I will definitely be back if ever needed. $45 spent for a brake check is refreshing, when I thought I'd be paying nearly $1,000 or more.

From the owner: Luke's Garage LLC provides auto services for engines, brakes, steering, suspensions, diagnostics,…read moreexhaust systems, air conditioning, routine maintenance, wheel alignment, and more in Green Bay, WI.

I be never trusted a shop more than this family owned place! Love having an honest mechanic!read more

Paid 300 for a catalytic converter , drove 26 miles then exhaust started leaking. Popped a engine…read moredummy light to boot. Now stuck with this 90 day warranty written by a bad shop