We love ourselves a good book so when I saw a brick and mortar Barnes & Noble store we had to go in. Plenty of parking. Tons of books options in the large location. The staff was very friendly and helpful. Tons of places to sit and read. There is a coffee shop. I'll definitely be back when I'm in the area. read more

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Hell yes to this location.......Do not shrink the movie selection! Hold your ground! The locations in Allentown, camp hill & Redding aren't like this one. Don't change Lancaster! read more

I loved having this when I lived here! Nice location and I'm glad they're still open. Take a visit if you live or visit nearby.

I recently got a $75 dollar gift card for my birthday, so of course i went to Barnes and Nobles to spend it. There were ladies walking around the store helping some people out, and if they're busy you can go to the help stand in the center of the store. They have a myriad of selections of any book genre you are looking for. And once you pick out your books, you can relax and have a snack at the Starbucks inside the store. read more

Nice service,really great selection and great value and staff. It also has a nice coffee shop.

I hadn't stepped into a B&N in at least a decade prior to moving to Lancaster. I still like to read real books, but I had always bought on Amazon, as the books seem to be cheaper there. Not to mention they are delivered, so I get to avoid any social contact. I used to be a real bookworm, but life and work took over, and I just never found the time to read for pleasure anymore. Then, my son developed an obsession to some of the collectibles here, so we are here at least once a week. And with every collectible he gets, I get myself a book. I have a reading target of 20 books this year, and I think I'm well on my way to surpass that. This location, like many, is large and spacious with a B&N cafe serving Starbucks. It's never overly crowded, even right before Christmas. My son and I like to pick out a few books in the kids area and sit down to read in their little nook. I feel like it's our special time together after school. The staff here is always nice and helpful. They are also very friendly to my chatty son, which means a lot to us. I hope that we continue to enjoy many more trips here! read more

Usually I promote smaller, community bookstores -- Aaron's Books, DogStar, even Rabbit and Dragonfly are the places I recommend most locally -- but I have to say, the staff at this particular B&N go out of their way to give you a local experience at a big-box store. We started taking my daughter to the group story times, then graduated to the event nights, which were pretty well organized and covered a variety of interests for grown ups and kids a like -- Star Wars, Minions, Doctor Who, and Harry Potter nights included trivia, crafts, book sales, and even some costume contests with great prizes for bookish fans. We haven't attended one lately, but my daughter still talks about Doctor Who night, when she won a cardboard cutout TARDIS, Doctor Who comic, and 1,000 piece jigsaw puzzle. The staff has always been helpful and patient with my daughter, who frequently is looking for recommendations and/or obscure books she's heard about. They listen attentively and have introduced her to some great authors and series. Sometimes the books are available in the store, sometimes we have to order them, but the process has always been quick and easy either way. Only around Black Friday/winter holidays do the lines get out of hand, and even then, the folks at the information counter have been cheerful and willing to help us find what we need. Bonus for parents with little ones: Thomas the Train table, Lego block section, coloring stations, and plenty of little chairs, benches, and other seating areas for young ones. It's a great place to let them explore and play, especially on rainy days, while you pick up some new books and/or a cup of coffee. read more

Not bad for a corporate book store. If you have the choice, visit a mom/pop owned bookstore, if not - this will do. read more

I have tried numerous times to use Barnes & Noble website with no luck at all. I have a gift card and tried shopping on-line, it is not always easy for me to leave the house. What I have found is a very laggy site, very disappointing. I suppose I will have to wait until I am able to get out. Definitely not happy!!! read more

They had the book I needed that day.... I miss bigger stores where you can get what you want that day.

So you go into Barnes & Noble that advertise Starbucks yet when you go to pay with your Starbucks card they tell you they don't accept it because they are Basically Barnes & Nobel they just serve Starbucks Coffees! Ok I appreciate the good books o Barnes & Nobel's and I appreciate the fact that you offer coffee to your clients but this is definitely borderline FALSE advertising with all the Starbucks signs and configuration that you have going on here and to push all the Starbucks products but not accept their payments is really a conflicting & confusing way of running a retail operation! By the way we left sorry but until you conduct a proper operation we'll only come in for books! read more

Great to have a B&N! Love browsing books and specialty mags. Cool stationary section, lego, toys, games section. The girls got all the volumes in whatever book series they were reading at the time. 2 thumbs up! Be a member for the discounts. read more

Smaller than most Barnes and Nobles and getting out of the parking lot could take up to ten minutes alone. Where this Barnes and Noble could have added more shelves of books, they prominently display their Nook station. Friendly employees that did know their way about the store. Parking lot in front. read more

Honestly? People like "J H" give a bad name to consumers in general. The store is "too small considering how large they normally are," yet she gives no direct comparison. Perhaps that's due to the fact that doing so would wholly invalidate her standpoint. One of the closest Barnes and Nobles, in Wyomissing, is not nearly as large. She goes on to claim: "The picture books start on one side then you have the Disney section in the middle, then the picture books continue on the next side." Geeze. If only it made sense that Disney has picture books. Smaller space and some (subjectively) unorganized titles equate to one out of five stars? Tough crowd. This store is great; the selection is more than adequate; the staff is super-helpful and willing to order anything you can't find. Only bad thing is the parking lot, which isn't the fault of the store. read more

The coffee shop baristas are very nice and welcoming. The coffee, though, is Starbucks, so it's like drinking burnt toast. The store is okay; it has a better selection than Borders and more magazines, including some local stuff. The "bargain books," which I know to generally be books that are priced that way from publication, take up a large portion of the store. Parking, as mentioned before, does suck crank. The place seems busy all the time and is a hangout for young mothers and wailing crumb snatchers during the day. Forget about trying to work here; between the screaming kids, the single electrical outlet, and the rickety tables, you're better off sitting outside in your car and sponging the wifi. read more

I've always had a pleasant experience at this location. They have a healthy and diverse book selection and Barnes and Noble has friendly, helpful, staff members. As a regular I'm often greeted by name by the many batistas where they serve delicious drinks and treats. There's a healthy selection of seating and outlets for your computers and cellular phones. They also welcome you to preview their books in the cafe area. I love this place and I'm sure you will as well. read more

The service at the cafe at this Barnes & Noble Cafe is atrocious. I have been here multiple times, and had to leave after waiting in line for 5-10 minutes and barely moving. The cashiers are typically staring at the cash register like it's the first they've ever seen such a thing. read more

Good selection of books, well laid out with very helpful service. No used section, unlike other B&N stores that I've been to.

The best book store that carries what you want and if it's not in they will make sure it is always stock with great success book's on everything . Thanks to you and all the great business Happy new years Eve read more

Came to this location over Memorial Day weekend and surprisingly it was open on that Monday. Perusing bookstores in person rather than online will always be a favorite activity of mine. Happy to see b&n thriving here given how many locations have closed. Great place to pick up a book and sit and have a coffee. Stay alive, b&n! We spent at least $50-$60 for the cause :) read more

Barnes and Noble is my preferred bookseller by far, but if you know what youre looking for go to barnesandnoble.com. They have cheaper prices and discounts. As well as used and outdated copies and free shipping for orders over 25$ (which is no challenge for me) If you want to browse, maybe have some coffee at the starbucks thats in the store, then by all means go to this store. Its a nice one. The big issue here is the parking situation. Sure theres plenty of parking, its getting out that the problem. Red rose commons has a really poorly designed parking lot system and is often subject to back ups. B&N opens at 9am, so if you can, go then or during the week or will pay for an enjoyable book browsing session with the pain of traffic. B&N sells books, coffee, music, has an enjoyable atmosphere and is just nice. You may struggle to find an employee since they dont wear much in the way of IDing themselves, but like I said, if you know what you want go online. read more

Nice B&N location. I kill time here when I get my car serviced. Staff is helpful and the selection is large. Biggest plus is you can get a Starbucks and just sit around and read all day without being pestered. read more

One of the better Barnes and Noble stores I've been in for selection. Of the three books I was looking for in the sci-fi and fantasy section, only 1 was missing, which is good for a B&N. read more

This is one of the worst Barnes and Nobles. The store is entirely too small considering how large they normally are. The Children's section is oddly arranged. The picture books start on one side then you have the Disney section in the middle, then the picture books continue on the next side. The overall selection of books across the store is poor. It's only one floor so no wonder. read more

Simple enough order. Triple venti nonfat white chocolate mocha and triple venti nonfat vanilla latte. Neither ended up triple. No vanilla in the latte. Mocha instead of white chocolate mocha in the other, and she was gonna make this one iced(???). At least they were piping hot. Should have gone to the real sbux down the road. And I should have checked my receipt. read more

Only got to see a little bit of the store because I was stuck in the toilet stall in the back with diarrhea. The bathroom was nice, though; the acoustics in there are good. From the sound of it, the lady in the stall next to me had diarrhea as well. I'd steer clear of the cafe. read more

Their "pet section" is pathetic. If you want to read about animals/wildlife, this is NOT the place to go. Out of the WHOLE store we could only find two books about fish...very old books. They pride themselves their vast selection but have only one book shelf about animals. Seriously??? read more

Store computer, listing in-house inventory, is not reliable. It will tell you the book is on the shelf when it is not. Book sellers are always willing to special order a book and have it shipped to your home, if you pay fo the shipping. Free shipping if you are a member. read more

This B & N store is the only game in town if you want a wide variety of books. Also the employees seem educated, and intelligent, and capable. I like to get my books here because the B & N employees seem to be well satisfied, unlike what I have heard about the way Amazon treats its employees. Well, I guess all companies treat their employees better than Amazon. Also this store sponsors cool community events, e.g. poetry readings that can be really impressive. I like that community commitment. read more