Tried this place on a recommendation from a friend. Made an 8 am appointment. Waited 15 min past appointment drop off on the morning staff cause they were late to arrive to work. Once in, they were rude and unprofessional. Heard staff yelling at the dogs. Would never trust this place with the care of my boy again. read more

Doggie heaven! That's what I thought the first time I walked into Barks & Bubbles! There were dogs everywhere roaming around inside the grooming area. My dog has been groomed lots of times, and she feels comfortable there. Our groomer, Tiffany, loves Charlie! Then we found out she lives next door! To me, it's expensive but worth it. read more

Love this place. Even more my dog does too. This has been the only grooming salon she has never given me a hard time going. The groomers are awesome and even though they are extremely busy they always treat your animal with care. Pricing is reasonable. I have a cocker spaniel and she needs to go every 4-6 weeks because her coat is kept up. Love you guys. read more

What a surprise we had. We are feeling cheated and mislead by their dog grooming service. We took our dog in to have her shaved. She was matted and there was not a good reason to put her through the pain of de-matting her. The dog salon charged us for de-matting before they shampooed her and then shaved her. Why? Why? Why would your charge us for a de-matting when you did not de-matt her before she was shaved? They did this without any warning or justification. The fee increased from $90 to over $130 to have my dog shaved. Further they charged $5 because we used a credit card! We tipped the lady that did the grooming. It was not her decision to gouge us. We blame the management for their greed and rudeness. As you might expect we will NOT be returning nor will we recommend them to anyone else., read more

Left several messages and attempted to reach the business by phone several times. No one answers and never had any of my messages returned. Barks & Bubbles were recommended by friends, but disappointed in their lack of responsiveness for potentially new customers. It is just my opinion, but it is poor business practice to ignore new customers. By ignoring and not following up with new customers a business jeopardizes customer loyalty, detracts from other new potential customers, impacts long term revenue, and gives competitors an advantage. Needless to say, I will not be shy to share my negative experience with Barks & Bubbles to my friends and especially to those who recommended the business to me. read more

***Beware*** NOT HAPPY AND I PAID $100!! 1. Had a noon appointment. They did not start my dog until 5pm. 2. I was asking how I wanted my dog cut- including the face, eyebrows and body. I described exactly what I wanted! I said several times I did not want my dogs eyebrows cut, I wanted the long labradoodle eybrows. I also said I only wanted a few inches off his body that was at least 6 inches long. The receptionist even pointed out another labradoodle and asked if meant like it and I said YES! I RETURNED 6 HOURS LATER TO A SHAVED DOG IN THE MIDDLE OF WINTER! All manager did was apologize! read more

Pups are all so happy!! The dogs get to move around the salon instead of being stuck in crates and that was huge for me! We went to Robin and not only was she great with our doodle, but so kind to my kids. She let them pick out the bows to go on our dog and made sure they knew she would take care of her. Great groom and good people! read more

I went to pick up my mom's dog today 6/25/2024, as I approached the door I heard someone yelling very loudly "NO!" When I made it to the front desk the yelling continue, I saw it was a groomer grooming a small Yorkie mix (male) and she was screaming about the dog's private parts telling him to put it away. I was appalled and upset. I have worked as a groomer, dog sitter, kennel manager and worked as an intern with trainers, a dogs penis is just part of the job. This groomer was acting immature and unprofessional. There is the option to put a belly band on the dog but no she was just yelling and screaming like the dog knew what she was saying. Also it makes sense the dog was excited because all the dogs just roam free so he sees everyone else up and about walking around the table he was being groomed on. This girl obviously needs a new job. I spoke with the owner but who knows what will come of it. My groomer of 20 years just retired and I have been searching for a new one and this will certainly NOT be it. My brother has his dog groomed there as well and I'll be telling him what i witnessed today. I was shaking and upset when I left. I called my mom and told her the experience I had and she was upset as well. Even if it's not your dog being yelled at they are there in that environment for 4-6 hours. Do not take your fur baby here!!! read more

I took my long haired chihuahua today for his summer trim. He as been to this grooming place before. The staff handled him very gently. The place was very busy. Everyone there seemed to be happy with service. The haircut itself was very good. I will definitely return next time he needs grooming. read more

Barks & Bubbles Salon & Spa - Pet Groomers Near Me - Concord, North Carolina

It can be nerve wracking leaving your dogs somewhere new, but the staff of barks & bubbles makes it so easy. They're so friendly and clearly happy to be around the animals. Both of my dogs came out clean and happy. They do a great job! read more

Barks & Bubbles Salon & Spa - Pet Groomers Near Me - Concord, North Carolina

The manager was very unprofessional and hung up on me when I asked for a refund. I will not be going to get my dogs groomed anymore.

Absolutely Love Love Love this place!!!! Thank you Carol and Crystal for such and Amazingly Awesome place!!!! Love your most excellent loving heart warming most caring home away from home for all the furbabies!!! Willow loves you all and we can not thank you enough for all you do!!! You all rock!!! Thanks for everything!!! So blessed and honored to know you guys over the years and so blessed I found you guys!!! read more

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I took my little Felix here a month ago for the first time for his puppy trim and I am more than satisfied! Thank you girls!!!

Great faculty!!!!! Great staff!!!! Very gentle and caring....Chase my little mini Schnauzer gives the groomers a run for their money....

Really wanted to like this place since we wanted to support small business. Called to make an appt and they offered 1pm. Dropped my dog off at 12:30. Called a couple times to check if he was ready but no one was answering the phones. Showed up at 330 because we had somewhere to be later and couldn't come back and they hadn't started on him. I wish they would have told me they were running behind when I made the appointment or when I dropped him off or called to let me know! It's a 20 min drive from my house so felt like time wasted. read more