Pleasant enough when I booked the appt., and when I dropped Bella off. When I put her in the car…read morewhen I picked her up, there was two brownish-reddish marks across her muzzle. I called and she said she thought those were part of her markings. They're not.

Sheep dog had terrible matting after the winter. Usually my spring-shaved Briards come back with a…read morefew scrapes and cuts but not a single one this round. He looked great, albeit "shorn" and this had to have taken a long time. The price was very fair and no signs of regret in my dogs face. Will go back!

I dropped my two dogs off for grooming. One was a Bedlington Terrier. I called around, and nobody…read morein Arkansas has ever groomed a Bedlington. Jessica took on the challenge, and aced it!! I would highly recommend Puppy Love Grooming to everyone!!

Very happy with my Yorkie's groom. its hard to find a good groomer that you trust your dog with. i…read moretrust Puppy Love, my dog looked beautiful. she is close to me, which is a win for me. we will be making a new appointment soon. Thank you for taking good care of my baby, Cindy

They usually always speak as soon as you walk in the store and there's always an associate on the…read morefloor asking if you're finding everything alright. I love their reward system and I usually get a free bag of dog food with my points. They also have donation options at checkout which means a lot to me- to be able to help another animal out. I love this PetSmart.

Organized store, helpful staff. Great atmosphere. I do business all the time. I've never seen the…read morestore in disarray. Ever. Even when they're stocking the shelves. Great place.

Dr Ashley Stephens treats my dog and two cats. She and her staff are kind and gentle to my pets…read more Recently she took care of a problem with my chihuahuas dew claw and it was so simple to do that she said the visit was free of charge. Her thoughtfulness is greatly appreciated.

If I could give them zero stars that is what they would receive. I dropped off my six month old…read morepoodle to be neutered and the vet, Ashley Stephen's nicked his urethra during surgery , after his return home I noticed he was have trouble urinating and took him back to the office at that time he was in critical condition and the front desk was more worried about money than my baby. I paid them $800 as requested before the vet would see him. The vet who was there was filling in for the above vet she was on vacation. Very helpful and did all she could to save him. After 4 days his bladder ruptured and I had no choice but to euthanize him as he was in so much pain. An autopsy was performed the vet Ashley Stephen's had nicked his urethra causing his death. I truly believed that as stated by the owner they would do the right thing but now it's turned over to their adjuster to review and that person wants me to submit all records and bills and explain why I want my money back. You would think they( the clinic) would provide all records , the adjuster wants to verify I have a valid claim. They killed my baby. And this is the second puppy I've had die under their care. Well never again and if the burden of proof is on me fine I will do what is necessary to resolve this issue. Ashley Stephen's called me a week and a half after returning from vacation to offer me her condolences....seriously and stated she had been meaning to call but had been busy. Again with the BS of asking what they could do for me . When I told her same thing I told Dr. Brian silence. They were busy circling the wagons to try and cover up her negligence for her to call. Never again

My dogs hair was so long & out of control. Now she's beautiful & ready for summer!! Thank u so much!read more

Only groomer that works with a vet and dogs can be sedated to get groomed. Groomer always does a…read moregreat job.

Petco in Hot Springs saved the day! My Yorkie was out of her favorite treats, and they had them in…read morestock. Friendly staff and a quick in-and-out trip--crisis averted!

I asked for help with an animal for my sons birthday and was told someone would be there to help…read moreshortly. After 30 minutes passed I asked for help again. This 30 something skinny reddish hair white woman that was standing at the register talking screamed that it's only been 10 minutes since you asked! I was shocked that she spoke that way to a customer. Needless I drove to PetSmart and made my purchase. I will NEVER buy another thing from this location, possibly any location. The rude sales associate needs a job where she doesn't deal with customers.

We couldn't be more pleased with PJ and SouthPaw in Park Hill! He is kind, attentive, quite…read moreskilled...not to mention Blackbird took to him immediately and he to her. Even after she stopped to pee on his rug. We had been without a groomer for a while, I can do a few things, but she was in dire need of professional attention. SouthPaw was recommended as a first-rate shop and now we are confidant to make the same recommendation! Blackbird looks FABulous! She was completely at ease with PJ and it shows. PJ is officially our groomer, it is a relief and a comfort to see not only his dedication to craft, but also to see her trusting response. Perfection!