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    Barks n' Bubbles Pet Spa

    2.8 (10 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Barks n' Bubbles Pet Spa

    Pet sitting

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    13 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Years of excellent service for our dog & I highly recommend Barks to other dog owners!

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    9 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    Verify this business for free

    People searched for Pet Groomers 400 times last month within 15 miles of this business.

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    The Dog Loft - The aftermath

    The Dog Loft

    (2 reviews)

    I am appalled by The Dog Loft and I simply have to warn others of the horrific experience I had…read morewith them last week. I have a cream french bulldog whom as a brachycephalic dog, gets overheated during prolonged play, hence needs constant breaks. I had instructed The Dog Loft to put him in a kennel in the back room every couple of hours in order for him to get a breather throughout the day. I was assured multiple times by multiple people including the owner, Katie, that this was been done. Forward to the end of last week when I go pick up my dog at the end of my work day to find that his ears had purple bruises. He also had chunks of dried blood all over his neck and jaw. Alarmed, I called The Dog Loft as I had just picked up my dog. They said they hadn't noticed and that it was probably all due to "rough play". I emailed them further with pictured of his injuries, a detailed report from our vet mentioning PUNCTURED WOUNDS on my dog and a vet bill. I spoke to Katie over the phone and all she kept saying was that she attributed it to rough play and that her and her staff didn't know how to make me happy. Our doctor specifically said that his injuries where not conclusive with regular dog play and that there was certainly a lack of supervision at the daycare as this was not normal. She adviced that we went elsewhere for doggy daycare as this place was obviously dropping the ball. A few more emails back and forth I told Katie, the owner that we were not coming back and that we wanted a complete refund of our 10 day package purchase as we had only used one day and it was the day that my dog got injured. She said that she would send a check in the mail. Its been over a week and we have not received anything from her. The most appalling this is that throughout the interaction with us there was never any remorse, a we are sorry or even asking if our dog was alright. I didn't even ask her to cover our vet bill, just for the $245 dollars that we spent there and used once. Nothing. I mentioned at the start of this review that my dog was suppose to be taken to the back every couple of hours, hence if they were doing this as I was assured, then there is no way they would have not noticed his injuries if he was in fact getting individual attention throughout the day. The fact that I was the one that had to notify these people of my dog's injuries is THE MOST appalling thing of all and the biggest reason why I am leaving this review; to warn others of their negligence. Not once when I went to pick up my dog did I see staff inside the small dog area with them. They were always behind the counter which makes it impossible for them to see the dogs during play. They are mostly unattended and only go in there to clean up the space. Its horrifying. The lack of care that we have received after all of this and the lies from the owner herself as well as her lack of accountability is not just heartbreaking but infuriating. I wish Facebook would let me post pictures adjacent to reviews. I will be posting this on their wall along with pictures of every single thing I have mentioned here, including the correspondence with the owner to corroborate what I just wrote. If you can't find it on this page its because they went ahead and deleted it. Don't be fooled by their nice location and cute dog pictures like I did. They give zero damns about the dogs in their "care" and won't even reimburse you when they drop the ball. You should be ashamed of yourself Katie Heinrichs.

    This place has gone down hill over the last year. There were many times I would pick my dogs up and…read morethey would just reek of urine which leads me to believe the level of cleanliness is subpar. There was a big staff turnover and I found many of the new staff extremely rude and unprofessional. I witnessed one client be treated incredibly poorly after she complained about her dog's grooming (it DID look uneven even to my untrained eye and she was being charged A LOT) and another time I actually saw 2 staff members yelling at one another in the lobby. I also disagree with the way this business and their staff use social media to bully and shame anyone who says anything negative about them. Instead of attacking clients who have had bad experiences they should invest in simple customer service (and people skills). If they're willing to treat their paying clients so horribly imagine how the dogs are being treated!

    Barks n' Bubbles Pet Spa - groomer - Updated July 2026

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